Senior AI Automation Engineer · Agentic AI Systems Architect · LLM Integration Expert
I build production-grade agentic AI systems, multi-cloud voice agents, and LLM-driven workflow automations across AWS and Microsoft platforms. Currently deep-diving into OpenClaw and AWS — building intelligent, scalable contact center and voice AI solutions.
🌍 Remote | 🌐 usmanmahmood.tech | 📧 [email protected]
- 🤖 Specializing in Agentic AI, RAG pipelines, MCP servers, and multi-LLM orchestration
- 🔭 Currently exploring and working on OpenClaw and AWS — voice AI, contact center automation, and real-time agent assist
- ☁️ Experienced with AWS (Bedrock AgentCore, Lambda, Connect, SageMaker, Lex, Transcribe) and Microsoft Power Platform
- ⚙️ Building intelligent automation workflows with n8n, Make, Power Automate, and Azure Logic Apps
- 🎙️ Developing production voice AI agents using VAPI, ElevenLabs, Twilio, and Amazon Polly
- 🔗 Integrating CRMs, communication platforms, and business tools via APIs at scale
- 🧠 Fine-tuning and deploying open-source LLMs for domain-specific applications
| Project | Description |
|---|---|
| OpenClaw | Exploring agentic AI capabilities and building intelligent automation workflows |
| AWS Connect | Designing AI-powered contact center solutions with real-time transcription, sentiment analysis, and LLM-driven agent assist |
| AWS Bedrock AgentCore | Building and deploying production-grade agentic AI systems on AWS |
| Amazon SageMaker | Fine-tuning and deploying custom LLMs for domain-specific use cases |
| Amazon Q | Leveraging generative AI assistant capabilities for enterprise automation |
OpenAI GPT-4o Claude (Anthropic) Gemini Llama 3 Mistral Groq Ollama
LangChain LangGraph LlamaIndex AutoGen CrewAI Amazon Bedrock Hugging Face
OpenAI Assistants API Function Calling Prompt Engineering RAG MCP Servers
AWS Bedrock AgentCore Amazon Q
VAPI ElevenLabs Amazon Polly Amazon Transcribe Amazon Lex AWS Connect
Deepgram Whisper AssemblyAI Twilio Voice LiveKit Daily.co
Pinecone Weaviate Qdrant ChromaDB FAISS pgvector Milvus
OpenAI Embeddings Cohere Embeddings Sentence Transformers
OpenClaw n8n Make.com Power Automate Power Apps Copilot Studio Azure Logic Apps
ManyChat Pipedream Zapier Activepieces
Python TypeScript JavaScript Node.js Go Java C++ Bash SQL
FastAPI Flask Django Express.js GraphQL WebSockets
Celery Redis Queue Bull gRPC Pydantic SQLAlchemy
React Next.js React Native Tailwind CSS Redux Zustand ShadCN UI Material UI
AWS: EC2 Lambda SageMaker Bedrock Bedrock AgentCore Connect Lex Transcribe Polly Amazon Q
Kinesis Kinesis Video Streams Step Functions API Gateway DynamoDB
SQS SNS S3 Redshift CloudWatch IAM Cognito CloudFormation
Other Cloud: Azure Google Cloud Vercel Railway Render Fly.io
DevOps: Docker GitHub Actions Nginx PM2 Linux Git
PostgreSQL MongoDB MySQL Redis Supabase DynamoDB
Pinecone BigQuery Cassandra SQLite Neon
TensorFlow PyTorch Scikit-Learn Keras XGBoost LightGBM
Pandas NumPy Matplotlib Seaborn Plotly Jupyter Google Colab AWS SageMaker
Hugging Face Transformers PEFT LoRA QLoRA RLHF
HubSpot Salesforce Zoho CRM GoHighLevel Twilio SendGrid Mailgun
Stripe Apollo.io Airtable Notion API Slack API WhatsApp Business API
Zoom API Google Workspace API Microsoft Graph API
BeautifulSoup Scrapy Playwright Selenium Apify
Apache Kafka Apache Spark Airflow dbt
Power BI Tableau BigQuery Looker Studio Metabase Grafana
Sora Google Veo ElevenLabs Stable Diffusion DALL·E Midjourney API RunwayML
| Area | Level |
|---|---|
| Agentic AI & LLM Systems | Expert |
| n8n / Make / Workflow Automation | Expert |
| FastAPI / Python Backend | Expert |
| CRM Integrations | Expert |
| Voice AI & Contact Center (AWS Connect) | Advanced |
| RAG Pipelines & Vector Search | Advanced |
| AWS Cloud Architecture | Advanced |
| LangChain / LangGraph / MCP Servers | Advanced |
| Microsoft Power Platform | Advanced |
| ML / Fine-tuning (LoRA, RLHF) | Advanced |
| ETL Data Pipelines (Kafka / Spark) | Proficient |
| Frontend (React / Next.js) | Proficient |
Available for freelance projects, collaborations, and full-time remote opportunities in AI automation, agentic systems, and voice AI.