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support/windows-365/connection-fails-with-cloud-pc-does-not-support-entra-id-single-sign-on-sso.md

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## Cause
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This error commonly occurs when SSO is not enabled.
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This error commonly occurs when SSO isn't enabled.
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## Resolution
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Windows 365 Link requires that [Single Sign-on is Enabled on the Cloud PC](/windows-365/link/requirements) it is connecting to.
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Windows 365 Link requires that [Single Sign-on is Enabled on the Cloud PC](/windows-365/link/requirements) that it's connecting to.
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To confirm the status of SSO on a Cloud PC, follow these steps:
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1. Sign in to the [Microsoft Intune admin center](https://go.microsoft.com/fwlink/?linkid=2109431).
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2. Navigate to **Devices** > **Device onboarding** > **Windows 365** > **All Cloud PCs**.
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3. Select **Columns** and select **Using single sign-on**.
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4. Search the list for the Cloud PC in question by device name or the user's UPN.
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5. If **Using single sign-on** shows **No**, then Windows 365 Link cannot connect to it.
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4. Search the list for the Cloud PC in question by device name or the user's User Principal Name (UPN).
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5. If **Using single sign-on** shows **No**, then Windows 365 Link can't connect to it.
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## Reference
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