Console does not fetch error information for some workflows occasionally and we cannot submit ACDCs

[haozturk]

As discussed many times, occasionally error info is not available on the console for a small subset of workflows. For now, we're solving the issue by restarting the server. We need to understand what's the real issue. Here are some examples from today:
https://dmytro.web.cern.ch/dmytro/cmsprodmon/workflows.php?prep_id=task_SUS-RunIISummer20UL17wmLHEGEN-00066
https://dmytro.web.cern.ch/dmytro/cmsprodmon/workflows.php?prep_id=ReReco-Run2016D-DisplacedJet-HIPM_UL2016_MiniAODv2-00001
https://dmytro.web.cern.ch/dmytro/cmsprodmon/workflows.php?prep_id=task_B2G-RunIIFall17wmLHEGS-04088
https://dmytro.web.cern.ch/dmytro/cmsprodmon/workflows.php?prep_id=task_B2G-RunIISummer15wmLHEGS-05159
https://dmytro.web.cern.ch/dmytro/cmsprodmon/workflows.php?prep_id=task_B2G-RunIISummer15wmLHEGS-05221
https://dmytro.web.cern.ch/dmytro/cmsprodmon/workflows.php?prep_id=task_B2G-RunIISummer20UL17wmLHEGEN-01112
https://dmytro.web.cern.ch/dmytro/cmsprodmon/workflows.php?prep_id=task_B2G-RunIISummer20UL17wmLHEGEN-01158
https://dmytro.web.cern.ch/dmytro/cmsprodmon/workflows.php?prep_id=task_SUS-RunIISummer16FSPremix-00229
https://dmytro.web.cern.ch/dmytro/cmsprodmon/workflows.php?prep_id=task_HIG-RunIISummer20UL18wmLHEGEN-01565
https://dmytro.web.cern.ch/dmytro/cmsprodmon/workflows.php?prep_id=task_BPH-RunIISummer20UL16pLHEGEN-00023
https://dmytro.web.cern.ch/dmytro/cmsprodmon/workflows.php?prep_id=ReReco-Run2016D-DisplacedJet-HIPM_UL2016_MiniAODv2-00001
@hbakhshi FYI