edit copilot content

Author: v-albemi

support/azure/partner-solutions/dynatrace/metrics-checkbox-disabled.md

@@ -1,72 +1,44 @@
 ---
-title: Metrics checkbox disabled when enabling metrics collection for Dynatrace
-description: "Resolve the issue where the metrics collection checkbox is disabled because the user lacks Owner permissions on the subscription."
-author: v-albemi
-ms.author: v-albemi
-ms.service: Dynatrace integration
+title: Metrics Collection Checkbox for Dynatrace Is Disabled  
+description: Resolve the issue in which the metrics collection checkbox is disabled because the user lacks Owner permissions on the subscription.
+author: 
+ms.author: jarrettr
+ms.service: partner-services
 ms.topic: troubleshooting-problem-resolution
 ms.date: 09/22/2025
+ai-usage: ai-assisted
 
-customer intent: As a {role}, I want {what} so that {why}.
+# customer intent: As an Azure administrator or user, I want to enable the Metrics checkbox so that I can enable metrics collection for Dynatrace.
 
 ---
 
-# Metrics checkbox disabled when enabling metrics collection
+# Metrics collection checkbox is disabled 
 
-This article helps you resolve the specific problem where the metrics collection checkbox is disabled (greyed out) in the Dynatrace integration because the signed-in account doesn't have Owner permissions on the Azure subscription.
-
-Use this article when you cannot enable metrics collection in the Dynatrace integration and the UI control is disabled.
+This article helps you resolve the problem in which the **Enable metrics collection** checkbox is unavailable in your Dynatrace integration because the signed-in account doesn't have Owner permissions on the Azure subscription.
 
 ## Prerequisites
 
-- Access to the Azure portal and the subscription that contains the resources.
-- The account name or principal ID of the user attempting the operation.
-- Permissions to request role changes from a subscription Owner or to assign roles if you have the appropriate rights.
+- Access to the Azure portal and the subscription that contains the resource.
 
 ## Symptoms
 
-- The metrics collection checkbox is disabled (greyed out) in the Dynatrace integration UI.
+- The **Enable metrics collection** checkbox is unavailable (dimmed) in the Dynatrace integration UI.
 - Attempting to enable metrics collection results in an error or no action.
 
 ## Cause
 
-Enabling metrics collection requires Owner permissions at the subscription scope. Users with Contributor or Reader roles cannot enable metrics collection from the integration UI; the checkbox remains disabled.
-
-## Solution 1: Verify your role and request Owner permission
-
-1. In the Azure portal, open the subscription that contains the resources.
-2. Select Access control (IAM) from the left pane.
-3. Select View my access to see your effective role at the subscription scope.
-4. If you are not Owner, contact the subscription Owner or administrator and request Owner permissions, or ask them to enable metrics collection for you.
-5. After the Owner assigns the role, wait 5–15 minutes for RBAC propagation and then retry enabling metrics collection in the Dynatrace integration.
-
-## Solution 2: Verify role using CLI or PowerShell
-
-- Azure CLI example (shows role assignments for the signed-in principal at subscription scope):
-
-  az role assignment list --assignee {principal-id} --scope "/subscriptions/{subscription-id}" --output table
-
-- PowerShell example (Az module):
-
-  Get-AzRoleAssignment -ObjectId {principal-id} -Scope "/subscriptions/{subscription-id}"
-
-If the assignment is missing or you have a Contributor role, request the Owner role or have an existing Owner perform the action.
-
-## Determine the cause if you have Owner permissions
-
-If you already have Owner permissions and the checkbox is still disabled, check the following:
-
-- Sign-in context: confirm you're signed in with the correct account; sign out and sign in again.
-- Portal caching: try an incognito/private browser session or clear the browser cache.
-- Extension or integration scope: verify the integration is targeting the correct subscription and that any required resource provider registrations exist.
+Enabling metrics collection requires Owner permissions at the subscription scope. Users with Contributor or Reader roles can't enable metrics collection from the integration UI. The checkbox is unavaible (dimmed).
 
-## Verify
+## Solution: Request Owner permission
 
-- After Owner role is assigned and RBAC propagates, the metrics collection checkbox should become enabled.
-- Enable the checkbox and confirm metrics appear in Dynatrace for the selected resources within expected ingestion time.
+1. In the Azure portal, go to the subscription that contains the resource.
+2. Select **Access control (IAM)** in the left pane.
+3. Select **View my access** to see your current role at the subscription scope.
+4. If don't have Owner permissions, contact the subscription Owner or administrator and request Owner permissions, or ask them to enable metrics collection for you.
+5. After the Owner assigns the role, wait 5–15 minutes for RBAC propagation, and then retry enabling metrics collection in the Dynatrace integration.
 
 ## Related content
 
-- [Azure role-based access control (RBAC)](https://learn.microsoft.com/azure/role-based-access-control/)
-- [Assign Azure roles using the Azure CLI](https://learn.microsoft.com/azure/role-based-access-control/role-assignments-cli)
-- [Configure metrics and logs](https://learn.microsoft.com/azure/monitoring/monitoring-configure-metrics-logs)
+- [Azure role-based access control (RBAC)](/azure/role-based-access-control/)
+- [Assign Azure roles using the Azure CLI](/azure/role-based-access-control/role-assignments-cli)
+