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support/entra/entra-id/app-integration/error-code-aadsts700003-device-object-not-found.md

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title: Error AADSTS700003 - Device object was not found in the tenant '{tenantName}' directory
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description: Provides a solution to an issue where users experience the AADSTS700003 error when they try to sign in to an Azure application that can be used with Microsoft Entra ID.
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description: Provides a solution to an issue where you experience the AADSTS700003 error when you try to sign in to an Azure application that can be used with Microsoft Entra ID.
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ms.service: entra-id
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ms.date: 02/12/2025
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ms.reviewer: jutakata, willfid, bachoang, joaos, modawud, v-weizhu
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# Error AADSTS700003 - Device object was not found in the tenant '{tenantName}' directory
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This article discusses how to resolve the "AADSTS700003" error that occurs when a user tries to sign in to an application that's integrated into Microsoft Entra ID.
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This article discusses how to resolve the "AADSTS700003" error that occurs when you try to sign in to an application that's integrated into Microsoft Entra ID.
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## Symptoms
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When users try to sign in to an application that's integrated into Microsoft Entra ID, they receive an "AADSTS700003" error with one of the following error messages:
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When your try to sign in to an application that's integrated into Microsoft Entra ID, you receive an "AADSTS700003" error with one of the following error messages:
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> Device object was not found in the tenant '{tenantName}' directory.
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## Cause
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This issues occurs because the device object is deleted on the user's home tenant. When a device is deleted, the "Delete device" activity type is recorded in [Microsoft Entra audit log](/entra/identity/monitoring-health/concept-audit-logs). In Microsoft Entra ID, there are three ways to register or join user devices:
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This issues occurs because the device object is deleted on your home tenant. When a device is deleted, the "Delete device" activity type is recorded in [Microsoft Entra audit log](/entra/identity/monitoring-health/concept-audit-logs). In Microsoft Entra ID, there are three ways to register or join user devices:
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- Microsoft Entra registered
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- Microsoft Entra joined
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- Microsoft Entra hybrid joined
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Device registration or join creates a [device identity](/entra/identity/devices/overview). This device identity is used in scenarios such as [device-based Conditional Access policies](/entra/identity/conditional-access/concept-conditional-access-grant) and [Mobile Device Management with the Microsoft Intune](/mem/endpoint-manager-overview). When users get the AADSTS700003 error, the device object isn't found in the tenant.
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Device registration or join creates a [device identity](/entra/identity/devices/overview). This device identity is used in scenarios such as [device-based Conditional Access policies](/entra/identity/conditional-access/concept-conditional-access-grant) and [Mobile Device Management with the Microsoft Intune](/mem/endpoint-manager-overview). When you get the AADSTS700003 error, the device object isn't found in the tenant.
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## Solution
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