Merge pull request #10613 from MicrosoftDocs/Meera-SupportArticles-Working

One new known issue that applies to MTRW and MTRA

Author: Cloud-Writer

Teams/teams-rooms-and-devices/teams-rooms-known-issues-android.md

@@ -23,7 +23,7 @@ appliesto:
   - Microsoft Teams
 search.appverid: 
   - MET150
-ms.date: 01/07/2026
+ms.date: 01/27/2026
 ---
 # Known issues with Teams on Android devices
 
@@ -36,6 +36,7 @@ ms.date: 01/07/2026
 |Unable to join E2EE meeting using Teams Rooms on Android device.|You're not able use a Teams Rooms on Android device that is paired with a console to join a Teams meeting that is set up with end-to-end encryption (E2EE).|No workaround is available at this time.|
 |Mute/unmute controls don't work.|On Cisco's Teams Rooms on Android devices, the Mute and Unmute functionality doesn't work reliably during a Teams meeting. This issue occurs after you install the 1449/1.0.96.2025328903 version of the Teams Rooms on Android app.|Upgrade to the 1449/1.0.96.2025341701 version of the Teams Rooms app to resolve the issue.|
 |Unable to download software updates on Teams Rooms on Android devices.| Your device is running one of the following versions of the Teams Rooms on Android app and you're unable to install software updates on the device:<br/><ul><li>1449/1.0.96.2025328903</li><li>1449/1.0.96.2025325609</li></ul><br/>This issue occurs because the available space on the device is not enough to download software updates to install.|Use the Microsoft Teams admin center to sign out of the device and then sign in again. This action will clear enough space on the device to download software updates.|
+|Screen shared from laptop looks blurry on Teams Rooms display.|When you start a full screen share from a laptop that has its resolution set to 1920x1200, the display connected to a Teams Room on Windows device is blurry.|To work around the issue, set the display resolution on the laptop to 1920x1080.|
 
 ## Issues affecting multiple devices
 

Teams/teams-rooms-and-devices/teams-rooms-known-issues-windows.md

@@ -22,7 +22,7 @@ appliesto:
   - Microsoft Teams
 search.appverid: 
   - MET150
-ms.date: 01/26/2026
+ms.date: 01/27/2026
 ---
 # Known issues with Teams Rooms on Windows
 
@@ -44,6 +44,7 @@ ms.date: 01/26/2026
 |USB devices fail intermittently on Teams Rooms devices.|On Teams Rooms on Windows devices that use Intel PCH 500, 600, or 700 systems, you hear occasional glitches or unexpected clicking or popping noises in an audio stream. You might also see glitches in a video stream momentarily, and occasionally a USB audio or video device might stop working.<br/><br/>These issues occur if your device experiences USB split transaction issues.|Switch to Admin mode on your Teams Rooms on Windows device and perform step 3 listed in the Resolution section of [USB-connected audio or video devices malfunction when connected to specific Intel-based devices](/troubleshoot/windows-client/setup-upgrade-and-drivers/usb-audio-video-devices-malfunction?source=docs#resolution). If the script that you run determines that your device is impacted, perform step 4 to add the registry entry as described.|
 |Multiple issues when identical USB cameras are connected to Teams Rooms.|When you use multiple connected USB cameras of the same make and model with Teams Rooms on Windows, you might experience the following issues:<br/><ul><li>Inability to reliably select or control a specific physical camera.</li><li>Unexpected changes in camera selection, framing behavior, and source switching. </li><li>Change to the active camera setting after it is disconnected and reconnected, or after the Teams Rooms app or the meeting restart.</li><li>Intelligent or enhanced framing experiences target the wrong camera.</li></ul>|No workaround is available at this time.|
 |Teams Rooms device loses internet connectivity after installing a feature update for Windows| A Teams Rooms device that is connected to a network, which requires a proxy can't connect to the internet after installing a feature update for Windows, including an upgrade to Windows 11.<br/><br/>This issue occurs if the proxy setting for internet access on the affected device is configured for the LocalSystem instead of a system-wide proxy. The Windows feature update deletes the LocalSystem settings. This behavior is by design.|If your device has proxy settings set for the LocalSystem user, transfer those settings to the [system-wide proxy settings](/windows/client-management/mdm/networkproxy-csp) that are set and maintained through Mobile Device Management (MDM). Alternatively, you can use the [Set-WinInetProxy](https://www.powershellgallery.com/packages/WinInetProxy/0.1.0) PowerShell cmdlet to configure the system-wide proxy settings.</br></br>When you use system-wide proxy settings, they won't be affected when you install Windows feature updates on the device in future.|
+|Screen shared from laptop looks blurry on Teams Rooms display.|When you start a full screen share from a laptop that has its resolution set to 1920x1200, the display connected to a Teams Room on Windows device is blurry.|To work around the issue, set the display resolution on the laptop to 1920x1080.|
 
 ## Hardware issues