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Update troubleshoot-windows-update-error-0x80072f8f.md
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support/windows-server/installing-updates-features-roles/troubleshoot-windows-update-error-0x80072f8f.md

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@@ -60,12 +60,16 @@ When you check for updates from Windows Update, you see no progress. The `Window
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7452 3228 Misc *FAILED* [80072F8F] Library download error. Will retry. Retry Counter:0
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## Root cause
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## Cause
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This error is usually caused by one of the following issues:
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- **Out-of-sync clock**: If the clock settings on the computer are incorrect, SSL negotiation fails. You can quickly verify clock accuracy from `WindowsUpdate.log` that always prints traces in local time.
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- **Untrusted SSL certificate**: In managed scenarios for Windows Server Update Services (WSUS) or Configuration Manager that's configured over SSL and includes self-generated or signed SSL certificates, the scan fails if the client doesn't trust the certificate chain.
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- **Untrusted SSL certificate**: This issue occurs in the following managed scenarios:
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- For Windows Server Update Services (WSUS)
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- For Configuration Manager that's configured over SSL and includes self-generated or signed SSL certificates
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In these scenarios, the scan fails if the client doesn't trust the certificate chain.
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## Resolution
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