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support/windows-server/remote/remote-desktop-cannot-connect-remote-computer.md

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@@ -30,7 +30,7 @@ There are several possible root causes, but the main ones are the RDP-TCP listen
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## Verify if the error is related to the machine's state or performance
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First, check if the machine is running. If it has console access (for example, Integrated Lights Out (iLO) for physical machines, or Hyper-V console for virtual machines), test connecting to the machine through it. If successful, proceed to [verify if the error is related to the RDP-TCP listener](#verify-if-the-error-is-related-to-the-rdp-tcp-listener).
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First, check if the machine is running. If it's running and has console access (for example, Integrated Lights Out (iLO) for physical machines, or Hyper-V console for virtual machines), test connecting to the machine through it. If successful, proceed to [verify if the error is related to the RDP-TCP listener](#verify-if-the-error-is-related-to-the-rdp-tcp-listener).
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Contact Microsoft Support for further assistance in the following scenarios:
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