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Copy file name to clipboardExpand all lines: windows-365/business-enterprise-comparison.md
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@@ -67,7 +67,7 @@ Windows 365 is available in two editions: [Windows 365 Business](./business/inde
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| Capability | Windows 365 Business | Windows 365 Enterprise |
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| --- | --- | --- |
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| Management | Users can [restart, reset, rename, and troubleshoot](./end-user-access-cloud-pc.md#user-actions) their Cloud PCs on the Windows 365 homepage. | Users can [restart, rename, and troubleshoot](end-user-access-cloud-pc.md) their Cloud PCs on the Windows 365 homepage. |
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| Role | By default, each user is a Standard User on their Cloud PC. To grant Local Administrator permissions to a specific user on a Cloud PC, see [Remote management actions](./business/remotely-manage-business-cloud-pcs.md#remote-management-actions). To grant Local Administrator permissions for Cloud PCs that you create in the future, see [Change organizational default settings](./business/change-organization-default-settings.md).| By default, each user is assigned a standard user role on their Cloud PC. This can be changed by the admin in the Microsoft Endpoint Manager admin center.|
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| Role | By default, each user is a Standard User on their Cloud PC. To grant Local Administrator permissions to a specific user on a Cloud PC, see [Remote management actions](./business/remotely-manage-business-cloud-pcs.md#remote-management-actions). To grant Local Administrator permissions for Cloud PCs that you create in the future, see [Change organizational default settings](./business/change-organization-default-settings.md).| By default, each user is assigned a standard user role on their Cloud PC. This role can be changed by the admin in the Microsoft Endpoint Manager admin center.|
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| Access | Users can access their Cloud PC at windows365.microsoft.com or by using Microsoft Remote Desktop. | Users can access their Cloud PC at windows365.microsoft.com or by using Microsoft Remote Desktop. |
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| Platform | Any platform that supports Microsoft Remote Desktop clients. [Learn more.](/windows-server/remote/remote-desktop-services/clients/remote-desktop-clients)| Any platform that supports Microsoft Remote Desktop clients. [Learn more.](/windows-server/remote/remote-desktop-services/clients/remote-desktop-clients)|
Copy file name to clipboardExpand all lines: windows-365/business/troubleshoot-windows-365-business.md
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@@ -45,7 +45,7 @@ Make sure **Users may join devices to Azure AD** is set to **All**.
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4. If **Users may join devices to Azure AD** isn't set to **All**, select **All**, then select **Save**.
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5. Go to [Step 2. Verify that the Windows 365 BPRT Permanent User system account is active](#step-2-verify-that-the-windows-365-bprt-permanent-user-system-account-is-active).
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Make sure that **Maximum number of devices per user** is high enough so that the Cloud PCs you are trying to setup can be assigned to the designated users.
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Make sure that **Maximum number of devices per user** is high enough so that the Cloud PCs you're trying to setup can be assigned to the designated users.
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1. Sign in to the Microsoft Azure portal at [https://portal.azure.com/](https://portal.azure.com/).
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2. Under **Manage Azure Active Directory**, select **View**.
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The first time a Windows 365 license is assigned in your organization, a system account called **Windows 365 BPRT Permanent User** is automatically created in Azure AD.
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Do not delete this account or make any changes to it (such as changing the name or UPN). If the system account is modified or deleted, the setup will fail. This system account ensures a smooth setup process and doesn't have any write capabilities or access to your organization beyond the scoped service capabilities of Windows 365 Business. If you delete or modify this system account you must login to windows365.microsoft.com with any account that has a Windows 365 Business license and wait 12 hours for the token to refresh.
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Don't delete this account or make any changes to it (such as changing the name or UPN). If the system account is modified or deleted, the setup will fail. This system account ensures a smooth setup process and doesn't have any write capabilities or access to your organization beyond the scoped service capabilities of Windows 365 Business. If you delete or modify this system account, you must sign in to windows365.microsoft.com with any account that has a Windows 365 Business license and wait 12 hours for the token to refresh.
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To make sure the Windows 365 BPRT Permanent User system account is active in Azure AD, use the following steps.
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1. In the Azure portal, go to the [Azure Active Directory Overview](https://go.microsoft.com/fwlink/p/?linkid=516942) page.
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2. In the left nav, under **Manage**, select **Users**.
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3. In the search box, type **Windows 365 BPRT Permanent User**, then press **Enter**.
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4. If the Windows 365 BPRT Permanent User system account is present, go to [Step 3. Verify that device-based MFA is turned off](#step-3-verify-that-device-based-mfa-is-turned-off).
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5. If the Windows 365 BPRT Permanent User system account is missing or if any changes were made to it (for example, password reset, property change, assign or un-assign a license, and so on), please login to windows365.microsoft.com with any account that has a Windows 365 Business license assigned after 12 hours. A new Windows 365 BPRT Permanent User will be generated. After the token has regenerated, go directly to [Step 6. Reset your Cloud PCs](#step-6-reset-your-cloud-pcs).
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5. If the Windows 365 BPRT Permanent User system account is missing or if any changes were made to it (for example, password reset, property change, assign or unassign a license, and so on), sign in to windows365.microsoft.com with any account that has a Windows 365 Business license assigned after 12 hours. A new Windows 365 BPRT Permanent User will be generated. After the token has regenerated, go directly to [Step 6. Reset your Cloud PCs](#step-6-reset-your-cloud-pcs).
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## Step 3. Verify that device-based MFA is turned off
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3. On the **Configure** page, next to **MDM user scope**, select **Some** or **All**, then select **Save**.
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4. In the left nav, under **Manage**, select **Mobility (MDM and MAM)**, select **Microsoft Intune Enrollment**, then repeat step 3.
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Users who are assigned a Cloud PC must have an Intune license assigned to them. The CloudPCBPRT system account does not need to be assigned an Intune license.
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Users who are assigned a Cloud PC must have an Intune license assigned to them. The CloudPCBPRT system account doesn't need to be assigned an Intune license.
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> [!IMPORTANT]
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> To assign licenses, you must be a Global or Licensing admin, or have a role with licensing permissions.
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1. In the Azure portal, go to the [Azure Active Directory Overview](https://go.microsoft.com/fwlink/p/?linkid=516942) page.
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2. In the left nav, under **Manage**, select **Mobility (MDM and MAM)**, then select **Microsoft Intune**.
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3. On the **Configure** page, you will see one of two things. If you have an Azure AD Premium subscription, select **None** next to MDM user scope, then select **Save**. If you do not have an Azure AD Premium subscription, select **Disable**.
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3. On the **Configure** page, you'll see one of two things. If you have an Azure AD Premium subscription, select **None** next to MDM user scope, then select **Save**. If you don't have an Azure AD Premium subscription, select **Disable**.
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4. In the left nav, under **Manage**, select **Mobility (MDM and MAM)**, select **Microsoft Intune Enrollment**, then repeat step 3.
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5. Go to [Step 6. Reset your Cloud PCs](#step-6-reset-your-cloud-pcs).
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## Step 6. Reset your Cloud PCs
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After you complete the troubleshooting steps in this article, your users must restart their Cloud PC setup.
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If you just completed [Step 3. Verify that device-based MFA is turned off](#step-3-verify-that-device-based-mfa-is-turned-off), wait at least ten minutes for the changes to take effect before you continue. Make sure that the user you excluded from MFA is the first users to sign in to the [Windows 365 home page](https://windows365.microsoft.com).
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If you just completed [Step 3. Verify that device-based MFA is turned off](#step-3-verify-that-device-based-mfa-is-turned-off), wait at least 10 minutes for the changes to take effect before you continue. Make sure that the user you excluded from MFA is the first users to sign in to the [Windows 365 home page](https://windows365.microsoft.com).
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Tell all Cloud PC users who saw the “Setup failed” error to use the following steps to reset their Cloud PCs.
Copy file name to clipboardExpand all lines: windows-365/business/whats-new.md
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#### Windows 365 link on Microsoft 365 admin center<!--37188422 -->
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To make it easier for admins to set up Windows 365, a link has been added to the M365 admin center home page. Admins with Windows 365 Enterprise licenses will see a link for [endpoint.microsoft.com](https://endpoint.microsoft.com) and admins with Windows 365 Business licenses will see a link for [windows365.microsoft.com](https://windows365.microsoft.com).
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To make it easier for admins to set up Windows 365, a link has been added to the Microsoft 365 admin center home page. Admins with Windows 365 Enterprise licenses will see a link for [endpoint.microsoft.com](https://endpoint.microsoft.com) and admins with Windows 365 Business licenses will see a link for [windows365.microsoft.com](https://windows365.microsoft.com).
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#### Higher Cloud PC screen resolution option (preview)<!--38301718 wnready-->
Copy file name to clipboardExpand all lines: windows-365/end-user-access-cloud-pc.md
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### Transfer files to and from a Cloud PC
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To transfer files from the local device to the Cloud PC, click on the upload icon to launch File Explorer. Select the files to transfer them to the Uploads folder on the Cloud PC.
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To transfer files from the local device to the Cloud PC, select the upload icon to launch File Explorer. Select the files to transfer them to the Uploads folder on the Cloud PC.
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To transfer files from the Cloud PC to the local device, copy the files to the Downloads folder on the Cloud PC. The files will be copied to the Downloads folder of the local device.
Copy file name to clipboardExpand all lines: windows-365/export-cloud-pc-names.md
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```
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7. Save the file as “GetCloudPCNames.ps1” in a location of your choice.
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8. In the file explorer navigate to your file location.
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9. Rightclick on the file and select **Run with PowerShell**.
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10. A PowerShell window will pop up. In the window type “CloudPCNames.csv” and press enter.
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11. When the authentication Window pops up, log in with the same account you used to access the Cloud PC.
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8. In the file explorer, navigate to your file location.
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9. Right-click on the file and select **Run with PowerShell**.
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10. A PowerShell window will pop up. In the window, type “CloudPCNames.csv” and then press enter.
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11. When the authentication Window pops up, sign in with the same account you used to access the Cloud PC.
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When the PowerShell window closes the script has finished running. Go back to the location of your script and there will be a file called “CloudPCNames.csv” which includes the list of all Cloud PC names on your tenant.
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When the PowerShell window closes, the script has finished running. Go back to the location of your script and there will be a file called “CloudPCNames.csv”. This file includes the list of all Cloud PC names on your tenant.
Copy file name to clipboardExpand all lines: windows-365/includes/known-issues.md
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## Cursor visible location offset from actual position
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In a remote desktop session, when you click one position in a text file, the cursor in the Cloud PC has some offset with the real position.
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In a remote desktop session, when you select one position in a text file, the cursor in the Cloud PC has some offset with the real position.
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**Possible cause**: In high DPI mode, both the server and Cloud PC browser scale the cursor. This conflict results in an offset between the visible cursor position and the actual cursor focus.
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2. Remove the **syncwindowsetting** regkey under the path \HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\office\16.0\outlook\cached mode.
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3. Add the **syncwindowsetting** regkey with the value 1 under the path HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Cached Mode.
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After completing these steps, the default will be one month. However, the download period can be changed in Outlook settings.
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After you complete these steps, the default will be one month. However, the download period can be changed in Outlook settings.
Copy file name to clipboardExpand all lines: windows-365/includes/outbound-data-rates.md
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ms.custom: include file
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---
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Outbound data/month is based on the RAM of the Cloud PC:<br>- 2-GB RAM = 12-GB outbound data<br>- 4 or 8-GB RAM = 20-GB outbound data<br>- 16-GB RAM = 40-GB outbound data<br>- 32-GB RAM = 70-GB outbound data<br>Data bandwidth may be restricted when these levels are exceeded.
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Outbound data/month is based on the RAM of the Cloud PC:<br>- 2-GB RAM = 12-GB outbound data<br>- 4-GB or 8-GB RAM = 20-GB outbound data<br>- 16-GB RAM = 40-GB outbound data<br>- 32-GB RAM = 70-GB outbound data<br>Data bandwidth may be restricted when these levels are exceeded.
Copy file name to clipboardExpand all lines: windows-365/includes/restore-risks-best-practices.md
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## Best practices
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- To minimize data loss and the risk of a rolling password conflict, choose a restore point that is as close as possible to the current time.
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- After a restoration is complete, the user should immediately sign into their Cloud PC to verify that they can successfully connect. If a user can't connect, or experiences unexpected behavior, try a second restoration to a different restore point that is more recent. On rare occasions you may need to reprovision/reset a Cloud PC if all restore points have obsolete rolling credentials.
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- After a restoration is complete, the user should immediately sign into their Cloud PC to verify that they can successfully connect. If a user can't connect, or experiences unexpected behavior, try a second restoration to a different restore point that is more recent. On rare occasions, you may need to reprovision/reset a Cloud PC if all restore points have obsolete rolling credentials.
Windows 365 gives opportunities to independent software vendors. When building their Windows apps, these partners can reach a broader audience by delivering their apps in the cloud.
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Windows 365 gives opportunities to independent software vendors. When partners build their Windows apps, they can reach a broader audience by delivering their apps in the cloud.
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Here’s the list of approved partners that build and innovate with Windows 365.
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