This project analyzes customer reviews and classifies them as positive or negative using Natural Language Processing (NLP) techniques.
#Features
Processes and cleans raw review data
Uses machine learning models to predict sentiment
Provides clear classification: Positive or Negative
Can be extended for neutral sentiment or more detailed analysis
Python for data processing and modeling
Pandas & NumPy for data handling
Scikit-learn (or any ML library you used) for model training
Matplotlib/Seaborn for visualization (if used)
Businesses can understand customer satisfaction
Helps in improving products and services based on feedback