ticket-analysis

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CLI tool to extract Freshdesk tickets, analyze patterns with local LLMs (Ollama), and generate actionable Excel reports with ticket IDs.

python cli helpdesk customer-support freshdesk support-tickets ollama ai-analysis sla-monitoring ticket-analysis

AI-powered support ticket analysis lab using CrewAI, OpenAI, Gemini and Groq for CX insights, triage and reporting.

python automation sentiment-analysis text-classification customer-support gemini openai data-analysis ai-agents groq streamlit cx-analytics llm crewai ticket-analysis

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