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Merge pull request #310819 from henikaraa/patch-37
Update outbound calling prerequisites and licensing details
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articles/communication-services/concepts/interop/tpe/teams-phone-extensibility-connectivity-cost.md

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@@ -73,7 +73,7 @@ Teams licensing requirements vary based on the calling scenario when Teams Phone
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### Outbound calling prerequisites
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Starting **November 1, 2025**, Calling Plan licenses assigned to Teams Resource Accounts will no longer support On-Behalf-Of PSTN outbound calls or server-initiated outbound calls. A **[Pay-As-You-Go Calling Plan](/microsoftteams/calling-plans-for-office-365#pay-as-you-go-calling-plan)** and Communication Credits are required for these scenarios, based on the billing agreements.
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Starting **November 1, 2025**, Calling Plan licenses assigned to Teams Resource Accounts will no longer support On-Behalf-Of PSTN outbound calls or server-initiated outbound calls. Customers now need a financing balance, which can be provided by a **[Communications Credits](/microsoftteams/set-up-communications-credits-for-your-organization)** license for legacy customers or telco overage for MCA customers. To activate a Communications Credits license, a **[Pay-As-You-Go Calling Plan](/microsoftteams/calling-plans-for-office-365#pay-as-you-go-calling-plan)** license is required as a prerequisite, since the Communications Credits license is an add-on. While telco overage can be set up without a PAYG license initially, the PAYG license must be acquired and assigned to the Resource Account for proper functionality. Therefore, customers must ensure the RA has a PAYG license along with either a Communications Credits license or telco overage.
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> [!NOTE]
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> Direct Routing numbers aren’t affected by these licensing changes.

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