Merge pull request #31755 from MicrosoftDocs/danbrown-feedback-freshness

Freshness update to "Learn about Microsoft feedback for your organization" article

Author: DHB-MSFT

microsoft-365/admin/misc/feedback-user-control.md

@@ -5,17 +5,14 @@ f1.keywords:
 ms.author: danbrown
 author: DHB-MSFT
 manager: dansimp
-ms.date: 03/05/2025
+ms.date: 04/30/2026
 audience: Admin
 ms.topic: concept-article
 ms.service: microsoft-365-business
 ms.subservice: m365-privacy
 ms.collection:
-- M365-subscription-management
-- Adm_O365
 - must-keep
 - feedback-content
-ms.custom: campaignIDs-batch1
 hideEdit: true
 description: "Learn about feedback your users can send to Microsoft about Microsoft products."
 ---
@@ -24,7 +21,7 @@ description: "Learn about feedback your users can send to Microsoft about Micros
 
 User feedback is a critical signal for Microsoft to understand user experiences with Microsoft products. Microsoft values our users’ opinions. User feedback goes directly to our engineers and helps us shape the future of Microsoft products and services for all our users. In this article, you can find information on what types of feedback exist, how we collect it, what we collect and how we handle the data.
 
-As an admin, you can manage the feedback signal for your organization. We provide you with policy settings to help you manage user feedback collection within the Microsoft 365 applications for your organization. These policy settings help you target Microsoft Entra groups and configure the feedback collection experience for your organization. User feedback goes directly to our engineers and helps us shape the future of Microsoft products and services for all our users. You can learn more about these policy settings, which applications they apply to, and best practices at [Manage Microsoft feedback for your organization](../manage/manage-feedback-ms-org.md).
+As an admin, you can manage the feedback signal for your organization. We provide you with policy settings to help you manage user feedback collection within the Microsoft 365 applications for your organization. These policy settings help you target Microsoft Entra groups and configure the feedback collection experience for your organization. User feedback goes directly to our engineers and helps us shape the future of Microsoft products and services for all our users. For more information about these policy settings, see [Manage Microsoft feedback for your organization](../manage/manage-feedback-ms-org.md).
 
 ## Feedback types
 
@@ -40,15 +37,15 @@ If your users are using one of Microsoft's apps and wish to provide feedback, th
 
 ### In-product surveys
 
-Users can rate their experience and provide additional information about their experience via system-initiated survey prompts. These prompts occur within the Microsoft 365 products from time to time. When prompted, users can choose if they want to provide feedback. The survey prompts typically appears at the bottom right of the app. If the user decides to provide feedback, dismisses the prompt, or lets the prompt disappear on its own, that user won't see the survey again for some time. Microsoft also leverages a governance process to limit the number of these system-initiated surveys. The intent of governance is to ensure users aren't overwhelmed by the number of survey prompts.
+Users can rate their experience and provide additional information about their experience via system-initiated survey requests. These requests occur within the Microsoft 365 products from time to time. When the survey appears, users can choose if they want to provide feedback. The survey requests typically appear at the bottom right of the app. If the user decides to provide feedback, dismisses the requests, or lets the requests disappear on its own, that user won't see the survey again for some time. Microsoft also uses a governance process to limit the number of these system-initiated surveys. The intent of governance is to ensure users aren't overwhelmed by the number of survey requests.
 
 :::image type="content" source="../../media/feedback-love.png" alt-text="Screenshot: Example of in-product feedback request":::
 
 :::image type="content" source="../../media/feedback-excel.png" alt-text="Screenshot: Example of in-product Excel feedback request":::
 
 ### Community feedback
 
-Users can leverage the [Microsoft feedback portal](https://feedbackportal.microsoft.com/feedback/) to participate in public community forums for all the Microsoft 365 products. The Feedback portal allows users to browse and upvote publicly submitted feedback as well as submit new public community feedback for any of the supported products. Top known feedback items remain available in the portal. This portal also allows users to track official Microsoft responses and engage with Microsoft on feedback they submit.
+Users can make use of the [Microsoft feedback portal](https://feedbackportal.microsoft.com/feedback/) to participate in public community forums for all the Microsoft 365 products. The Feedback portal allows users to browse and upvote publicly submitted feedback as well as submit new public community feedback for any of the supported products. Top known feedback items remain available in the portal. This portal also allows users to track official Microsoft responses and engage with Microsoft on feedback they submit.
 
 :::image type="content" source="../../media/community-feedback1.png" alt-text="Screenshot: Microsoft Teams feedback portal page":::
 
@@ -83,7 +80,7 @@ When a user submits feedback, app information is usually collected along with ap
 - **Attachments**   Were any attachments (that is, screenshots, files) collected as part of the feedback? (Yes/No).
 - **TenantId**   If feedback is submitted from a Microsoft Entra account, which TenantId was associated.
 - **App module** Information about app modules that might have caused a recent crash, where applicable.
-- **Optional Diagnostic data** If you're opted in, this data will be included with the feedback. [Learn more about optional diagnostic data](/microsoft-365-apps/privacy/optional-diagnostic-data).
+- **Optional Diagnostic data** If you're opted in, this data is included with the feedback. [Learn more about optional diagnostic data](/microsoft-365-apps/privacy/optional-diagnostic-data).
 
 If you've enabled the corresponding policies, we might allow users to submit screenshots, attachments, content samples, and logs to help us debug and resolve problems the user might be running into. Microsoft uses this data to debug and resolve problems that might be challenging or impossible to resolve without this additional information. Users choose whether or not this content and data is submitted to Microsoft.
 
@@ -94,7 +91,7 @@ If you've enabled the corresponding policies, we might allow users to submit scr
 
 > [!NOTE]
 > - For information about what feedback data is collected about Microsoft Copilot with Microsoft 365 apps, see [Providing feedback about Microsoft Copilot with Microsoft 365 apps](https://support.microsoft.com/topic/c481c26a-e01a-4be3-bdd0-aee0b0b2a423).
-> - For information about log files for Microsoft Teams, see [Configure log files for monitoring and troubleshooting in Teams](/microsoftteams/log-files).
+> - For information about log files for Microsoft Teams, see [Collect Teams client diagnostic logs for Microsoft support](/microsoftteams/log-files).
 
 ## How can I see my user's feedback?
 
@@ -103,7 +100,7 @@ Administrators can view, delete, and export the feedback data for their organiza
 > [!IMPORTANT]
 > Microsoft recommends that you use roles with the fewest permissions. This helps improve security for your organization. Global Administrator is a highly privileged role that should be limited to emergency scenarios when you can't use an existing role. For more information, see [About administrator roles in the Microsoft 365 admin center](/microsoft-365/admin/add-users/about-admin-roles).
 
-To access your organization's feedback data, sign in to the Microsoft 365 admin center and customize navigation to show the health node. Access this experience by selecting **Product Feedback** under the Health node.
+To access your organization's feedback data, sign in to the Microsoft 365 admin center and customize navigation to show the health node. Access this experience by selecting **Product Feedback** under the **Health** node.
 
 :::image type="content" source="../../media/manage-feedback-3.jpg" alt-text="Product feedback in the Microsoft 365 admin center":::