updates

Author: haywoodsloan

support/power-platform/power-automate/desktop-flows/ui-automation/ui-rdp-automation/cyberark-connection-not-supported.md

@@ -1,8 +1,7 @@
 ---
-title: CyberArk connections aren't supported for RDP automation
-description: Resolves an issue where you can't connect to a machine through CyberArk when using Remote Desktop Protocol (RDP) automation in Power Automate for desktop.
-ms.reviewer: iopanag
-ms.author: iomimtso
+title: Troubleshoot CyberArk Connection Failures for RDP Automation
+description: Troubleshoot CyberArk connection failures for RDP automation in Power Automate. Find solutions to ensure seamless remote desktop connections.
+ms.reviewer: iomimtso, iopanag, v-shaywood
 ms.custom: sap:Desktop flows\UI or browser automation
 ms.date: 11/20/2025
 ---
@@ -12,17 +11,17 @@ This article helps you resolve an issue where you can't connect to a machine thr
 
 ## Symptoms
 
-When you try to connect to a machine through CyberArk using RDP automation, the connection fails and you receive the following error message:
+When you try to connect to a machine through CyberArk by using RDP automation, the connection fails and you receive the following error message:
 
 > A device attached to the system is not functioning.
 
 :::image type="content" source="media/cyberark-connection-not-supported/rdp-connection-failed.png" alt-text="Screenshot showing the error message when attempting to connect through CyberArk.":::
 
-However, when you connect directly to the machine using RDP without CyberArk, the connection works as expected.
+However, when you connect directly to the machine by using RDP without CyberArk, the connection works as expected.
 
 ## Cause
 
-CyberArk creates a nested remote connection path. Nested remote connections aren't supported in Power Automate for desktop.
+CyberArk creates a nested remote connection path. Power Automate for desktop doesn't support nested remote connections.
 
 ## Solution