minor changes

Author: lucciz01

support/power-platform/dataverse/environment-app-access/error-when-accessing-app-module.md

@@ -2,7 +2,7 @@
 title: Error Code 2147812097 Invalid License When Accessing App Module
 description: Provides a solution to an error that occurs when you try to access an app module in a Microsoft Dynamics 365 business application.
 ms.reviewer: 
-ms.date: 04/02/2021
+ms.date: 04/07/2025
 ms.custom: sap:Microsoft Dataverse\Environment and app access issues
 ---
 # "Error Code 2147812097 Invalid License: This application requires a license" error when accessing an app module
@@ -22,7 +22,13 @@ When you try to access an app module that requires an appropriate license in a D
 
 :::image type="content" source="media/error-when-accessing-app-module/invalid-license.png" alt-text="Screenshot of the Dynamics team member license error.":::
 
-The required license name and the application names are shown in the error details that resemble the following:
+The required license name and the application names are shown in the error details. For example, if a user with a Team Member license attempts to access the [Customer Service Hub application](/dynamics365/customer-service/implement/customer-service-hub-user-guide-basics), they receive the following error message:
+
+> This app requires a license and you don't have the appropriate license to access this app. Please contact your administrator to get the appropriate license assigned, as per details provided.  
+>
+> Technical Details
+>
+> User does not have any license to access this app module uniqueName= Customerservicehub from publisher= dynamics365customerengagement. A license is required with one of the service plans: 'Dynamics 365 for Customer Service: \<GUID>
 
 > User does not have a license to access this app module uniqueName=< unique name> with Id=\<Id> from publisher=\<publisher name>. A license is required with one of the service plans: \<Service Plan name>: \<Service Plan Id>. Please refer to the article \<link to this KB> for more details.
 
@@ -40,8 +46,8 @@ For example, if a user with a Team Member license attempts to access the [Custom
 
 ## Resolution
 
-To solve this issue, contact the administrator and request the appropriate license to be assigned.
-
-## More information
+To solve this issue, contact your administrator and request the appropriate license to be assigned.
 
 For access to custom apps (canvas or model-driven app), you need to be assigned a Dynamics 365 Enterprise or Professional license, and Power Apps per user plan. The environment needs to be given [Power Apps per app plans (also known as app passes)](/power-platform/admin/about-powerapps-perapp).
+
+For more information about the Team Members license and capabilities included with the license, see [Dynamics 365 Team Members license](https://learn.microsoft.com/en-us/dynamics365/get-started/team-members-license).