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Copy file name to clipboardExpand all lines: support/power-platform/dataverse/email-exchange-synchronization/mailbox-fails-tested-enabled.md
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title: Mailbox fails to be tested and enabled
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description: This article provides a resolution for the problem that occurs when a Dynamics 365 mailbox is configured to use Server-Side Synchronization with Gmail.
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ms.reviewer:
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ms.topic: troubleshooting
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ms.date: 11/19/2024
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ms.date: 12/11/2024
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ms.custom: sap:Email and Exchange Synchronization
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# Troubleshooting Server-Side Synchronization with Gmail
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