Merge pull request #10614 from MicrosoftDocs/main

One new known issue that applies to MTRW and MTRA

Author: learn-build-service-prod[bot]

Teams/teams-rooms-and-devices/teams-rooms-known-issues-android.md

@@ -23,7 +23,7 @@ appliesto:
   - Microsoft Teams
 search.appverid: 
   - MET150
-ms.date: 01/07/2026
+ms.date: 01/27/2026
 ---
 # Known issues with Teams on Android devices
 
@@ -36,6 +36,7 @@ ms.date: 01/07/2026
 |Unable to join E2EE meeting using Teams Rooms on Android device.|You're not able use a Teams Rooms on Android device that is paired with a console to join a Teams meeting that is set up with end-to-end encryption (E2EE).|No workaround is available at this time.|
 |Mute/unmute controls don't work.|On Cisco's Teams Rooms on Android devices, the Mute and Unmute functionality doesn't work reliably during a Teams meeting. This issue occurs after you install the 1449/1.0.96.2025328903 version of the Teams Rooms on Android app.|Upgrade to the 1449/1.0.96.2025341701 version of the Teams Rooms app to resolve the issue.|
 |Unable to download software updates on Teams Rooms on Android devices.| Your device is running one of the following versions of the Teams Rooms on Android app and you're unable to install software updates on the device:<br/><ul><li>1449/1.0.96.2025328903</li><li>1449/1.0.96.2025325609</li></ul><br/>This issue occurs because the available space on the device is not enough to download software updates to install.|Use the Microsoft Teams admin center to sign out of the device and then sign in again. This action will clear enough space on the device to download software updates.|
+|Screen shared from laptop looks blurry on Teams Rooms display.|When you start a full screen share from a laptop that has its resolution set to 1920x1200, the display connected to a Teams Room on Windows device is blurry.|To work around the issue, set the display resolution on the laptop to 1920x1080.|
 
 ## Issues affecting multiple devices
 

Teams/teams-rooms-and-devices/teams-rooms-known-issues-windows.md

@@ -22,7 +22,7 @@ appliesto:
   - Microsoft Teams
 search.appverid: 
   - MET150
-ms.date: 01/26/2026
+ms.date: 01/27/2026
 ---
 # Known issues with Teams Rooms on Windows
 
@@ -44,6 +44,7 @@ ms.date: 01/26/2026
 |USB devices fail intermittently on Teams Rooms devices.|On Teams Rooms on Windows devices that use Intel PCH 500, 600, or 700 systems, you hear occasional glitches or unexpected clicking or popping noises in an audio stream. You might also see glitches in a video stream momentarily, and occasionally a USB audio or video device might stop working.<br/><br/>These issues occur if your device experiences USB split transaction issues.|Switch to Admin mode on your Teams Rooms on Windows device and perform step 3 listed in the Resolution section of [USB-connected audio or video devices malfunction when connected to specific Intel-based devices](/troubleshoot/windows-client/setup-upgrade-and-drivers/usb-audio-video-devices-malfunction?source=docs#resolution). If the script that you run determines that your device is impacted, perform step 4 to add the registry entry as described.|
 |Multiple issues when identical USB cameras are connected to Teams Rooms.|When you use multiple connected USB cameras of the same make and model with Teams Rooms on Windows, you might experience the following issues:<br/><ul><li>Inability to reliably select or control a specific physical camera.</li><li>Unexpected changes in camera selection, framing behavior, and source switching. </li><li>Change to the active camera setting after it is disconnected and reconnected, or after the Teams Rooms app or the meeting restart.</li><li>Intelligent or enhanced framing experiences target the wrong camera.</li></ul>|No workaround is available at this time.|
 |Teams Rooms device loses internet connectivity after installing a feature update for Windows| A Teams Rooms device that is connected to a network, which requires a proxy can't connect to the internet after installing a feature update for Windows, including an upgrade to Windows 11.<br/><br/>This issue occurs if the proxy setting for internet access on the affected device is configured for the LocalSystem instead of a system-wide proxy. The Windows feature update deletes the LocalSystem settings. This behavior is by design.|If your device has proxy settings set for the LocalSystem user, transfer those settings to the [system-wide proxy settings](/windows/client-management/mdm/networkproxy-csp) that are set and maintained through Mobile Device Management (MDM). Alternatively, you can use the [Set-WinInetProxy](https://www.powershellgallery.com/packages/WinInetProxy/0.1.0) PowerShell cmdlet to configure the system-wide proxy settings.</br></br>When you use system-wide proxy settings, they won't be affected when you install Windows feature updates on the device in future.|
+|Screen shared from laptop looks blurry on Teams Rooms display.|When you start a full screen share from a laptop that has its resolution set to 1920x1200, the display connected to a Teams Room on Windows device is blurry.|To work around the issue, set the display resolution on the laptop to 1920x1080.|
 
 ## Hardware issues
 

support/entra/entra-id/mfa/request-not-processed-reset-pwd.md

@@ -7,6 +7,8 @@ ms.custom: sap:Passwords
 ---
 # Error when you reset your password in Azure, Office 365, or Intune: Your request could not be processed
 
+## Summary
+
 This article describes a problem in which you receive a "Your request could not be processed" message when you reset your password in Microsoft Azure, Office 365, or Microsoft Intune. To resolve this problem, work with your administrator to update your telephone number(s).
 
 _Original product version:_   Microsoft Entra ID, Microsoft Intune, Cloud Services (Web roles/Worker roles)  

support/entra/entra-id/mfa/unable-sync-system-discovery-mailbox.md

@@ -8,6 +8,8 @@ ms.custom: sap:AD FS (Active Directory Federation Services)
 ---
 # Can't sync SystemMailbox or DiscoveryMailboxSearch accounts using Azure Active Directory Sync tool
 
+## Summary
+
 This article provides information about resolve a problem in which you receive errors when trying to use the Azure Active Directory Sync tool to synchronize the SystemMailbox and DiscoverySearchMailbox user accounts.
 
 _Original product version:_   Cloud Services (Web roles/Worker roles), Microsoft Entra ID, Microsoft Intune, Azure Backup, Office 365 Identity Management  

support/entra/entra-id/mfa/unknown-error-occurred-sign-in-assistant.md

@@ -8,6 +8,10 @@ ms.custom: sap:Microsoft Entra Connect Sync
 ---
 # Error when you run the Azure Active Directory Sync Tool Configuration Wizard: An unknown error occurred with the Microsoft Online Services Sign-in Assistant
 
+## Summary
+
+This article helps you resolve the "An unknown error occurred with the Microsoft Online Services Sign-in Assistant" error after you run the Azure Active Directory Sync Tool Configuration Wizard.
+
 _Original product version:_   Cloud Services (Web roles/Worker roles), Microsoft Entra ID, Microsoft Intune, Azure Backup, Office 365 Identity Management  
 _Original KB number:_   2502710
 

support/entra/entra-id/user-prov-sync/aad-management-agent-hangs-during-import.md

@@ -10,6 +10,8 @@ ms.custom: sap:Microsoft Entra Connect Sync
 ---
 # Microsoft Entra Management Agent hangs during Full Import or Delta Import with error: System.Collections.Generic.KeyNotFoundException
 
+## Summary
+
 This article provides a resolution to an issue in which the Microsoft Entra Management Agent stops responding with error System.Collections.Generic.KeyNotFoundException.
 
 _Original product version:_   Active Directory  

support/entra/entra-id/user-prov-sync/aad-sync-services-config-wizard-error.md

@@ -8,6 +8,10 @@ ms.custom: sap:Microsoft Entra Connect Sync
 ---
 # Error: 80070005 when you run the Azure Active Directory Sync Services config wizard
 
+## Summary
+
+This article provides guidance on resolving error 80070005 when you run the Azure Active Directory Sync Services configuration wizard.
+
 _Original product version:_   Microsoft Entra ID, Microsoft Intune, Azure Backup, Office 365 Identity Management  
 _Original KB number:_   2988408
 

support/entra/entra-id/user-prov-sync/admin-credentials-supplied-not-valid.md

@@ -8,6 +8,10 @@ ms.custom: sap:Microsoft Entra Connect Sync
 ---
 # Error when you try to run the Azure Active Directory Sync Tool Configuration wizard: The Enterprise Administrator credentials that you supplied are not valid
 
+## Summary
+
+This article helps you resolve the "The Enterprise Administrator credentials that you supplied are not valid. Supply valid credentials and try again." message you encoutner after you run the Microsoft Azure Active Directory Sync Tool Configuration Wizard.
+
 _Original product version:_   Cloud Services (Web roles/Worker roles), Microsoft Entra ID, Microsoft Intune, Azure Backup, Office 365 Identity Management  
 _Original KB number:_   2386471
 

support/entra/entra-id/user-prov-sync/cannot-enable-device-writeback.md

@@ -11,6 +11,10 @@ ms.custom: sap:Microsoft Entra Connect Sync
 _Original product version:_   Cloud Services (Web roles/Worker roles), Microsoft Entra ID, Office 365 Identity Management, Microsoft Intune  
 _Original KB number:_   3085068
 
+## Summary
+
+This article provides guidance on resolving an issue in which you can't enable the **Device writeback** option in Microsoft Entra Connect.
+
 ## Symptoms
 
 When you run the Microsoft Entra Connect configuration wizard, you can't enable the **Device writeback**  option on the **Customize synchronization options** page.

support/entra/entra-id/user-prov-sync/cannot-manage-objects.md

@@ -8,6 +8,8 @@ ms.custom: sap:Microsoft Entra Connect Sync, no-azure-ad-ps-ref
 ---
 # Can't manage or remove objects that were synchronized through the Azure Active Directory Sync tool
 
+## Summary
+
 This article describes an issue that you can't manage or remove objects that were created through directory synchronization from Microsoft Entra ID. It provides two resolutions for this issue according to different reasons.
 
 _Original product version:_   Cloud Services (Web roles/Worker roles), Microsoft Entra ID, Microsoft Intune, Azure Backup, Office 365 Identity Management