Eigen Bot uses a professional thread-based support system to keep your server channels clean while providing high-touch assistance.
- Thread-Based: Every ticket is a private thread, preventing channel clutter.
- Multiple Categories: General Support, Bug Reports, Feature Requests, Partnerships, and more.
- Persistent Panels: Button-based interfaces that remain active after bot restarts.
- Staff Controls: Specific roles can be assigned to "Claim" or "Force Close" tickets.
| Command | Description |
|---|---|
/ticketpanel |
Create a persistent ticket panel with buttons. |
/ticketlog |
Configure the channel for ticket action logs. |
/ticketsupport |
Set the role allowed to handle general support. |
/ticketreport |
Set the role for handling user reports. |
/ticketpartner |
Set the role for partnership management. |
/tickets |
List all open, closed, or total tickets. |
/ticketstats |
View performance metrics of your support team. |
/forceclose |
(Admin) Immediately archive and close a ticket thread. |