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You can't find the **Dynamics 365 App for Outlook** option under the **Settings** in your Dynamics 365 organization.
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You can't find the **Dynamics 365 App for Outlook** option under **Settings** in your Dynamics 365 organization.
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## Cause
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This issue occurs due to the customization to your navigation menu (site map). Such customization can be applied from a solution, or an administrator could have explicitly edited the site map XML, or used the site map designer to remove the option.
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This issue occurs due to the customization to your navigation menu (site map). Such customization can be applied from a solution, or an administrator could have explicitly edited the site map XML or used the site map designer to remove the option.
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## Resolution
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You can add the **Dynamics 365 App for Outlook** option to the **Settings** by editing the site map within the [site map designer](/dynamics365/customerengagement/on-premises/customize/create-site-map-app):
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You can add the **Dynamics 365 App for Outlook** option to **Settings** by editing the site map within the [site map designer](/dynamics365/customerengagement/on-premises/customize/create-site-map-app):
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1. Access your Dynamics 365 organization as a user with the System Administrator or System Customer role.
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2. Navigate to **Settings** > **Customization**, and then select **Customize the System**.
@@ -34,17 +34,17 @@ You can add the **Dynamics 365 App for Outlook** option to the **Settings** by e
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