Video decoder not found

[spirosperos]

I am trying to run the recv_cv.py example on Ubuntu 20.04 and I keep getting a frame which displays the error "Video decoder not found please visit ndi.tv/formats for help and information." Do you have an idea on how to solve this? Thank you.

[labi83]

Do you have any solution for this issue?

[spirosperos]

A workaround for me was to use Docker

[buresu]

Sorry for the late response.
Could you tell us what device or software is sending the NDI stream? This will help us investigate the issue further.