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Direct Play hangs forever while Transcoded stream works #5

Description

@xtibrox

Environment

  • Plexio maintained fork (latest)
  • Stremio Desktop (Windows)
  • Nvidia Shield TV Pro (same behavior)
  • Shared Plex server
  • Direct Play enabled
  • Transcoded stream enabled

Problem

Plexio connects successfully.

I can browse all Plex libraries and open movies/episodes.

When I select the Direct Play stream, Stremio stays on the loading/poster screen forever and playback never starts.

When I select the Transcoded stream, playback starts immediately and works perfectly.

Diagnostics

Using "Copy Stream Link" on the Direct Play stream returns a URL similar to:

https://<server>.plex.direct:17600/library/parts/.../file.mp4?X-Plex-Token=...

Opening that URL directly in a browser returns:

503 Service Unavailable

The exact same media Direct Plays correctly in the official Plex client.

Question

Is this a known issue with Direct Play on shared Plex servers?

Is Plexio expected to request /library/parts/.../file.mp4 directly, or could something else be causing the 503 response?

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