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support/windows-server/toc.yml

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- name: Can't change the ConfigStoreRootPath value of a Hyper-V cluster
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href: ./virtualization/cannot-change-configstorerootpath-value-hyperv-cluster.md
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- name: Unresponsive VMs after cluster failover failure
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href: ./virtualization/unresponsive-vms-after-cluster-failover-failure.md
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- name: Users can't connect to virtual server after failover
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href: ./virtualization/mac-address-changes-for-virtual-server.md
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- name: Windows updates don't install on VM cluster hosts
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href: ./virtualization/vm-dda-luns-disappear-after-mpio-config.md
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- name: Virtual machine creation
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items:
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- name: "Troubleshooting guidance: Creating Hyper-V virtual machines"
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href: ./virtualization/troubleshoot-hyper-v-virtual-machine-creation.md
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- name: Error when you manage a VHD file
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href: ./virtualization/fail-to-manage-vhd-file.md
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- name: Microsoft server software and supported virtualization environments
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href: ./virtualization/get-vmnetworkadapter-doesnt-report-ip-addresses.md
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- name: Hyper-V environments experience frequent power-offs and rapid disk space consumption
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href: ./virtualization/hyper-v-power-off-rapid-disk-space-consumption.md
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- name: Troubleshoot Hyper-V virtual machine start, state, and access failures
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- name: Troubleshoot inaccessible or unresponsive Hyper-V VMs in clustered or standalone environments
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href: ./virtualization/hyper-v-start-state-access-failures-clustered-standalone.md
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- name: Virtual Machines enter the paused state
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href: ./virtualization/virtual-machines-enter-paused-state-low-disk-free.md

support/windows-server/virtualization/hyper-v-start-state-access-failures-clustered-standalone.md

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---
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title: Troubleshoot Inaccessible or Unresponsive Virtual Machines in Clustered or Standalone Environments
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title: Troubleshoot Inaccessible or Unresponsive Hyper-V Virtual Machines in Clustered or Standalone Environments
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description: Helps you resolve issues related to Hyper-V virtual machines (VMs) that fail to start, become stuck in transitional states (such as starting, stopping, saved, or paused), or become inaccessible in both clustered and standalone environments.
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ms.date: 12/27/2025
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manager: dcscontentpm
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audience: itpro
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ms.topic: troubleshooting
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ms.reviewer: kaushika, simonw, v-tappelgate
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ms.reviewer: kaushika, simonw, jeffhugh, v-tappelgate
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ms.custom:
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- sap:virtualization and hyper-v\virtual machine state
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- pcy:WinComm Storage High Avail
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keywords: Get-VMNetworkAdapter
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ai-usage: ai-assisted
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appliesto:
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- <a href=https://learn.microsoft.com/windows/release-health/windows-server-release-info target=_blank>Supported versions of Windows Server</a>
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# Troubleshoot inaccessible or unresponsive virtual machines in clustered or standalone environments
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# Troubleshoot inaccessible or unresponsive Hyper-V virtual machines in clustered or standalone environments
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This article provides a detailed troubleshooting guide to help you resolve issues related to Hyper-V virtual machines (VMs) that fail to start, become stuck in transitional states (such as starting, stopping, saved, or paused), or become inaccessible in both clustered and standalone environments. Many of these issues produce similar symptoms even if they have different causes. For example, the same issue that causes a running VM to get "stuck" might prevent an offline VM from starting. Further, the symptoms might appear at different levels of your infrastructure, such as Hyper-V Manager or Failover Cluster Manager.
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