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microsoft-365/archive/archive-education-offering.md

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manager: jtremper
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audience: admin
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ms.reviewer: sharonyam
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ms.date: 04/01/2025
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ms.date: 05/06/2025
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ms.topic: article
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ms.service: microsoft-365-archive
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ms.custom: archive
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## Pooled storage eligibility
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Education customers that are subject to the pooled storage limit are eligible for the Microsoft 365 Archive for Education offering. If your tenant has assigned most (greater than 50%) EDU licenses compared to non-EDU licenses, or if your tenant has purchased more EDU licenses than non-EDU licenses, then the tenant is managed as an EDU tenant and is subject to Education Pooled Storage. For more information on pooled storage, see [Education Pooled Storage limits](/office365/servicedescriptions/office-365-platform-service-description/office-365-education#education-pooled-storage-limits).
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Education customers that are subject to the pooled storage limit are eligible for the Microsoft 365 Archive for Education offering. If your tenant has more than 50% Education (EDU) licenses assigned, or has purchased more EDU licenses than non-EDU licenses, it's considered an EDU tenant and will use Education Pooled Storage. For more information, see [Education Pooled Storage limits](/office365/servicedescriptions/office-365-platform-service-description/office-365-education#education-pooled-storage-limits).
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> [!NOTE]
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> Any changes to the license assignment or purchases that change the pooled storage eligibility can take 24-48 hours to reflect.
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> Any changes to the license assignment or purchases that change the pooled storage eligibility can take 24-48 hours to reflect.
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## Pooled storage status
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When you [turn on Microsoft 365 Archive](archive-setup.md#set-up-microsoft-365-archive-1) for your tenant, and if your tenant meets the pooled storage eligibility, you'll see a status saying **This tenant is an education tenant** under the 'learn more about Microsoft 365 Archive' link. If at any time your tenant status changes (that is, moves to less than 50% education licenses) and is no longer subject to pooled storage, the status message will no longer appear. It's important to note that you'll be eligible for education pricing for Microsoft 365 Archive only when you meet the eligibility for education tenant status.
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When you [turn on Microsoft 365 Archive](archive-setup.md#set-up-microsoft-365-archive-1) for your tenant, and if your tenant meets the pooled storage eligibility, on the **Microsoft 365 Archive** panel, under the **Learn more about Microsoft 365 Archive** link, you'll see a status message saying **This tenant is an education tenant**.
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:::image type="content" source="../media/archive/m365-archive-1.png" alt-text="Screenshot of Microsoft 365 archive." :::
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:::image type="content" source="../media/m365-archive/m365-archive-1.png" alt-text="Screenshot of the Microsoft 365 Archive panel showing this tenant is an education tenant." :::
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For customers that are subject to the pooled storage policy, they'll have access to the storage report in the Microsoft 365 admin center under **Reports** > **[Storage](https://admin.microsoft.com/Adminportal/Home#/storagemanagement)**. The user must be logged in as a Global Admin or SharePoint Admin to access the storage report.
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If at any time your tenant status changes (that is, moves to less than 50% education licenses) and is no longer subject to pooled storage, the status message will no longer appear. It's important to note that you're eligible for education pricing for Microsoft 365 Archive only when you meet the eligibility for education tenant status.
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If the storage report isn't available, then it’s possible that your tenant isn't subject to the pooled storage policy. To determine if your tenant is subject to the pooled storage policy, review whether most (greater than 50%) EDU licenses are assigned compared to non-EDU licenses, or if your tenant has purchased more EDU licenses than non-EDU licenses.
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For customers that are subject to the pooled storage policy, they'll have access to the storage report in the Microsoft 365 admin center under **Reports** > **[Storage](https://admin.microsoft.com/Adminportal/Home#/storagemanagement)**. The user must be logged in as a Global Administrator or SharePoint Administrator to access the storage report.
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:::image type="content" source="../media/archive/storage.png" alt-text="Screenshot of Example view of storage report." lightbox="../media/archive/storage.png":::
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If the storage report isn't available, then it’s possible that your tenant isn't subject to the pooled storage policy. To check if your tenant is subject to the pooled storage policy, see whether more than 50% of assigned licenses are EDU, or if more EDU licenses have been purchased than non-EDU licenses.
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:::image type="content" source="../media/m365-archive/storage.png" alt-text="Screenshot of an example view of a storage report." lightbox="../media/archive/storage.png":::
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> [!NOTE]
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> If your tenant is no longer eligible for the Microsoft 365 Archive for Education offering, your tenant's archive content will be charged according to the Microsoft 365 Archive standard rate.
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> If your tenant is no longer eligible for the Microsoft 365 Archive for Education offering, your tenant's archive content is charged according to the Microsoft 365 Archive standard rate.
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## Pricing model
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Microsoft 365 Archive charges you for storage.
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- **Storage consumption** is charged at a per-GB monthly rate. For SharePoint sites, this meter is charged only when archived storage in SharePoint plus active pooled storage exceeds the included or licensed allocated pooled storage capacity limit of the tenant. In other words, there's no additional storage cost for archived sites if the tenant hasn't consumed its already licensed storage quota.
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- **Storage consumption** is charged at a per-GB monthly rate. For SharePoint sites, this charge applies only when the combined size of archived and active pooled storage exceeds your tenant’s included or licensed storage limit. In other words, there's no additional storage cost for archived sites if the tenant hasn't consumed its already licensed storage quota.
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- **Site reactivation** is free as of April 2025. Reactivations will still take up to 24 hours to complete but have no fee.
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- **Site reactivation** is available at no cost as of April 2025. Reactivations will still take up to 24 hours to complete but have no fee.
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Monthly archive usage is calculated as the sum of the usage of all currently archived sites. Each site’s usage can be seen on the site itself or from the Active sites page in the SharePoint admin center. The size of an archived site, and therefore the storage for which it’s billed, changes only if the content in the site changes. For example, content naturally expiring in the recycle bin or a retention policy deleting content within the site directly from archive to the recycle bin.
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|D | Tenant has archived some, but not all, of the data that exceeds their standard storage quota. | Purchase one additional standard storage pack for 10 TB and pay $0.02/GB/month for 10 TB of archived data. |
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|E |Tenant’s total data (standard + archive) is less than their standard storage quota. | No additional cost. |
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:::image type="content" source="../media/archive/billing-scenarios.png" alt-text="Screenshot of billing scenarios.":::
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:::image type="content" source="../media/m365-archive/billing-scenarios.png" alt-text="Screenshot of billing scenarios comparing charges for storage.":::
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:::image type="content" source="../media/archive/billing-scenarios-table.png" alt-text="Screenshot of billing scenarios table.":::
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:::image type="content" source="../media/m365-archive/billing-scenarios-table.png" alt-text="Screenshot of billing scenarios table showing more detail.":::

microsoft-365/business-premium/index.yml

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### YamlMime:Hub
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title: Microsoft 365 Business Premium resources # < 60 chars
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summary: For businesses with up to 300 employees, Microsoft 365 Business Premium enables you to be productive anywhere with Microsoft 365 apps and online meetings. Secure your business with advanced security features, and streamline your IT setup and management with a single solution. # < 160 chars
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summary: For businesses with up to 300 users, Microsoft 365 Business Premium enables you to be productive anywhere with Microsoft 365 apps and online meetings. Secure your business with advanced security features, and streamline your IT setup and management with a single solution. # < 160 chars
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# brand: aspnet | azure | dotnet | dynamics | m365 | ms-graph | office | power-platform | sql | sql-server | vs | visual-studio | windows | xamarin
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brand: m365
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author: chrisda #Required; your GitHub user alias, with correct capitalization.
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ms.author: chrisda #Required; microsoft alias of author; optional team alias.
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ms.reviewer: nehabha
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ms.date: 05/31/2024
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ms.date: 05/07/2025
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# productDirectory section (optional)
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productDirectory:
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- title: Watch
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imageSrc: /office/media/icons/video-play.svg
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summary: Top five benefits of Microsoft 365 Business Premium.
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url: https://aka.ms/M365BPvideo
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url: https://youtu.be/njXOcmncBcg
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# Card
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- title: What's new?
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text: See the Microsoft 365 Business Premium Partner Playbook and Readiness Series
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- url: https://aka.ms/M365MDBseries
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itemType: video
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text: Join the partner webinar series!
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text: Join the partner webinar series
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- url: https://partner.microsoft.com
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itemType: overview
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text: Microsoft Partner Network

microsoft-365/frontline/flw-overview.md

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## What is Microsoft 365 for frontline workers?
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Frontline workers are employees whose primary function is to work directly with customers or the general public providing services, support, and selling products, or employees directly involved in the manufacturing and distribution of products and services. Microsoft 365 for frontline workers helps support employee experiences in the following areas so that your frontline workers can do their best work and help your customers:
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Microsoft 365 for frontline workers is a unified, AI-powered platform that supports your employees so they can do their best work and deliver exceptional customer outcomes. Microsoft 365 for frontline workers optimizes workforce and customer interactions in the following areas:
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- [Enhance communications and collaboration](#enhance-communications-and-collaboration)
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- [Transform employee experiences](#transform-employee-experiences)
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- [Increase frontline operational efficiency](#increase-frontline-operational-efficiency)
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- Helps [safeguard your business](#safeguard-your-business) with security and compliance offerings, including providing support for modern devices
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- [Safeguard your business](#safeguard-your-business) with enterprise-grade security and compliance, including support for modern and shared devices
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### Enhance communications and collaboration
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Streamline team and one-on-one communication across your entire organization with Microsoft 365 for frontline workers capabilities. To ensure every worker feels connected to your organization, you can enrich and expand corporate communications with Viva Connections and targeted announcements. Empower your workforce to seamlessly communicate with Teams chats, notifications, walkie talkie, and AI-powered translation and Copilot chat-enabling real-time, inclusive communication across locations and languages.
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### Increase frontline operational efficiency
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Microsoft 365 includes apps like Lists, Planner, and Approvals to streamline operations and digitize paper-based processes. Enhance efficiency with automation and AI-powered workflows using Power Automate, Power Apps, and Microsoft Power BI from the Power Platform. Reduce repetitive tasks so frontline workers can focus on what matters most. Copilot and SharePoint agents provide instant answers and automate routine processes in the flow of work. Workforce management is simplified with Shifts in Teams, which integrates with major WFM systems and supports open shifts, swap requests, and compliance tracking across locations.
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The following image shows the employee experiences that are key to frontline workers, and common areas where Microsoft 365 can improve experiences for frontline workers:
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Microsoft 365 for frontline workers refers to the Microsoft 365 F3 and F1 licenses, but you can also use an Enterprise license (E3, E5) to implement any of the frontline scenarios. Learn more about [licensing options for frontline workers](flw-licensing-options.md) and which license types you should use for different types of users in your organization.
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Some features are available for F3 licenses, but not F1, such as Power Apps and Power Automate. For a detailed comparison of what's included in Microsoft 365 plans for enterprises, see the [Modern work plan comparison](https://go.microsoft.com/fwlink/p/?linkid=2139145) table.
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Some features are available for F3 licenses, but not F1, such as Power Apps and Power Automate. For a detailed comparison of Microsoft 365 plans for enterprises, see the [Modern work plan comparison](https://go.microsoft.com/fwlink/p/?linkid=2139145) table.
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## Enhance communications and collaboration
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## Increase frontline operational efficiency
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Microsoft 365 includes apps like Lists, Planner, and Approvals that can help you streamline operations and bring them from paper-based to digitally tracked processes. You can enhance these by adding workflow automation, custom apps, and business data tracking with Power Automate, Power Apps, and Power BI from the Power Platform. Extend even further with solutions provided by our partners in the digital ecosystem.
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Microsoft 365 includes apps like Lists, Planner, and Approvals that can help you streamline operations from paper-based processes to digitally tracked processes. You can also enhance these apps by adding workflow automation, custom apps, and business data tracking with Power Automate, Power Apps, and Power BI from the Power Platform. Extend even further with solutions provided by our partners in the digital ecosystem.
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Enhance workforce management with [Shifts](shifts-for-teams-landing-page.md), the schedule management tool in Teams that keeps your frontline workforce connected and in sync. [Shifts connectors](shifts-connectors.md) enable you to integrate Shifts with your workforce management (WFM) system. After you set up a connection, your frontline workers can seamlessly view and manage their schedules in your WFM system from within Shifts.
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