📄 add CODEOWNERS, update COC + CONTRIBUTING

Author: thefoxis

.github/CODEOWNERS

@@ -0,0 +1,7 @@
+# Code owners are automatically requested for review when someone opens a pull request that modifies code that they own. This helps speed up the review process and ensures we adhere the standards we set up for ourselves.
+
+# @benschwarz owns the entire project:
+* @benschwarz
+
+# @thefoxis owns any content changes to the documentation of this project:
+*.md @thefoxis

CODE_OF_CONDUCT.md

@@ -7,8 +7,8 @@ We as members, contributors, and leaders pledge to make participation in our
 community a harassment-free experience for everyone, regardless of age, body
 size, visible or invisible disability, ethnicity, sex characteristics, gender
 identity and expression, level of experience, education, socio-economic status,
-nationality, personal appearance, race, caste, color, religion, or sexual identity
-and orientation.
+nationality, personal appearance, race, caste, color, religion, or sexual
+identity and orientation.
 
 We pledge to act and interact in ways that contribute to an open, welcoming,
 diverse, inclusive, and healthy community.
@@ -23,17 +23,17 @@ community include:
 * Giving and gracefully accepting constructive feedback
 * Accepting responsibility and apologizing to those affected by our mistakes,
   and learning from the experience
-* Focusing on what is best not just for us as individuals, but for the
-  overall community
+* Focusing on what is best not just for us as individuals, but for the overall
+  community
 
 Examples of unacceptable behavior include:
 
-* The use of sexualized language or imagery, and sexual attention or
-  advances of any kind
+* The use of sexualized language or imagery, and sexual attention or advances of
+  any kind
 * Trolling, insulting or derogatory comments, and personal or political attacks
 * Public or private harassment
-* Publishing others' private information, such as a physical or email
-  address, without their explicit permission
+* Publishing others' private information, such as a physical or email address,
+  without their explicit permission
 * Other conduct which could reasonably be considered inappropriate in a
   professional setting
 
@@ -60,8 +60,7 @@ representative at an online or offline event.
 ## Enforcement
 
 Instances of abusive, harassing, or otherwise unacceptable behavior may be
-reported to the community leaders responsible for enforcement at
-[email protected].
+reported to the community leaders responsible for enforcement at [[email protected]](mailto:[email protected]).
 All complaints will be reviewed and investigated promptly and fairly.
 
 All community leaders are obligated to respect the privacy and security of the
@@ -83,15 +82,15 @@ behavior was inappropriate. A public apology may be requested.
 
 ### 2. Warning
 
-**Community Impact**: A violation through a single incident or series
-of actions.
+**Community Impact**: A violation through a single incident or series of
+actions.
 
 **Consequence**: A warning with consequences for continued behavior. No
 interaction with the people involved, including unsolicited interaction with
 those enforcing the Code of Conduct, for a specified period of time. This
 includes avoiding interactions in community spaces as well as external channels
-like social media. Violating these terms may lead to a temporary or
-permanent ban.
+like social media. Violating these terms may lead to a temporary or permanent
+ban.
 
 ### 3. Temporary Ban
 
@@ -107,28 +106,27 @@ Violating these terms may lead to a permanent ban.
 ### 4. Permanent Ban
 
 **Community Impact**: Demonstrating a pattern of violation of community
-standards, including sustained inappropriate behavior,  harassment of an
+standards, including sustained inappropriate behavior, harassment of an
 individual, or aggression toward or disparagement of classes of individuals.
 
-**Consequence**: A permanent ban from any sort of public interaction within
-the community.
+**Consequence**: A permanent ban from any sort of public interaction within the
+community.
 
 ## Attribution
 
 This Code of Conduct is adapted from the [Contributor Covenant][homepage],
-version 2.0, available at
-[https://www.contributor-covenant.org/version/2/0/code_of_conduct.html][v2.0].
+version 2.1, available at
+[https://www.contributor-covenant.org/version/2/1/code_of_conduct.html][v2.1].
 
-Community Impact Guidelines were inspired by 
+Community Impact Guidelines were inspired by
 [Mozilla's code of conduct enforcement ladder][Mozilla CoC].
 
 For answers to common questions about this code of conduct, see the FAQ at
-[https://www.contributor-covenant.org/faq][FAQ]. Translations are available 
-at [https://www.contributor-covenant.org/translations][translations].
+[https://www.contributor-covenant.org/faq][FAQ]. Translations are available at
+[https://www.contributor-covenant.org/translations][translations].
 
 [homepage]: https://www.contributor-covenant.org
-[v2.0]: https://www.contributor-covenant.org/version/2/0/code_of_conduct.html
+[v2.1]: https://www.contributor-covenant.org/version/2/1/code_of_conduct.html
 [Mozilla CoC]: https://github.com/mozilla/diversity
 [FAQ]: https://www.contributor-covenant.org/faq
 [translations]: https://www.contributor-covenant.org/translations
-

CONTRIBUTING.md

@@ -11,7 +11,7 @@ Thank you for your interest in contributing to React Live Chat Loader! 🙌🏻
 5. [Adding a Provider](#-adding-a-provider)
 
 ## 📣 Code of Conduct
-This project and everyone participating in it are governed by this [Code of Conduct](CODE_OF_CONDUCT.md). By participating, we expect you to act accordingly to this code. Please report unacceptable behaviour to hello@calibreapp.com. 
+This project and everyone participating in it are governed by this [Code of Conduct](CODE_OF_CONDUCT.md). By participating, we expect you to act accordingly to this code. Please report unacceptable behaviour to [support@calibreapp.com](mailto:[email protected]). 
 
 ## 🐛 Reporting Bugs
 Before creating a bug report, see if the problem [has already been reported](https://github.com/calibreapp/react-live-chat-loader/issues). If yes, and **the issue is still open**, add a comment to the existing issue instead of creating a new one.
@@ -46,9 +46,12 @@ We welcome contributions to React Live Chat Loader that:
 
 Please follow these steps to have your contribution considered by the maintainers:
 
-1. Follow instructions in the [pull request template](.github/pull_request_template.md).
-2. Sign a CLA.
-3. Verify that checks are passing.
+1. Fork and clone this repository.
+2. Create a new branch: `git checkout -b my-branch-name`.
+3. Make your changes and verify that the checks are still passing.
+4. Push to your fork and submit a pull request accordingly to [the guidelines](.github/pull_request_template.md).
+5. Sign a CLA (if present).
+6. Wait till your changes are reviewed and merged. 🥳
 
 You must meet the above requirements to have your pull request reviewed. The maintainer(s) may ask you to complete additional work, tests, or other changes before your pull request is accepted and merged.
 

README.md

@@ -2,7 +2,7 @@
 
 [![NPM package](https://img.shields.io/npm/v/react-live-chat-loader?color=informational)](https://www.npmjs.com/package/react-live-chat-loader)
 [![License](https://img.shields.io/github/license/calibreapp/react-live-chat-loader?color=informational)](https://github.com/calibreapp/react-live-chat-loader/blob/main/LICENSE)
-[![Contributor Covenant](https://img.shields.io/badge/Contributor%20Covenant-2.0-success)](CODE_OF_CONDUCT.md)
+[![Contributor Covenant](https://img.shields.io/badge/Contributor%20Covenant-2.1-success)](CODE_OF_CONDUCT.md)
 [![Contribution guidelines](https://img.shields.io/badge/PRs-welcome-success)](CONTRIBUTING.md)
 
 An npm module that allows you to mitigate the negative performance and user