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Copy file name to clipboardExpand all lines: support/windows-server/virtualization/hyper-v-start-state-access-failures-clustered-standalone.md
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@@ -38,8 +38,8 @@ This article provides a detailed troubleshooting guide to help you resolve issue
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-[Event ID 1069](#event-id-1069-cluster-vm-failed-to-startcant-bring-a-resource-online)
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-[Event ID 1205](#event-id-1205-cant-bring-a-resource-online)
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-[Event ID 1135, Event ID 1795, Event ID 5257, and virtual machines are paused](#event-id-1135-event-id-1795-event-id-5257-and-virtual-machines-are-paused)
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- Event ID 1135. At a general level, Event ID 1135 indicates that one or more cluster nodes were removed from the active failover cluster membership. For more information about troubleshooting this issue, see [Troubleshoot cluster issue with Event ID 1135](../high-availability/troubleshoot-cluster-event-id-1135).
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- Event ID 5120. At a general level, Event ID 5120 indicates an issue that involves the cluster shared volume (CSV). For more information about troubleshooting this issue, see [Event ID 5120 Cluster Shared Volume troubleshooting guidance](/high-availability/event-id-5120-cluster-shared-volume-troubleshooting-guidance).
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- Event ID 1135. At a general level, Event ID 1135 indicates that one or more cluster nodes were removed from the active failover cluster membership. For more information about troubleshooting this issue, see [Troubleshoot cluster issue with Event ID 1135](../high-availability/troubleshoot-cluster-event-id-1135.md).
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- Event ID 5120. At a general level, Event ID 5120 indicates an issue that involves the cluster shared volume (CSV). For more information about troubleshooting this issue, see [Event ID 5120 Cluster Shared Volume troubleshooting guidance](/high-availability/event-id-5120-cluster-shared-volume-troubleshooting-guidance.md).
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1. Note any recent changes or incidents that affected your infrastructure. Such changes include system or driver updates, or interruptions in power or network connectivity.
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1. Note any unusual system activity, such as the following behavior:
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- BitLocker-locked disks might prevent VMs from starting after updates or restarts. BitLocker also might block access to virtual machine files, preventing VMs from starting or responding.
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1. Review the permissions of the Hyper-V service account. This account must have full control over VM files and folders.
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1. Review [Recommended antivirus exclusions for Hyper-V hosts](antivirus-exclusions-for-hyper-v-hosts), and make sure that the correct exclusions are in place.
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1. Review [Recommended antivirus exclusions for Hyper-V hosts](antivirus-exclusions-for-hyper-v-hosts.md), and make sure that the correct exclusions are in place.
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1. Use [fltmc](/windows-hardware/drivers/ifs/development-and-testing-tools#fltmcexe-command) to identify and unload problematic filter drivers. Open a Windows Command Prompt window, and then run the following command:
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```console
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If this command doesn't fix your disk issues, see the following articles for more information:
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-[Data corruption and disk errors troubleshooting guidance](../backup-and-storage/troubleshoot-data-corruption-and-disk-errors)
1. In the volume that hosts your VM files, review the contents of the VM folder. Make sure that the appropriate VM files (.vmcx (configuration), .vmrs (run-time state), .vhdx (disk), and .avhdx (differencing disk)) exist.
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Test-Cluster
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```
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If the cluster is not functioning correctly, see [High Availability troubleshooting documentation for Windows Server](../high-availability/high-availability-overview).
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If the cluster is not functioning correctly, see [High Availability troubleshooting documentation for Windows Server](../high-availability/high-availability-overview.md).
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### Step 6: Remove VM saved states or checkpoints
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This event indicates that one or more resources might be in a failed state. For more information about troubleshooting this issue, see the following articles:
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-[Can't bring a clustered resource online troubleshooting guidance](../high-availability/troubleshoot-cannot-bring-resource-online-guidance)
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-[Can't bring a clustered resource online troubleshooting guidance](../high-availability/troubleshoot-cannot-bring-resource-online-guidance.md)
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-[Considerations for Backing Up Virtual Machines on CSV with the System VSS Provider](/previous-versions/system-center/data-protection-manager-2010/ff634192(v=technet.10))
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### Event ID 1135, Event ID 1795, Event ID 5257, and virtual machines are paused
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## References
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-[Data corruption and disk errors troubleshooting guidance](../backup-and-storage/troubleshoot-data-corruption-and-disk-errors)
-[Can't bring a clustered resource online troubleshooting guidance](../high-availability/troubleshoot-cannot-bring-resource-online-guidance.md)
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-[Troubleshoot cluster issue with Event ID 1135](../high-availability/troubleshoot-cluster-event-id-1135.md)
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-[Event ID 5120 Cluster Shared Volume troubleshooting guidance](/high-availability/event-id-5120-cluster-shared-volume-troubleshooting-guidance.md)
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-[Recommended antivirus exclusions for Hyper-V hosts](antivirus-exclusions-for-hyper-v-hosts.md)
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-[High Availability troubleshooting documentation for Windows Server](../high-availability/high-availability-overview.md)
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-[Considerations for Backing Up Virtual Machines on CSV with the System VSS Provider](/previous-versions/system-center/data-protection-manager-2010/ff634192(v=technet.10))
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