From 26472191596279d139c1f342bb8d810a9ac9df47 Mon Sep 17 00:00:00 2001 From: =?UTF-8?q?Andr=C3=A9=20J?= Date: Thu, 30 Jan 2025 15:03:45 +0100 Subject: [PATCH 1/2] Update add-another-email-alias-for-a-user.md Added an Tip with direct link to handle the "This user is synchronized with your local Active Directory" error --- .../admin/email/add-another-email-alias-for-a-user.md | 3 +++ 1 file changed, 3 insertions(+) diff --git a/microsoft-365/admin/email/add-another-email-alias-for-a-user.md b/microsoft-365/admin/email/add-another-email-alias-for-a-user.md index f6898f0f632..1fa37f85ef7 100644 --- a/microsoft-365/admin/email/add-another-email-alias-for-a-user.md +++ b/microsoft-365/admin/email/add-another-email-alias-for-a-user.md @@ -72,6 +72,9 @@ If you get this error message it means that it's taking a bit longer to finish s ### Did you get "This user is synchronized with your local Active Directory. Some details can be edited only through your local Active Directory" message? If you get this error message, it means that you need to add the alias in your on-premises Active Directory. Open Active Directory Users and Computers (ADUC) and select the user account you would like to edit. Select **Properties** > **Attribute Editor** > **proxyAddresses** (if not visible, under ADUC's **View** menu, enable **Advanced Features**). Next, add the required alias, which should start with the all-lowercase prefix "smtp:" (for example, `smtp:jsmith@contoso.com`). Lastly, wait for the changes to sync to Microsoft Entra ID. + + > [!TIP] + > To get more help on this particular error see how to in disable the on-prem sync, see [Can't manage or remove objects](https://learn.microsoft.com/en-us/troubleshoot/entra/entra-id/user-prov-sync/cannot-manage-objects). ### Did you purchase your subscription from GoDaddy or another Partner? From 57dcbd00065f397a87a1857fe2f8d85689a1768d Mon Sep 17 00:00:00 2001 From: =?UTF-8?q?Andr=C3=A9=20J?= Date: Thu, 30 Jan 2025 15:26:22 +0100 Subject: [PATCH 2/2] Update add-another-email-alias-for-a-user.md removed extra spaces in Tip --- microsoft-365/admin/email/add-another-email-alias-for-a-user.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/microsoft-365/admin/email/add-another-email-alias-for-a-user.md b/microsoft-365/admin/email/add-another-email-alias-for-a-user.md index 1fa37f85ef7..566138c1b90 100644 --- a/microsoft-365/admin/email/add-another-email-alias-for-a-user.md +++ b/microsoft-365/admin/email/add-another-email-alias-for-a-user.md @@ -74,7 +74,7 @@ If you get this error message it means that it's taking a bit longer to finish s If you get this error message, it means that you need to add the alias in your on-premises Active Directory. Open Active Directory Users and Computers (ADUC) and select the user account you would like to edit. Select **Properties** > **Attribute Editor** > **proxyAddresses** (if not visible, under ADUC's **View** menu, enable **Advanced Features**). Next, add the required alias, which should start with the all-lowercase prefix "smtp:" (for example, `smtp:jsmith@contoso.com`). Lastly, wait for the changes to sync to Microsoft Entra ID. > [!TIP] - > To get more help on this particular error see how to in disable the on-prem sync, see [Can't manage or remove objects](https://learn.microsoft.com/en-us/troubleshoot/entra/entra-id/user-prov-sync/cannot-manage-objects). + > To get more help on this particular error see how to in disable the on-prem sync, see [Can't manage or remove objects](https://learn.microsoft.com/en-us/troubleshoot/entra/entra-id/user-prov-sync/cannot-manage-objects). ### Did you purchase your subscription from GoDaddy or another Partner?