Merge pull request #29497 from MicrosoftDocs/main

[AutoPublish] main to live - 09/18 19:49 PDT | 09/19 08:19 IST

Author: m365-skilling-repo-management[bot]

microsoft-365/admin/activity-reports/microsoft-365-copilot-agents.md

@@ -32,7 +32,9 @@ description: "Learn about agent usage in Microsoft 365 Copilot and gain insights
 In the Microsoft 365 Copilot agent usage report, you can view the adoption of agents in Microsoft 365 Copilot in your org. For agent activity on a given day, the report becomes available within 72 hours of the end of that day (in UTC).
 
 > [!NOTE]
-> The report is currently limited to agents built by your org through Microsoft Copilot Studio or Teams Toolkit (including admin-approved agents and agents created by users through agent builder). The report captures usage of agents in Microsoft 365 Copilot and Copilot in Word and PowerPoint. SharePoint agents and agents built by Microsoft and Microsoft partners are not yet included but will be added at a later date.<br><br>A [new agent report](/microsoft-365/admin/activity-reports/microsoft-365-copilot-agents-new) is now available in the Microsoft 365 admin center. 
+> The report is currently limited to agents built by your org through Microsoft Copilot Studio or Teams Toolkit (including admin-approved agents). The report captures usage of agents in Microsoft 365 Copilot and Copilot in Word and PowerPoint. SharePoint agents and agents built by Microsoft and Microsoft partners are not yet included but will be added at a later date.<br><br>A [new agent report](/microsoft-365/admin/activity-reports/microsoft-365-copilot-agents-new) is now available in the Microsoft 365 admin center.
+
+[!INCLUDE [agent-builder-mcs-lite](../../includes/agent-builder-mcs-lite.md)]
 
 ## How do I get to the agent usage in Microsoft 365 Copilot report?
 
@@ -42,7 +44,7 @@ In the Microsoft 365 Copilot agent usage report, you can view the adoption of ag
 
 ## Interpret the Microsoft 365 Copilot agent report
 
-You can use this report to see the usage of Copilot agents in your organization that were built by your organization and include agents that are approved by an admin and agents created via agent builder and shared with users in your org. Admins can manage agents in the same way as they manage any other app in the Integrated apps section of the Microsoft 365 admin center. Learn more in [Manage Copilot agents in Integrated Apps](/microsoft-365/admin/manage/manage-copilot-agents-integrated-apps).
+You can use this report to see the usage of Copilot agents in your organization that were built by your organization and include agents that are approved by an admin and agents created in Copilot Studio and shared with users in your org. Admins can manage agents in the same way as they manage any other app in the Integrated apps section of the Microsoft 365 admin center. Learn more in [Manage Copilot agents in Integrated Apps](/microsoft-365/admin/manage/manage-copilot-agents-integrated-apps).
 
 At the top, you can filter by different periods. The Microsoft 365 Copilot agent report can be viewed over the last 7 days, 30 days, 90 days, or 180 days:
 
@@ -98,15 +100,15 @@ Yes. These are the agents that usage is reported for:
 
 - Agents created in Microsoft Copilot studio by users in your org and approved by admin.
 - Agents created in Teams Toolkit by users in your org and approved by admin.
-- Agents created by users through [agent builder](/microsoft-365-copilot/extensibility/copilot-studio-agent-builder) for users that have this feature enabled and shared with other users in your org.
+- Agents created by users in [Copilot Studio](/microsoft-365-copilot/extensibility/copilot-studio-lite) for users that have this feature enabled and shared with other users in your org.
 
 ### Are agents published by Microsoft or Microsoft Partners included?
 
 No. Currently, the report does not include the usage of agents built by Microsoft or Partners.
 
 ### Why can't I see the Agent name and/or External app ID in the Details section, even though I see the App ID, active users, and last activity date?
 
-Due to system limitations, the information about the agent name for the agents created by users from [Agent Builder](/microsoft-365-copilot/extensibility/copilot-studio-agent-builder) is not currently available. However, usage of these agents is included in the aggregated metrics above the table.
+Due to system limitations, the information about the agent name for the agents created by users in [Copilot Studio](/microsoft-365-copilot/extensibility/copilot-studio-lite) isn't currently available. However, usage of these agents is included in the aggregated metrics above the table.
 
 If External app ID is visible but not the agent name, you can identify your organization’s agent name by looking up the External app ID in the Microsoft Teams admin center under the Manage apps. Admins also have the option to export the details table in the agent report and export the managed apps in Microsoft Teams admin center for a bulk lookup of agent name.
 

microsoft-365/admin/misc/organizational-messages-microsoft-365.md

@@ -165,7 +165,7 @@ If you have the Organizational Messages Writer Microsoft Entra role as described
 ## Create a message
 
 > [!IMPORTANT]
-> Organizational messages deliver messages to end users within the time windows configured by admins via Microsoft 365 admin center experiences. However, occasionally, messages might not be delivered as expected due to system or user device conditions, such as urgent messages not being delivered to devices that are disconnected from the internet. In such instances, our system continues trying to deliver messages as possible and appropriate.
+> Organizational messages deliver messages to end users within the time windows configured by admins via Microsoft 365 admin center experiences. However, occasionally, messages might not be delivered as expected due to system or user device conditions, such as urgent messages not being delivered to devices that are disconnected from the internet. In such instances, our system continues trying to deliver messages as possible and appropriate. If a device is offline while an urgent message is attempting to be delivered, the message will be cached for up to 24 hours and Windows will attempt to show the message to the user again once the device is back online.
 
 Users with the Organizational Messages Writer Microsoft Entra role described previously have access to the **Create a message** button and capability in the centralized experience. Selecting this button invokes the wizard, which includes these primary creation steps:
 
@@ -179,7 +179,7 @@ Users with the Organizational Messages Writer Microsoft Entra role described pre
 
 - **Recipients** for setting the groups within your organization that should receive the message.
 
-- **Schedule** for configuring the start and end dates and the frequency with which the system will send the message to the same user over time. If users don't select the message, it reappears based on the frequency set by the admin when creating organizational messages. If they do select the message, it won't reappear for a year.
+- **Schedule** for configuring the start date, end date, and frequency with which the system will send the message to the same user over time. If the user does not select the message when it's displayed, or dismisses the message by clicking "X", then the message will reappear again to the user later based on the specified frequency. If they do select the message, the message won't reappear again for a year (if the message hasn't already expired based on the chosen end date).
 
 - **Finish** for reviewing the message before scheduling or sending for approval by your organization’s approvers.
 

microsoft-365/admin/multi-tenant/manage.md

@@ -1,11 +1,13 @@
 ---
-title: "Manage multiple tenants"
+title: Manage Multiple Tenants in Microsoft 365 Admin Center
+description: Learn how to manage multiple Microsoft 365 tenants from a single location using tenant switcher and multitenant views. Streamline admin tasks across tenants efficiently.
+#customer intent: As a Microsoft 365 admin, I want to manage multiple tenants from a single location so that I can streamline administration tasks.
 f1.keywords:
 - NOCSH
 ms.author: deniseb
 author: denisebmsft
 manager: dansimp
-ms.date: 01/06/2025
+ms.date: 09/18/2025
 audience: Admin
 ms.topic: how-to
 ms.service: microsoft-365-business
@@ -20,64 +22,69 @@ ms.collection:
 ms.custom:
 - AdminSurgePortfolio
 - admindeeplinkMAC
-description: "Learn how to use the tenant switcher and multi-tenant views that give you the ability to manage tenants from a single location."
 ---
 
-# Multi-tenant management for Microsoft 365 partner admins
 
-Multi-tenant management offers a unified form of management that allows Microsoft 365 partner admins the ability to administer all the tenants they manage from a single location. If you're a partner who has a delegated admin role and manages multiple tenants, you can:
+# Manage multiple tenants in Microsoft 365 admin center
+
+Multitenant management in Microsoft 365 admin center offers a unified approach that allows partner admins to administer all tenants from a single location. This streamlined solution helps partners with delegated admin roles efficiently manage multiple Microsoft 365 tenants. If you're a partner managing multiple tenants, you can:
 
 - Move quickly between tenants you manage.
 - Assess service health, products, and billing across multiple tenants.
 - On the **All tenants** page, you can quickly see the health of all your tenants' services, any open service requests, your products and billing, and the number of users in that tenant.
 
 ## Before you begin
 
-You have to be a global admin to perform this task.
+You need to be a global admin to perform this task.
+
+> [!IMPORTANT]
+> Global Administrator is a highly privileged role. Limit its use to emergency scenarios when you can't use an existing role. For more information, see [About admin roles in the Microsoft 365 admin center](/microsoft-365/admin/add-users/about-admin-roles).
 
 ## Move between tenants
 
-1. In the <a href="https://go.microsoft.com/fwlink/p/?linkid=2024339" target="_blank">Microsoft 365 admin center</a>, select the org name.
+1. In the [Microsoft 365 admin center](https://admin.cloud.microsoft/?#/homepage), select the org name.
 
-    :::image type="content" source="../../media/macorgswitcher.png" alt-text="Screenshot that shows multi-tenant switcher.":::
+    :::image type="content" source="../../media/macorgswitcher.png" alt-text="Screenshot of Microsoft 365 admin center showing the multitenant switcher interface for managing multiple tenants.":::
 
 - From the **Tenant switcher**, you can move quickly between tenants you manage.
 
-    :::image type="content" source="../../media/yourtenantslist.png" alt-text="Screenshot that shows your tenants list with search functionality.":::
+    :::image type="content" source="../../media/yourtenantslist.png" alt-text="Screenshot of tenant switcher displaying list of managed tenants with search functionality in Microsoft 365 admin center.":::
 
 ## View All tenants page
 
-1. In the <a href="https://go.microsoft.com/fwlink/p/?linkid=2024339" target="_blank">Microsoft 365 admin center</a>, in the left nav, select **All tenants**.
+In the [Microsoft 365 admin center](https://admin.cloud.microsoft/?#/homepage), in the left nav, select **All tenants**.
 
 - On the **All tenants** page, you can:
   - Assess service health
   - Review license usage
   - Search for, or select the tenant you want to manage
-  - You can also pin your most often visited tenant to the top of the list.
+  - Pin your most often visited tenant to the top of the list.
 
-If you've marked a tenant as a favorite, it's automatically expanded so you can immediately view the status details.
+If you mark a tenant as a favorite, the list automatically expands the tenant. Then you can immediately view the status details.
 
 ## View service health for all accounts
 
-The service health view shows you if any incidents or advisories are affecting the tenants. It will even tell you how many of your managed tenants are affected.
+The service health view shows you if any incidents or advisories are affecting the tenants. It also tells you how many of your managed tenants are affected.
 
-1. In the <a href="https://go.microsoft.com/fwlink/p/?linkid=2024339" target="_blank">Microsoft 365 admin center</a>, in the multi-tenant view, select **Service Health**.
-2. On the **Service health** page aggregated view, you can also see the total number of incidents, the total number of advisories affecting any of the managed tenants, and the number of services with active incidents. You can also see how many of your tenants are affected by incidents and advisories.
+1. In the [Microsoft 365 admin center](https://admin.cloud.microsoft/?#/homepage), in the multitenant view, select **Service Health**.
 
-    - You can use the filter option to view issues by issue type or by service
+1. On the **Service health** page aggregated view, you can also see the total number of incidents, the total number of advisories affecting any of the managed tenants, and the number of services with active incidents. You can also see if any incidents and advisories affect your tenants.
+
+    - You can use the filter option to view issues by issue type or by service.
 
     - You can review issues under **All services** or **All issues** tabs.
 
-    :::image type="content" source="../../media/multitenant-servicehealth.png" alt-text="Screenshot that shows multi-tenant Service health page.":::
-3. Select an incident on the **All services** or **All issues** tab to get more information about any incident on the **Overview** tab. Select the **Tenants affected** tab to get a list of the affected tenants.
+    :::image type="content" source="../../media/multitenant-servicehealth.png" alt-text="Screenshot of multitenant service health page displaying incident summary and affected services across managed tenants.":::
+
+1. Select an incident on the **All services** or **All issues** tab to get more information about any incident on the **Overview** tab. Select the **Tenants affected** tab to get a list of the affected tenants.
 
-    :::image type="content" source="../../media/tenantsaffected.png" alt-text="Screenshot that shows list of tenants affected by a service health issue.":::
+    :::image type="content" source="../../media/tenantsaffected.png" alt-text="Screenshot of tenants affected tab showing detailed list of tenants impacted by service health issue.":::
 
-The list of affected tenants can be exported to CSV format so that admins can share it with support teams.
+You can export the list of affected tenants to CSV format so that admins can share it with support teams.
 
 ## View a single tenant in the Microsoft 365 admin center
 
 You can return to the Microsoft 365 admin center for any of the tenants from the **All tenants** page.
 
 1. On the **All tenants** page, select the tenant name for which you want to view the admin center.
-2. You are directed to the admin center for that tenant.
+1. The admin center opens for that tenant.

microsoft-365/includes/agent-builder-mcs-lite.md

@@ -0,0 +1,2 @@
+> [!NOTE]
+> This article reflects the updated naming in Copilot Studio where agent builder functionality is now referred to as the Copilot Studio lite experience. Learn more in [Choose the right Copilot Studio experience](/microsoft-365-copilot/extensibility/copilot-studio-experience).

microsoft-365/lti/onedrive-lti-schoology.md

@@ -42,7 +42,7 @@ The person who performs this integration should be an administrator of Schoology
     1. If this step isn't completed successfully, the following step will give you an error, and you may not be able to take this step for an hour once you've gotten the error. If the consent fails, ensure you're signed in as a Global Admin and repeat this step.
 
     > [!IMPORTANT]
-    > Use roles with the fewest permissions. Lower permissioned accounts help improve security for your organization. Global Administrator is a highly privileged role. Limit its use to emergency scenarios when you can't use an existing role. For more information, see [About admin roles in the Microsoft 365 admin center](/microsoft-365/admin/add-users/about-admin-roles).
+    > Global Administrator is a highly privileged role. Limit its use to emergency scenarios when you can't use an existing role. For more information, see [About admin roles in the Microsoft 365 admin center](/microsoft-365/admin/add-users/about-admin-roles).
 
 1. Select the **Create new LTI Tenant** button.
 1. In the **LTI Consumer Platform** list, select **Schoology**.

microsoft-365/lti/open-lms-plugin-configuration.md

@@ -117,7 +117,7 @@ Register Open LMS as an application in your Microsoft Entra ID using the PowerSh
     1. Select **Provide Admin Consent** link, enter your Microsoft 365 Global Administrator credentials, then **Accept** to grant the permissions.
 
         > [!IMPORTANT]
-        > Use roles with the fewest permissions. Lower permissioned accounts help improve security for your organization. Global Administrator is a highly privileged role. Limit its use to emergency scenarios when you can't use an existing role. For more information, see [About admin roles in the Microsoft 365 admin center](/microsoft-365/admin/add-users/about-admin-roles).
+        > Global Administrator is a highly privileged role. Limit its use to emergency scenarios when you can't use an existing role. For more information, see [About admin roles in the Microsoft 365 admin center](/microsoft-365/admin/add-users/about-admin-roles).
 
     1. Next to the **Microsoft Entra tenant** field, select the **Detect** button.
     1. Next to the **OneDrive for Business URL**, select the **Detect** button.

microsoft-365/lti/teams-classes-with-blackboard.md

@@ -116,7 +116,7 @@ To successfully integrate your Blackboard Learn Ultra instance with Microsoft Te
 This process can be done either before or after you have configured the LTI applications in your Blackboard Learn Ultra Instance.
 
 > [!IMPORTANT]
-> Use roles with the fewest permissions. Lower permissioned accounts help improve security for your organization. Global Administrator is a highly privileged role. Limit its use to emergency scenarios when you can't use an existing role. For more information, see [About admin roles in the Microsoft 365 admin center](/microsoft-365/admin/add-users/about-admin-roles).
+> Global Administrator is a highly privileged role. Limit its use to emergency scenarios when you can't use an existing role. For more information, see [About admin roles in the Microsoft 365 admin center](/microsoft-365/admin/add-users/about-admin-roles).
 
 ### Before Configuring the LTI Applications