Merge pull request #31593 from MicrosoftDocs/main

[AutoPublish] main to live - 04/21 10:46 PDT | 04/21 23:16 IST

Author: m365-skilling-repo-management[bot]

copilot/TOC.yml

@@ -461,6 +461,8 @@ items:
           href: cowork/get-started.md
         - name: Use Cowork
           href: cowork/use-cowork.md
+        - name: Best practices
+          href: cowork/best-practices.md
         - name: Common questions
           href: cowork/cowork-faq.md
         - name: Manage Cowork

copilot/cowork/best-practices.md

@@ -0,0 +1,39 @@
+---
+title: Best practices for Cowork (Frontier)
+description: Learn best practices to work efficiently with Microsoft 365 Copilot Cowork.
+ms.date: 04/07/2026
+ms.topic: how-to
+author: leeclontz
+manager: KumarVivek
+ms.author: leeclontz
+ms.reviewer: angieandrews
+ms.service: microsoft-365-copilot
+ms.subservice: cowork
+ai-usage: ai-assisted
+ms.collection: bap-ai-copilot
+appliesto:
+- Microsoft 365 Copilot
+---
+
+# Best practices for Cowork (Frontier)
+
+[!INCLUDE [cowork-top-note](../includes/cowork-top-note.md)]
+[!INCLUDE [cowork-preview](../includes/cowork-preview.md)]
+
+To work efficiently with Microsoft 365 Copilot Cowork, give clear instructions. Use these best practices to help tasks complete smoothly, avoid duplicate actions, and improve the accuracy of results.
+
+## Work efficiently
+
+- **Be specific**: A request like "Email Sarah about the Q2 review tomorrow at 2pm" works better than "Send that email."
+- **Plan for task complexity**: Allow extra time for complex tasks like building a deck, research across multiple sources like email and Teams, or scheduling large meetings.
+- **Monitor progress during longer tasks**: Use the real-time progress indicators to track activity. If steps are updating, Cowork is actively processing your request. Retry only if progress stops for 60 or more seconds.
+- **Review before approving actions**: Before you send emails, post to Teams, or create calendar events, review previews for accuracy before you approve.
+- **Set up recurring tasks**: For tasks that you do frequently, just say "do this every morning," and Cowork sets it up automatically.
+
+## When things don't progress as expected
+
+|If you notice:  |Try this:  |
+|---------|---------|
+|"I couldn't access X" message  | The specific source was unavailable. Cowork tells you what it found versus what it couldn't reach. Try again in a few minutes.        |
+|Card or file doesn't appear initially  | Ask: "Where's my file?" Cowork locates and re-delivers it.     |
+|Totally stuck/No response  | Refresh the session and re-submit.     |