Merge pull request #28874 from MicrosoftDocs/main

[AutoPublish] main to live - 07/07 13:32 PDT | 07/08 02:02 IST

Author: m365-skilling-repo-management[bot]

microsoft-365/frontline/browser-join.md

@@ -1,5 +1,5 @@
 ---
-title: Manage the join experience for Teams Virtual Appointments on browsers
+title: Manage the join experience for Teams appointments on browsers
 author: lana-chin
 ms.author: jtremper
 manager: jtremper
@@ -24,49 +24,32 @@ ms.collection:
   - m365initiative-meetings
   - m365-virtual-appointments 
 ms.reviewer: revathim
-description: Learn about the join experience for Teams Virtual Appointments on browsers. 
+description: Learn about the join experience for Teams Appointments on browsers. 
 appliesto: 
   - Microsoft Teams
   - Microsoft 365 for frontline workers
 ms.date: 02/06/2024
 ---
 
-# Manage the join experience for Teams Virtual Appointments on browsers
+# Manage the join experience for Teams appointments on browsers
 
-Microsoft Teams makes it easy for people to join [virtual appointments](virtual-appointments.md) without having to download Teams. For a more seamless experience, attendees can join appointments such as healthcare visits and financial consultations from a desktop or mobile browser. Attendees don't need to install the Teams app on their device.
+Microsoft Teams makes it easy for people to join [appointments](virtual-appointments.md) without having to download Teams. For a more seamless experience, attendees can join appointments such as healthcare visits and financial consultations from a desktop or mobile browser. Attendees don't need to install the Teams app on their device.
 
 With browser join, when an attendee joins an appointment, they aren't prompted to download Teams. Instead, Teams opens in a browser, where the attendee can select **Join now** to join. With this feature, keep in mind that if Teams is already installed on the device, Teams will open in a browser and not in the app.
 
 Currently, browser join is available for appointments that are scheduled through the following:
 
-- [The Virtual Appointments app](https://support.microsoft.com/topic/22df0079-e6d9-4225-bc65-22747fb2cb5f)
-- [The Bookings app](https://support.microsoft.com/office/what-is-bookings-42d4e852-8e99-4d8f-9b70-d7fc93973cb5)
+- [Bookings](/microsoft-365/bookings/bookings-overview)
 - Microsoft Teams Electronic Health Record (EHR) connector
 
   - Integration with [Oracle Health EHR](ehr-admin-oracle-health.md)
   - Integration with [Epic EHR](ehr-admin-epic.md)
 
 ## Set up browser join
 
-### Appointments scheduled through the Virtual Appointments app
+### Appointments scheduled through Bookings
 
-Schedulers in your organization can turn on this feature for specific appointment types and for scheduled individual appointments.
-
-After this feature is turned on, the confirmation email or SMS text that’s sent to attendees will contain a meeting join link that opens Teams in a desktop or mobile browser. For a list of supported browsers, see [Supported browsers](#supported-browsers).
-
-#### Turn on browser join for an appointment type
-
-1. In the Virtual Appointments app, go to the **Manage** tab > **Services**, and then under **Scheduled**, select an appointment type.
-
-1. Turn on **Have attendees join from a web browser**. Doing this enables browser join for all appointments of this type.
-
-    :::image type="content" source="media/browser-join-appointment-type.png" alt-text="Screenshot of the Have attendees join from a browser setting for appointment types." lightbox="media/browser-join-appointment-type.png":::
-
-#### Turn on browser join for an individual appointment
-
-On the **Schedule** tab of the Virtual Appointments app, select **New appointment**, and then turn on **Have attendees join from a browser**.
-
-:::image type="content" source="media/browser-join-bookings-form.png" alt-text="Screenshot of the Have attendees join from a browser setting on the new booking form." lightbox="media/browser-join-bookings-form.png":::
+When creating your service, if you select **Add online meeting**, the link to join the meeting is added to all confirmation and reminder emails. Customers can use this link to join through the Teams mobile app, the Teams desktop app, in a Web browser, or via the phone dial-in. To learn more, see [Define your services in Shared Bookings](/microsoft-365/bookings/define-service-offerings).
 
 ### Appointments scheduled through the Teams EHR connector
 
@@ -133,5 +116,5 @@ If you've configured any of these features in your organization, attendees won't
 ## Related articles
 
 - [Virtual Appointments with Teams](virtual-appointments.md)
-- [Use the Virtual Appointments app in Teams](virtual-appointments-app.md)
+- [Microsoft Bookings](/microsoft-365/bookings/bookings-overview)
 - [Teams Premium licensing](/microsoftteams/teams-add-on-licensing/licensing-enhance-teams)

microsoft-365/frontline/teams-for-financial-services.md

@@ -113,7 +113,7 @@ For financial services environments, the following apps and services can help yo
 | Shifts | Create and manage schedules and clock in and out with Shifts. | [Shifts for frontline workers](shifts-for-teams-landing-page.md) | [Use Shifts](https://support.microsoft.com/office/what-is-shifts-f8efe6e4-ddb3-4d23-b81b-bb812296b821) |
 | Planner | Help employees know what they should focus on when not with customers by assigning tasks. Your corporate office can use [task publishing](/microsoftteams/manage-planner-app?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json#task-publishing) to send out tasks to locations and track progress across those locations. | [Manage the Planner app](/microsoftteams/manage-planner-app?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) | [Use Planner](https://support.microsoft.com/office/getting-started-with-planner-in-teams-7a5e58f1-2cee-41b0-a41d-55d512c4a59c) |
 | Updates | Check in on recurring or one-off priorities such as daily counts. Managers can create templates for employees to fill out and submit. | [Manage the Updates app](/microsoftteams/manage-updates-app?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) | [Use Updates](https://support.microsoft.com/office/get-started-in-updates-c03a079e-e660-42dc-817b-ca4cfd602e5a) |
-| Virtual Appointments| Schedule and manage virtual consultations with clients, view analytics, and more, in the Virtual Appointments app.| [Manage the Virtual Appointments app](/microsoftteams/manage-virtual-appointments-app?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) | [What is the Virtual Appointments app?](https://support.microsoft.com/topic/22df0079-e6d9-4225-bc65-22747fb2cb5f) |
+| Bookings| Schedule and manage consultations with clients and more, in Bookings.| [Manage the Bookings app in Microsoft Teams](/microsoftteams/bookings-app-admin?bc=%2Fmicrosoft-365%2Ffrontline%2Fbreadcrumb%2Ftoc.json&toc=%2Fmicrosoft-365%2Ffrontline%2Ftoc.json) | [Microsoft Bookings](/microsoft-365/bookings/bookings-overview) |
 | Viva Connections | Viva Connections creates an experience in Teams that connects employees with tools, news, and resources. Employees can view a tailored news feed from your organization and a personalized dashboard with the resources they need. | [Overview of Viva Connections](/viva/connections/viva-connections-overview) | Use [Viva Connections](https://support.microsoft.com/office/your-intranet-is-now-in-microsoft-teams-8b4e7f76-f305-49a9-b6d2-09378476f95b) |
 | Viva Learning | Provide initial and ongoing training to make sure your employees are up-to-date with their skills and knowledge base. | [Overview of Viva Learning](/viva/learning/overview-viva-learning) | [Use Viva Learning](https://support.microsoft.com/office/viva-learning-preview-01bfed12-c327-41e0-a68f-7fa527dcc98a) |
 | Viva Engage | Connect your entire organization and enable communication across departments and regions with Viva Engage. | [Overview of Viva Engage](/viva/engage/overview) | [Use Viva Engage](https://support.microsoft.com/topic/getting-started-with-microsoft-viva-engage-729f9fce-3aa6-4478-888c-a1543918c284) |

microsoft-365/frontline/teams-for-retail-landing-page.md

@@ -41,7 +41,7 @@ Retail environments, with their rotating schedules and on-the-go staff, have ver
 
 Microsoft 365 and Teams offer capabilities that can help retail organizations enhance productivity in their daily operations and digital transformation. We recommend the following scenarios for retail organizations:
 
-[![In-store communication and collaboration.](media/retail-scenarios-in-store.png)](#in-store-communication-and-collaboration) [![Cross-store communication and collaboration.](media/retail-scenarios-cross-store.png)](#cross-store-communication-and-collaboration) [![Virtual fittings and consultations.](media/retail-scenarios-virtual-visits.png)](#virtual-fittings-and-consultations) [![Simplify business processes.](media/retail-scenarios-business-processes.png)](#simplify-business-processes) [![Corporate communications.](media/retail-scenarios-corp-comms.png)](#corporate-communications) [![Onboarding new employees.](media/retail-scenarios-onboarding.png)](#onboarding-new-employees)
+[![In-store communication and collaboration.](media/retail-scenarios-in-store.png)](#in-store-communication-and-collaboration) [![Cross-store communication and collaboration.](media/retail-scenarios-cross-store.png)](#cross-store-communication-and-collaboration) [![Fittings and consultations.](media/retail-scenarios-virtual-visits.png)](#fittings-and-consultations) [![Simplify business processes.](media/retail-scenarios-business-processes.png)](#simplify-business-processes) [![Corporate communications.](media/retail-scenarios-corp-comms.png)](#corporate-communications) [![Onboarding new employees.](media/retail-scenarios-onboarding.png)](#onboarding-new-employees)
 
 > [!NOTE]
 > These scenarios are also part of the Microsoft Cloud for Retail. You can do more with these scenarios when you also use other capabilities from the Microsoft Cloud for Retail, such as Microsoft Dynamics 365. Learn more about using this solution, which brings together capabilities from Azure, Dynamics 365, and Microsoft 365 at [Microsoft Cloud for Retail](/industry/retail).
@@ -84,13 +84,13 @@ Staff members can communicate and collaboration across multiple stores in a regi
 
 More information: [Frontline team collaboration](flw-team-collaboration.md)
 
-### Virtual fittings and consultations
+### Fittings and consultations
 
-Use the Virtual Appointments app in Teams to schedule and manage virtual appointments such as virtual shopping experiences for associates and customers.
+Use Bookings to schedule and manage appointments such as shopping experiences for associates and customers.
 
-**Key apps and capabilities:** Virtual Appointments, meetings
+**Key apps and capabilities:** Appointments, meetings
 
-More information: [Virtual Appointments with Microsoft Teams](virtual-appointments.md)
+More information: [Appointments with Microsoft Teams](virtual-appointments.md)
 
 ### Simplify business processes
 
@@ -149,7 +149,7 @@ For retail environments, the following apps and services can help you transform
 | Planner | Help employees know what they should focus on when not with customers by assigning tasks. Operations can use [task publishing](/microsoftteams/manage-planner-app?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json#task-publishing) to send out tasks to locations and track progress across those locations. | [Manage the Planner app](/microsoftteams/manage-planner-app?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) | [Use Planner](https://support.microsoft.com/office/getting-started-with-planner-in-teams-7a5e58f1-2cee-41b0-a41d-55d512c4a59c) |
 | Updates | Check in on recurring or one-off priorities such as daily cleaning. Managers can create templates for employees to fill out and submit. | [Manage the Updates app](/microsoftteams/manage-updates-app?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) | [Use Updates](https://support.microsoft.com/office/get-started-in-updates-c03a079e-e660-42dc-817b-ca4cfd602e5a) |
 | Walkie Talkie | Instant push-to-talk communication that's not constrained by geography like standard two-way radios.| [Manage the Walkie Talkie app](/microsoftteams/walkie-talkie?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) | [Use Walkie Talkie](https://support.microsoft.com/office/get-started-with-teams-walkie-talkie-25bdc3d5-bbb2-41b7-89bf-650fae0c8e0c) |
-| Virtual Appointments|Schedule and manage virtual fittings and consultations, view analytics, and more, in the Virtual Appointments app.| [Manage the Virtual Appointments app](/microsoftteams/manage-virtual-appointments-app?bc=/microsoft-365/frontline/breadcrumb/toc.json&toc=/microsoft-365/frontline/toc.json) | [What is the Virtual Appointments app?](https://support.microsoft.com/topic/22df0079-e6d9-4225-bc65-22747fb2cb5f) |
+| Bookings|Schedule and manage fittings, consultations, and more in Bookings .| [Manage the Bookings app in Microsoft Teams](/microsoftteams/bookings-app-admin?bc=%2Fmicrosoft-365%2Ffrontline%2Fbreadcrumb%2Ftoc.json&toc=%2Fmicrosoft-365%2Ffrontline%2Ftoc.json) | [Microsoft Bookings](/microsoft-365/bookings/bookings-overview) |
 | Viva Connections | Viva Connections creates an experience in Teams that connects employees with tools, news, and resources. Retail associates can view a tailored news feed from your organization and a personalized dashboard with the resources they need. | [Overview of Viva Connections](/viva/connections/viva-connections-overview) | Use [Viva Connections](https://support.microsoft.com/office/your-intranet-is-now-in-microsoft-teams-8b4e7f76-f305-49a9-b6d2-09378476f95b) |
 | Viva Learning | Provide training when needed, right in the flow of their work.| [Overview of Viva Learning](/viva/learning/overview-viva-learning) | [Use Viva Learning](https://support.microsoft.com/office/viva-learning-preview-01bfed12-c327-41e0-a68f-7fa527dcc98a) |
 | Viva Engage | Connect your entire organization and enable communication across departments and regions with Viva Engage. | [Overview of Viva Engage](/viva/engage/overview) | [Use Viva Engage](https://support.microsoft.com/topic/getting-started-with-microsoft-viva-engage-729f9fce-3aa6-4478-888c-a1543918c284) |