Skip to content

Commit d8cf165

Browse files
garycentricgarycentric
authored
Merge pull request #25597 from MicrosoftDocs/main
Publish main to live 05/10/2024, 3:30 PM
2 parents 4db52ef + d2a2da1 commit d8cf165

4 files changed

Lines changed: 362 additions & 0 deletions

File tree

‎microsoft-365/admin/activity-reports/microsoft-365-copilot-usage.md‎

Lines changed: 4 additions & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -228,3 +228,7 @@ Based on system constraints, some users may not have a 'last activity date' in t
228228

229229
1. The user used Copilot for Microsoft 365 within a short time window (less than 24 hours) after the Copilot for Microsoft 365 license was assigned.
230230
2. The user subsequently had no other Copilot for Microsoft 365 usage up to the date on which the report is viewed.
231+
232+
### Why is the 'Last activity date of Word, Excel, PowerPoint, OneNote, or Outlook Copilot (UTC)' sometimes blank or newer than the actual date, even when users have recently used Copilot features?
233+
234+
This may be caused by a known limitation: the uploading of client events data for Copilot features in Word, Excel, PowerPoint, OneNote, and Outlook can be delayed for various reasons, such as when end users disconnect from the internet immediately after taking a Copilot action.

‎microsoft-365/admin/misc/exchange-online-recommendatations.md‎

Lines changed: 105 additions & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -0,0 +1,105 @@
1+
---
2+
title: "Exchange Online recommendations"
3+
f1.keywords:
4+
- NOCSH
5+
ms.author: camillepack
6+
author: camillepack
7+
manager: scotv
8+
ms.date: 05/02/2024
9+
audience: Admin
10+
ms.topic: article
11+
ms.service: microsoft-365-business
12+
ms.localizationpriority: medium
13+
ms.collection:
14+
- Tier2
15+
- scotvorg
16+
ROBOTS: NOINDEX; NOFOLLOW
17+
description: "Recommendations for how to use Exchange Online to get the most out of your Microsoft 365 subscription."
18+
---
19+
20+
# Exchange Online recommendations
21+
22+
Exchange Online is a messaging solution that delivers email, calendar, contacts, and tasks from PCs, the web, and mobile devices.
23+
24+
Use Exchange Online to set up multiple professional business email addresses, including shared addresses. Migrate emails from your old service and set up mail flow rules, block domains, set up informative notes, and troubleshoot email delivery problems. With Exchange Online Protection, protect from spam, phishing, and malware.
25+
26+
Exchange Online gives you **professional business email capability** by providing you with a 50\~100 GB storage capacity mailbox and anywhere access to your emails.
27+
28+
With Exchange Online, you can **create multiple email addresses** associated with your primary mailbox so you can easily manage your emails and keep your inbox organized.
29+
30+
Exchange Online provides the ability to **create additional mailboxes** at no added cost.
31+
32+
## Setup professional business email
33+
34+
Create a user mailbox when you assign the user account a license for Exchange Online. To learn more, see [Create user mailboxes in Exchange Online](/exchange/recipients-in-exchange-online/create-user-mailboxes).
35+
36+
1. Go to your [Microsoft 365 admin center](https://admin.exchange.microsoft.com/).
37+
2. Select **Users**, then **Active users,** and then **Add a user**.
38+
3. In the **Set up the basics** pane, enter the basic user information, and then select **Next**.
39+
4. In the **Assign product licenses** pane, select the **location** and the **appropriate license for the user,** and then select **Next**.
40+
5. Review your new user’s settings and make any changes necessary.
41+
6. Select **Finish adding** and then **Close**.
42+
43+
Use the [Exchange admin center](https://admin.exchange.microsoft.com/) to make changes and set additional properties for a user mailbox. To learn more, [Manage user mailboxes in Exchange Online](/exchange/recipients-in-exchange-online/manage-user-mailboxes/manage-user-mailboxes).
44+
45+
1. In the [Exchange admin center](https://admin.exchange.microsoft.com/), go to **Recipients** and then **Mailboxes**.
46+
47+
2. Go to the list of user mailboxes and select the mailbox that you want to change the properties for. A display pane opens.
48+
49+
3. Change the Mailbox and Account settings for the selected mailbox:
50+
51+
- Use the **Mailbox settings** for changing any mailbox related properties, such as email addresses and mailbox permissions.
52+
- Use the **Account settings** to edit the contact or organization information.
53+
54+
## Create multiple email addresses
55+
56+
Set up your mailbox to have more than one email address associated with it. These additional addresses are called *aliases*. For more information, see [Add or remove email addresses for a mailbox in Exchange Online](/exchange/recipients-in-exchange-online/manage-user-mailboxes/add-or-remove-email-addresses).
57+
58+
1. In the **Exchange Admin Center**, go to **Recipients** and then **Mailboxes**.
59+
2. Go to the list of user mailboxes and select the mailbox to add an email address to. A display pane opens for the selected user mailbox.
60+
3. Go to **Mailbox settings** and then **Email addresses**.
61+
4. Select **Manage email address types**. The Manage email address types display pane opens.
62+
5. Select **Add email address type**, and then select **SMTP**.
63+
6. In the **Email address** field, enter the new SMTP address and then select **OK**.
64+
7. Select the check box if you want to **Make this the reply address**.
65+
8. Select **Save**.
66+
67+
## Create additional mailboxes
68+
69+
Create shared mailboxes to make it easy for a group of people in your company to monitor and send email from a common account. For more information, see [Create shared mailboxes in the Exchange admin center](/exchange/collaboration/shared-mailboxes/create-shared-mailboxes).
70+
71+
1. From the [Exchange admin center](https://admin.exchange.microsoft.com/), go to **Recipients**, select **Shared**, and then **Add**.
72+
2. Enter the **Display Name** and **Email address**.
73+
3. To grant **Full Access** or **Send As** permissions, select **Add** (+), and then select the users you want to grant permissions to.
74+
4. **Save** your changes to create a shared mailbox.
75+
76+
Create a Microsoft 365 group for collaboration between teams and a shared workspace for conversations, files, and calendars. To learn more, see [Create and manage groups in the Exchange admin center in Exchange Online](/exchange/recipients-in-exchange-online/create-and-manage-groups).
77+
78+
1. From the [Exchange admin center](https://admin.exchange.microsoft.com/), go to **Recipients**, select **Groups,** and then select **Add a group**.
79+
2. On the **Choose a group type** page, select **Microsoft 365**, and then select **Next**.
80+
3. On the **Basics** page, enter a **name** for the group, and a **description** (optional), and then select **Next**.
81+
4. On the **Owners** page, choose the name of one or more people who will be designated to **manage the group**. Select **Next**.
82+
5. On the **Members** page, choose the name of one or more people who will be designated as **members of the group**. Select **Next**.
83+
6. On the **Settings** page, type a unique **email address** for the group, choose a **privacy** option and whether you want to add **Microsoft Teams**, and then select **Next**.
84+
7. After reviewing your settings and making any changes, select **Create group**.
85+
8. Select **Close**.
86+
87+
## Additional Resources
88+
89+
### Online training
90+
91+
- [Microsoft Exchange Admin Center Navigation and Features Training](/exchange/features-in-new-eac)
92+
93+
### Microsoft help Articles
94+
95+
- [Recipients in Exchange Online](/exchange/recipients-in-exchange-online/recipients-in-exchange-online) – get to know the variety of mailboxes and recipient types you can create in the Exchange Admin Center.
96+
- [Mailbox Delegation](/exchange/recipients-in-exchange-online/manage-permissions-for-recipients) – get to know the different permissions to assign to a mailbox or group so that other users can manage the mailbox.
97+
- [Create and Manage Groups](/exchange/recipients-in-exchange-online/create-and-manage-groups) - get to know the different groups you can create and manage in your Exchange Online organization.
98+
- [Mail flow rule procedures in Exchange Online](/exchange/security-and-compliance/mail-flow-rules/mail-flow-rule-procedures) - you can use mail flow rules to meet different objectives in the Exchange Admin Center.
99+
- [Backing up email in Exchange Online](/exchange/back-up-email) – learn how to recover your data if it gets accidentally deleted.
100+
- [Exchange Online Protection overview](/microsoft-365/security/office-365-security/exchange-online-protection-overview) – learn how Exchange Online Protection works and the features that are available in Exchange Online Protection.
101+
- [Sharing in Exchange Online](/exchange/sharing/sharing) – get to know how users can share their schedules with others.
102+
- [Exchange Online limits](/office365/servicedescriptions/exchange-online-service-description/exchange-online-limits) – get to know Exchange Online limits for a variety of service areas, including address book limits, mailbox storage limits, and reporting and message trace limits, to name just a few.
103+
- [Archive features in Exchange Online](/microsoft-365/compliance/enable-archive-mailboxes) – learn how to enable a specialized mailbox called the archive mailbox that appears alongside the users’ primary mailbox folders.
104+
- [Mail flow best practices for Exchange Online](/exchange/mail-flow-best-practices/mail-flow-best-practices) – get tips and best practices for setting up and managing your email.
105+
- [Ways to migrate multiple email accounts to Microsoft 365 or Office 365](/exchange/mailbox-migration/mailbox-migration) – Migrate your email accounts from other email systems.

‎microsoft-365/admin/misc/microsoft-365-admin-mobile-app-recommendations.md‎

Lines changed: 48 additions & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -0,0 +1,48 @@
1+
---
2+
title: "Microsoft 365 admin mobile app recommendations"
3+
f1.keywords:
4+
- NOCSH
5+
ms.author: camillepack
6+
author: camillepack
7+
manager: scotv
8+
ms.date: 05/02/2024
9+
audience: Admin
10+
ms.topic: article
11+
ms.service: microsoft-365-business
12+
ms.localizationpriority: medium
13+
ms.collection:
14+
- Tier2
15+
- scotvorg
16+
ROBOTS: NOINDEX; NOFOLLOW
17+
description: "Recommendations for how to use Microsoft 365 admin mobile app to get the most out of your Microsoft 365 subscription."
18+
---
19+
20+
# Microsoft 365 admin mobile app recommendations
21+
22+
The Microsoft 365 mobile admin center is a mobile application that a Microsoft 365 admin can use to manage Microsoft 365 on the go.
23+
24+
This mobile app works just like the familiar web-based admin center. Key tasks, such as resetting passwords, adding and removing users, and modifying licenses can be handled while away from a computer.
25+
26+
The Microsoft 365 admin mobile app can be installed from the [Apple App store (iOS phone)](https://apps.apple.com/app/apple-store/id761397963?pt=80423&ct=docsaboutadminapp&mt=8) or [Google Play store (Android phone)](https://play.google.com/store/apps/details?id=com.ms.office365admin&referrer=utm_source%3Ddocsaboutadminapp%26utm_campaign%25docsaboutadminapp).
27+
28+
You can also download the app from Microsoft 365 Admin app link in the upper right in the [Microsoft 365 admin center](https://go.microsoft.com/fwlink/p/?linkid=2024339).
29+
30+
If you are an admin and responsible for more than one Microsoft 365 organization, sign in to multiple organizations and quickly switch between them. The app supports dark theme and is available in 39 languages.
31+
32+
## How does the Microsoft 365 admin mobile app work?
33+
34+
The admin app has many capabilities that enable an admin to manage Microsoft 365 from their mobile or tablet device when they can’t get to a computer. Here’s a list of a few of the tasks you can do from the app:
35+
36+
- **Manage users and devices:** Add or edit a user, reset a user’s password, assign a role, block user, delete user, manage alias, assign licenses, wipe device data and more.
37+
38+
- **Manage groups:** Add a group, add or remove users from groups.
39+
40+
- **License management and billing:** View a list of purchased and assigned licenses, assign licenses to users, purchase or remove licenses and view and download invoices.
41+
42+
- **Support:** Create a new service request and keep track of all the updates related to the service requests while you are on the go.
43+
44+
- **Message Center:** Stay on top of all the upcoming changes, planned maintenance, or other important announcements related to Microsoft 365
45+
46+
- **Service Health:** Monitor the health of all the services by viewing the current status of the service and details about service disruption and outages.
47+
48+
- **Notifications:** Stay on top of all the important information and updates related to message center posts, service health and billing through push notifications. You can even customize what you want to be notified of.

0 commit comments

Comments
 (0)