|
| 1 | +{ |
| 2 | + "_metadata": { |
| 3 | + "version": "1.0", |
| 4 | + "description": "LA-specific housing pathway endpoint data for the Street Support Network Virtual Assistant. Contains hardcoded local organisations for housing-related pathways. This file is the authoritative source — do not duplicate in TypeScript files.", |
| 5 | + "governed_by": "Housing Pathway Endpoints Contract v1.0", |
| 6 | + "verified": "February 2026 — council websites, org websites, enrichment pipeline data", |
| 7 | + "authority": "Managing Director", |
| 8 | + "change_control": "Operational changes (contact detail updates): MD authority, documented in CHANGELOG.md. Changes affecting routing logic: governance review required.", |
| 9 | + "notes": { |
| 10 | + "national_hardcoded": "National orgs (Shelter, Project 17, Migrant Help, AKT, Stonewall Housing, ManKind Initiative, Galop, National DV Helpline) are hardcoded in the VA codebase and do NOT appear in this file.", |
| 11 | + "migrant_advice_portal": "Migrant Advice Portal (migrantadvice.org/interact) is a self-service signposting tool, not a referral service. Shown for all LAs on NRPF pathway as a supplement to local orgs.", |
| 12 | + "dynamic_layer": "DV specialists and LGBTQ+ specialists from the SSN catalogue (AUTO_VERIFY enrichment data) are surfaced separately via service matching. This file covers hardcoded local orgs only." |
| 13 | + } |
| 14 | + }, |
| 15 | + "birmingham": { |
| 16 | + "name": "Birmingham", |
| 17 | + "housingOptions": { |
| 18 | + "name": "Birmingham City Council Housing Options", |
| 19 | + "phone": "0121 303 7410", |
| 20 | + "phoneOOH": "0121 303 2296", |
| 21 | + "phoneOOHNote": "18+ only. Under 18: 0121 675 4806", |
| 22 | + "website": "https://www.birmingham.gov.uk/info/20169/homelessness" |
| 23 | + }, |
| 24 | + "childrenServices": { |
| 25 | + "name": "Birmingham Children's Trust", |
| 26 | + "phone": "0121 303 1888", |
| 27 | + "phoneOOH": "0121 675 4806", |
| 28 | + "website": "https://www.birminghamchildrenstrust.co.uk" |
| 29 | + }, |
| 30 | + "navigatorOrgs": [ |
| 31 | + { |
| 32 | + "name": "SIFA Fireside", |
| 33 | + "description": "Drop-in housing advice and support for single adults experiencing homelessness. Broad knowledge of local housing pathways.", |
| 34 | + "ageMin": 18, |
| 35 | + "ageMax": null, |
| 36 | + "phone": "0121 766 1700", |
| 37 | + "website": "https://www.sifafireside.co.uk", |
| 38 | + "isDropIn": true |
| 39 | + }, |
| 40 | + { |
| 41 | + "name": "St Basil's Birmingham", |
| 42 | + "description": "Specialist housing support for young people. Help to find and keep a home.", |
| 43 | + "ageMin": 16, |
| 44 | + "ageMax": 25, |
| 45 | + "phone": "0300 303 0099", |
| 46 | + "website": "https://www.stbasils.org.uk", |
| 47 | + "isDropIn": true |
| 48 | + } |
| 49 | + ], |
| 50 | + "dvOrgs": { |
| 51 | + "womensAid": { |
| 52 | + "name": "Birmingham and Solihull Women's Aid", |
| 53 | + "phone": "0808 800 0028", |
| 54 | + "hours": "Mon-Fri 9:30am-5pm", |
| 55 | + "oohNote": "National DV Helpline (0808 2000 247) covers out of hours", |
| 56 | + "website": "https://bswaid.org" |
| 57 | + } |
| 58 | + }, |
| 59 | + "immigrationOrgs": [ |
| 60 | + { |
| 61 | + "name": "Refugee and Migrant Centre (RMC)", |
| 62 | + "description": "Advice and support on immigration, housing and related matters.", |
| 63 | + "phone": "01902 572 680", |
| 64 | + "website": "https://www.rmc-uk.org" |
| 65 | + }, |
| 66 | + { |
| 67 | + "name": "Brushstrokes Community Project", |
| 68 | + "description": "Support for migrants and refugees including housing and immigration advice. Based in Smethwick, serving Birmingham and Sandwell.", |
| 69 | + "phone": "0121 565 2234", |
| 70 | + "hours": "Mon-Fri 9am-3pm", |
| 71 | + |
| 72 | + "website": "https://www.brushstrokessandwell.org.uk" |
| 73 | + } |
| 74 | + ] |
| 75 | + }, |
| 76 | + "coventry": { |
| 77 | + "name": "Coventry", |
| 78 | + "housingOptions": { |
| 79 | + "name": "Coventry City Council Housing Options", |
| 80 | + "phone": "024 7683 4025", |
| 81 | + "phoneHours": "Mon-Fri 9am-3:30pm", |
| 82 | + "phoneOOH": "024 7683 2222", |
| 83 | + "website": "https://www.coventry.gov.uk/housing-options" |
| 84 | + }, |
| 85 | + "childrenServices": { |
| 86 | + "name": "Coventry Children's Services", |
| 87 | + "phone": "024 7678 8555", |
| 88 | + "phoneOOH": "024 7683 2222", |
| 89 | + "website": "https://www.coventry.gov.uk/childrens-services" |
| 90 | + }, |
| 91 | + "navigatorOrgs": [ |
| 92 | + { |
| 93 | + "name": "P3 Coventry", |
| 94 | + "_canonicalNote": "Phone verified from p3charity.org (primary source) and Google Maps. Navigator org numbers are sourced from organisations directly — la-contacts.json covers council services only.", |
| 95 | + "description": "Housing support for individuals and families experiencing or at risk of homelessness.", |
| 96 | + "ageMin": 25, |
| 97 | + "ageMax": null, |
| 98 | + "phone": "0808 196 2660", |
| 99 | + "website": "https://p3charity.org", |
| 100 | + "isDropIn": true |
| 101 | + }, |
| 102 | + { |
| 103 | + "name": "St Basil's Coventry Youth Hub", |
| 104 | + "description": "Specialist housing support for young people. Help to find and keep a home.", |
| 105 | + "ageMin": 16, |
| 106 | + "ageMax": 24, |
| 107 | + "phone": "0121 269 1940", |
| 108 | + "website": "https://www.stbasils.org.uk", |
| 109 | + "isDropIn": true |
| 110 | + } |
| 111 | + ], |
| 112 | + "dvOrgs": { |
| 113 | + "womensAid": { |
| 114 | + "name": "Coventry Haven Women's Aid", |
| 115 | + "phone": "0800 111 4998", |
| 116 | + "hours": "Mon-Fri 8:30am-5:30pm, Sat-Sun 10am-1pm", |
| 117 | + "website": "https://www.coventryhaven.co.uk" |
| 118 | + }, |
| 119 | + "allGenders": { |
| 120 | + "name": "Valley House", |
| 121 | + "description": "Domestic abuse accommodation and support. Open to all genders.", |
| 122 | + "phone": "0800 328 9084", |
| 123 | + "hours": "24/7", |
| 124 | + "website": "https://valleyhouse.org.uk" |
| 125 | + } |
| 126 | + }, |
| 127 | + "immigrationOrgs": [ |
| 128 | + { |
| 129 | + "name": "Coventry Refugee and Migrant Centre", |
| 130 | + "description": "Advice and support for refugees and migrants including housing and immigration matters.", |
| 131 | + "phone": "024 7622 7254", |
| 132 | + "website": "https://covrefugee.org" |
| 133 | + } |
| 134 | + ] |
| 135 | + }, |
| 136 | + "dudley": { |
| 137 | + "name": "Dudley", |
| 138 | + "housingOptions": { |
| 139 | + "name": "Dudley Council Housing Options", |
| 140 | + "phone": "0300 555 2345", |
| 141 | + "phoneHours": "Mon-Fri 8:30am-5pm", |
| 142 | + "phoneOOH": "0300 555 8283", |
| 143 | + "website": "https://www.dudley.gov.uk/resident/housing" |
| 144 | + }, |
| 145 | + "childrenServices": { |
| 146 | + "name": "Dudley Children's Services", |
| 147 | + "phone": "0300 555 0050", |
| 148 | + "phoneHours": "Mon-Fri 9am-5pm", |
| 149 | + "phoneOOH": "0300 555 8574", |
| 150 | + "website": "https://www.dudley.gov.uk/resident/care-health/children-and-family-care" |
| 151 | + }, |
| 152 | + "navigatorOrgs": [ |
| 153 | + { |
| 154 | + "name": "Lighthouse Community Hub", |
| 155 | + "description": "Drop-in housing and homelessness support.", |
| 156 | + "ageMin": null, |
| 157 | + "ageMax": null, |
| 158 | + "availabilityNote": "Monday evenings only — limited availability. Documented system gap.", |
| 159 | + "website": "https://www.dudley.gov.uk", |
| 160 | + "isDropIn": false |
| 161 | + } |
| 162 | + ], |
| 163 | + "dvOrgs": { |
| 164 | + "womensAid": { |
| 165 | + "name": "Black Country Women's Aid", |
| 166 | + "phone": "0121 552 6448", |
| 167 | + "hours": "24/7", |
| 168 | + "website": "https://blackcountrywomensaid.co.uk" |
| 169 | + } |
| 170 | + }, |
| 171 | + "immigrationOrgs": [ |
| 172 | + { |
| 173 | + "name": "Refugee and Migrant Centre (RMC)", |
| 174 | + "description": "Advice and support on immigration, housing and related matters.", |
| 175 | + "phone": "01902 572 680", |
| 176 | + "website": "https://www.rmc-uk.org" |
| 177 | + } |
| 178 | + ] |
| 179 | + }, |
| 180 | + "sandwell": { |
| 181 | + "name": "Sandwell", |
| 182 | + "housingOptions": { |
| 183 | + "name": "Sandwell Council Housing Solutions", |
| 184 | + "phone": "0121 368 1166", |
| 185 | + "phoneOption": "option 2", |
| 186 | + "phoneHours": "Mon-Fri office hours", |
| 187 | + "phoneOOH": "01323 690856", |
| 188 | + "website": "https://www.sandwell.gov.uk/housing" |
| 189 | + }, |
| 190 | + "childrenServices": { |
| 191 | + "name": "Sandwell Children's Trust", |
| 192 | + "phone": "0121 569 3100", |
| 193 | + "phoneOOH": "0121 569 2355", |
| 194 | + "website": "https://www.sandwellchildrenstrust.org" |
| 195 | + }, |
| 196 | + "navigatorOrgs": [], |
| 197 | + "_navigatorGap": "No housing navigator organisation identified for Sandwell. Documented as a system gap — shared with local partnership.", |
| 198 | + "dvOrgs": { |
| 199 | + "womensAid": { |
| 200 | + "name": "Black Country Women's Aid", |
| 201 | + "phone": "0121 552 6448", |
| 202 | + "hours": "24/7", |
| 203 | + "website": "https://blackcountrywomensaid.co.uk" |
| 204 | + } |
| 205 | + }, |
| 206 | + "immigrationOrgs": [ |
| 207 | + { |
| 208 | + "name": "Brushstrokes Community Project", |
| 209 | + "description": "Support for migrants and refugees including housing and immigration advice.", |
| 210 | + "phone": "0121 565 2234", |
| 211 | + "hours": "Mon-Fri 9am-3pm", |
| 212 | + |
| 213 | + "website": "https://www.brushstrokessandwell.org.uk" |
| 214 | + } |
| 215 | + ] |
| 216 | + }, |
| 217 | + "solihull": { |
| 218 | + "name": "Solihull", |
| 219 | + "housingOptions": { |
| 220 | + "name": "Solihull Community Housing", |
| 221 | + "phone": "0121 717 1515", |
| 222 | + "phoneNote": "Automatically transfers to out-of-hours service", |
| 223 | + "website": "https://www.solihullcommunityhousing.org.uk" |
| 224 | + }, |
| 225 | + "childrenServices": { |
| 226 | + "name": "Solihull Children's Services", |
| 227 | + "phone": "0121 788 4300", |
| 228 | + "website": "https://www.solihull.gov.uk/children-and-family-support" |
| 229 | + }, |
| 230 | + "navigatorOrgs": [ |
| 231 | + { |
| 232 | + "name": "St Basil's Solihull Youth Hub", |
| 233 | + "description": "Specialist housing support for young people, commissioned by Solihull Housing Options.", |
| 234 | + "ageMin": 16, |
| 235 | + "ageMax": 25, |
| 236 | + "phone": "0330 332 7978", |
| 237 | + |
| 238 | + "website": "https://www.stbasils.org.uk", |
| 239 | + "isDropIn": true |
| 240 | + } |
| 241 | + ], |
| 242 | + "dvOrgs": { |
| 243 | + "womensAid": { |
| 244 | + "name": "Birmingham and Solihull Women's Aid", |
| 245 | + "phone": "0808 800 0028", |
| 246 | + "hours": "Mon-Fri 9:30am-5pm", |
| 247 | + "oohNote": "National DV Helpline (0808 2000 247) covers out of hours", |
| 248 | + "website": "https://bswaid.org" |
| 249 | + } |
| 250 | + }, |
| 251 | + "immigrationOrgs": [], |
| 252 | + "_immigrationGap": "No general immigration support organisation identified for Solihull. Migrant Advice Portal (migrantadvice.org/interact) is the fallback. Specialist orgs in SSN data (Micro Rainbow, Panahghar) are not suitable for general NRPF routing — they serve specific populations the VA does not profile for." |
| 253 | + }, |
| 254 | + "walsall": { |
| 255 | + "name": "Walsall", |
| 256 | + "housingOptions": { |
| 257 | + "name": "Walsall Housing Options", |
| 258 | + "phone": "01922 652250", |
| 259 | + "phoneHours": "Mon-Thu 8:45am-5:15pm, Fri 8:45am-4:45pm", |
| 260 | + "phoneOOH": "01922 650000", |
| 261 | + "website": "https://www.walsall.gov.uk/housing-options" |
| 262 | + }, |
| 263 | + "childrenServices": { |
| 264 | + "name": "Walsall Children's Services", |
| 265 | + "phone": "0300 555 2866", |
| 266 | + "phoneOption": "option 2", |
| 267 | + "website": "https://www.walsall.gov.uk/children-and-families" |
| 268 | + }, |
| 269 | + "navigatorOrgs": [ |
| 270 | + { |
| 271 | + "name": "Glebe Centre / YMCA Black Country", |
| 272 | + "description": "Housing advice and support for people experiencing homelessness.", |
| 273 | + "ageMin": null, |
| 274 | + "ageMax": null, |
| 275 | + "website": "https://www.ymcablackcountry.org.uk", |
| 276 | + "isDropIn": true |
| 277 | + } |
| 278 | + ], |
| 279 | + "dvOrgs": { |
| 280 | + "womensAid": { |
| 281 | + "name": "Black Country Women's Aid", |
| 282 | + "phone": "0121 552 6448", |
| 283 | + "hours": "24/7", |
| 284 | + "website": "https://blackcountrywomensaid.co.uk" |
| 285 | + } |
| 286 | + }, |
| 287 | + "immigrationOrgs": [ |
| 288 | + { |
| 289 | + "name": "Refugee and Migrant Centre (RMC)", |
| 290 | + "description": "Advice and support on immigration, housing and related matters.", |
| 291 | + "phone": "01902 572 680", |
| 292 | + "website": "https://www.rmc-uk.org" |
| 293 | + } |
| 294 | + ] |
| 295 | + }, |
| 296 | + "wolverhampton": { |
| 297 | + "name": "Wolverhampton", |
| 298 | + "housingOptions": { |
| 299 | + "name": "City of Wolverhampton Council Housing Options", |
| 300 | + "phone": "01902 556789", |
| 301 | + "phoneOption": "option 2", |
| 302 | + "phoneHours": "Mon-Fri 9am-5pm", |
| 303 | + "phoneOOH": "01902 552999", |
| 304 | + "website": "https://www.wolverhampton.gov.uk/housing/homeless" |
| 305 | + }, |
| 306 | + "childrenServices": { |
| 307 | + "name": "Wolverhampton Children's Services", |
| 308 | + "phone": "01902 555392", |
| 309 | + "phoneOOH": "01902 552999", |
| 310 | + "website": "https://www.wolverhampton.gov.uk/children-and-young-people" |
| 311 | + }, |
| 312 | + "navigatorOrgs": [ |
| 313 | + { |
| 314 | + "name": "P3 Wolverhampton", |
| 315 | + "description": "Commissioned housing navigator service. Drop-in support for people experiencing homelessness.", |
| 316 | + "ageMin": null, |
| 317 | + "ageMax": null, |
| 318 | + "website": "https://www.p3charity.org", |
| 319 | + "isDropIn": true |
| 320 | + } |
| 321 | + ], |
| 322 | + "dvOrgs": { |
| 323 | + "womensAid": { |
| 324 | + "name": "The Haven Wolverhampton", |
| 325 | + "phone": "08000 194 400", |
| 326 | + "hours": "24/7", |
| 327 | + "website": "https://www.havenrefuge.org.uk" |
| 328 | + } |
| 329 | + }, |
| 330 | + "immigrationOrgs": [ |
| 331 | + { |
| 332 | + "name": "Refugee and Migrant Centre (RMC)", |
| 333 | + "description": "Advice and support on immigration, housing and related matters. Main office in Wolverhampton.", |
| 334 | + "phone": "01902 572 680", |
| 335 | + "website": "https://www.rmc-uk.org" |
| 336 | + } |
| 337 | + ] |
| 338 | + } |
| 339 | +} |
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