Edit review

Author: v-phoebh

support/entra/entra-id/app-integration/error-code-aadsts700003-device-object-not-found.md

@@ -1,43 +1,40 @@
 ---
-title: Error AADSTS700003 - Device object was not found in the tenant '{tenantName}' directory
+title: Error AADSTS700003 - Device Object Was Not Found in the Tenant Directory
 description: Provides a solution to an issue where you experience the AADSTS700003 error when you try to sign in to an Azure application that can be used with Microsoft Entra ID.
 ms.service: entra-id
-ms.date: 02/12/2025
+ms.date: 02/14/2025
 ms.reviewer: jutakata, willfid, bachoang, joaos, modawud, v-weizhu
 ms.custom: sap:Issues Signing In to Applications
 ---
 
-# Error AADSTS700003 - Device object was not found in the tenant '{tenantName}' directory
+# Error AADSTS700003 - Device object was not found in the tenant '\<TenantName\>' directory
 
 This article discusses how to resolve the "AADSTS700003" error that occurs when you try to sign in to an application that's integrated into Microsoft Entra ID.
 
 ## Symptoms
 
 When your try to sign in to an application that's integrated into Microsoft Entra ID, you receive an "AADSTS700003" error with one of the following error messages:
 
-> Device object was not found in the tenant '{tenantName}' directory.
-
-Or
-
-> Your organization has deleted this device.
+- Device object was not found in the tenant '\<TenantName\>' directory.
+- Your organization has deleted this device.
 
 ## Cause
 
-This issues occurs because the device object is deleted on your home tenant. When a device is deleted, the "Delete device" activity type is recorded in [Microsoft Entra audit log](/entra/identity/monitoring-health/concept-audit-logs). In Microsoft Entra ID, there are three ways to register or join user devices:
+This issue occurs because the device object is deleted on your home tenant. When a device is deleted, the "Delete device" activity type is recorded in the [Microsoft Entra audit log](/entra/identity/monitoring-health/concept-audit-logs). In Microsoft Entra ID, there are three ways to register or join user devices:
 
 - Microsoft Entra registered
 - Microsoft Entra joined
 - Microsoft Entra hybrid joined
 
-Device registration or join creates a [device identity](/entra/identity/devices/overview). This device identity is used in scenarios such as [device-based Conditional Access policies](/entra/identity/conditional-access/concept-conditional-access-grant) and [Mobile Device Management with the Microsoft Intune](/mem/endpoint-manager-overview). When you get the AADSTS700003 error, the device object isn't found in the tenant.
+Device registration or join creates a [device identity](/entra/identity/devices/overview). This device identity is used in scenarios such as [device-based Conditional Access policies](/entra/identity/conditional-access/concept-conditional-access-grant) and [Mobile Device Management with Microsoft Intune](/mem/endpoint-manager-overview). When you receive the AADSTS700003 error, the device object isn't found in the tenant.
 
 ## Solution
 
-Engage the home tenant administrators to determine when and why your device object is deleted. Then, take the corresponding action depending on the device registration/join types, as shown in the following table: 
+Engage the home tenant administrators to determine when and why your device object is deleted. Then, take the corresponding action depending on the device registration/join type, as shown in the following table: 
 
 | Device join type | Action |
 |--|--|
-| Microsoft Entra registered | For Windows 10/11 Microsoft Entra registered devices, Go to **Settings** > **Accounts** > **Access Work or School**. Select your work or school account on the screen. Select **Disconnect** to disconnect the device. Then, register the device to Microsoft Entra ID again.<br/><br/>For iOS and Android, you can use the Microsoft Authenticator application **Settings** > **Device Registration** and select **Unregister device**. Then, register the device to Microsoft Entra ID again.<br/><br/>For macOS, you can use the Microsoft Intune Company Portal application to unenroll the device from management and remove any registration. Then, register the device to Microsoft Entra ID again.<br/><br/> For more information, see [Microsoft Entra register FAQ](/entra/identity/devices/faq#how-do-i-remove-a-microsoft-entra-registered-state-for-a-device-locally).|
+| Microsoft Entra registered | For Windows 10/11 Microsoft Entra registered devices, go to **Settings** > **Accounts** > **Access Work or School**. Select your work or school account on the screen. Select **Disconnect** to disconnect the device. Then, register the device to Microsoft Entra ID again.<br/><br/>For iOS and Android, you can use the Microsoft Authenticator application and select **Settings** > **Device Registration** > **Unregister device**. Then, register the device to Microsoft Entra ID again.<br/><br/>For macOS, you can use the Microsoft Intune Company Portal application to unenroll the device from management and remove any registration. Then, register the device to Microsoft Entra ID again.<br/><br/> For more information, see [Microsoft Entra register FAQ](/entra/identity/devices/faq#how-do-i-remove-a-microsoft-entra-registered-state-for-a-device-locally).|
 | Microsoft Entra joined | Open a PowerShell console with the administrative right on the Windows device, and run the `dsregcmd /forcerecovery` command. Select **Sign in** to sign in with your Microsoft Entra ID account. |
 | Microsoft Entra hybrid joined | Open a PowerShell console with the administrative right on the Windows device, and run the `dsregcmd /leave` command. Then, reboot the device and sign in to the device with your domain credential. |