Skip to content

Commit 1bf7c8c

Browse files
authored
Update outbound calling prerequisites and licensing details
Clarified requirements for outbound calling and licensing changes for Teams Resource Accounts, including details on Communications Credits and Pay-As-You-Go licenses.
1 parent 2932cff commit 1bf7c8c

1 file changed

Lines changed: 1 addition & 1 deletion

File tree

articles/communication-services/concepts/interop/tpe/teams-phone-extensibility-connectivity-cost.md

Lines changed: 1 addition & 1 deletion
Original file line numberDiff line numberDiff line change
@@ -73,7 +73,7 @@ Teams licensing requirements vary based on the calling scenario when Teams Phone
7373

7474
### Outbound calling prerequisites
7575

76-
Starting **November 1, 2025**, Calling Plan licenses assigned to Teams Resource Accounts will no longer support On-Behalf-Of PSTN outbound calls or server-initiated outbound calls. A **[Pay-As-You-Go Calling Plan](/microsoftteams/calling-plans-for-office-365#pay-as-you-go-calling-plan)** and Communication Credits are required for these scenarios, based on the billing agreements.
76+
Starting **November 1, 2025**, Calling Plan licenses assigned to Teams Resource Accounts will no longer support On-Behalf-Of PSTN outbound calls or server-initiated outbound calls. Customers now need a financing balance, which can be provided by a **[Communications Credits](/microsoftteams/set-up-communications-credits-for-your-organization)** license for legacy customers or telco overage for MCA customers. To activate a Communications Credits license, a **[Pay-As-You-Go Calling Plan](/microsoftteams/calling-plans-for-office-365#pay-as-you-go-calling-plan)** license is required as a prerequisite, since the Communications Credits license is an add-on. While telco overage can be set up without a PAYG license initially, the PAYG license must be acquired and assigned to the Resource Account for proper functionality. Therefore, customers must ensure the RA has a PAYG license along with either a Communications Credits license or telco overage.
7777

7878
> [!NOTE]
7979
> Direct Routing numbers aren’t affected by these licensing changes.

0 commit comments

Comments
 (0)