Integrating the Twilio IVR and Segment

This repository is part of a blog post to demonstrate how to integrate Twilio Flex and Segment. It gives an overview how to implement personas, audiences, and routing based on customer data.

Setup

Make sure you have Node.js as well as npm installed. Additionally, you will need the Twilio CLI and the Serverless Toolkit.

Afterwards, install the dependencies by running npm install:

npm install

Config

cp .env.example .env

Add the required variables as instructed in the blog post.

Deploy

twilio serverless:deploy