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Expand Up @@ -28,6 +28,14 @@ E plans are meant for information workers (employees who typically work at a des

You'll get an overview of what to expect when users are switched to an F plan, how to prepare for the change, and what to do after switching plans to transition the frontline workers in your organization.

## License Eligibility for Frontline Worker Licenses
Microsoft Frontline Worker licenses may only be assigned to users who satisfy one or more of the following conditions:

- Uses a primary work device with a single screen smaller than 10.9”
- Shares their primary work device with other qualifying Microsoft 365, Office 365, Entra ID Governance, or Entra Suite Frontline Worker licensed users, during or across shifts.
- Other licensed Microsoft Frontline Worker users must also use the device as their primary work device.
- Any software or services accessed from the shared device requires the device or users to be assigned a license that includes use of those software or services.

## Understand the key differences between E and F plans

Start by getting familiar with the service and feature differences between the plans.
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