diff --git a/microsoft-365/frontline/switch-from-enterprise-to-frontline.md b/microsoft-365/frontline/switch-from-enterprise-to-frontline.md index e31c7605b01..a7133f2c63c 100644 --- a/microsoft-365/frontline/switch-from-enterprise-to-frontline.md +++ b/microsoft-365/frontline/switch-from-enterprise-to-frontline.md @@ -28,6 +28,14 @@ E plans are meant for information workers (employees who typically work at a des You'll get an overview of what to expect when users are switched to an F plan, how to prepare for the change, and what to do after switching plans to transition the frontline workers in your organization. +## License Eligibility for Frontline Worker Licenses +Microsoft Frontline Worker licenses may only be assigned to users who satisfy one or more of the following conditions: + +- Uses a primary work device with a single screen smaller than 10.9” +- Shares their primary work device with other qualifying Microsoft 365, Office 365, Entra ID Governance, or Entra Suite Frontline Worker licensed users, during or across shifts. + - Other licensed Microsoft Frontline Worker users must also use the device as their primary work device. + - Any software or services accessed from the shared device requires the device or users to be assigned a license that includes use of those software or services. + ## Understand the key differences between E and F plans Start by getting familiar with the service and feature differences between the plans.