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Merge pull request #31698 from MicrosoftDocs/danbrown-retire-nps
Retire "Microsoft product NPS feedback and insights for your organization" article
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microsoft-365/admin/manage/manage-feedback-product-insights.md

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microsoft-365/admin/misc/experience-insights-dashboard.md

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**In-product feedback** Is the total number of feedback responses from within the app or service that were initiated and submitted by your users. Use this data to gauge the success and satisfaction people have with the apps. [Learn more](feedback-user-control.md)
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**NPS survey response volume** is the total number of responses to the Net Promoter Score (NPS) survey. By default, Microsoft sends the survey to 5% of your users and asks “Would you recommend this product?” Use this data to gauge user satisfaction and to see what people are saying about the app. [Learn more](../manage/manage-feedback-product-insights.md)
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**NPS survey response volume** is the total number of responses to the Net Promoter Score (NPS) survey. By default, Microsoft sends the survey to 5% of your users and asks “Would you recommend this product?” Use this data to gauge user satisfaction and to see what people are saying about the app.
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**Help article views** is the total number of views of Microsoft help articles and training videos about the app. Use this data to find topics of interest and share the suggested training with your users. [Learn more](#examples-of-help-articles)
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microsoft-365/admin/whats-new-in-preview.md

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:::image type="content" source="../media/nps-sentimentpertopic.jpg" alt-text="Screenshot: Sentiment per topic feature in the NPS survey insights dashboard" lightbox="../media/nps-sentimentpertopic.jpg":::
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For questions or feedback related to NPS survey insights, contact us at [email protected].
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## August 2022
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:::image type="content" source="../media/nps-date-filter.png" alt-text="Screenshot: Date filter in the NPS survey insights dashboard" lightbox="../media/nps-date-filter.png":::
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Learn more about [NPS survey insights](/microsoft-365/admin/manage/manage-feedback-product-insights).
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For questions or feedback related to NPS survey insights, contact us at [email protected].
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## July 2022
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In the admin center, go to **Health** > **Product feedback** > **NPS survey insights**.
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This feature helps admins like you obtain actionable insights derived from Microsoft NPS surveys your users have responded to. Learn more at [Microsoft product NPS feedback and insights for your organization](manage/manage-feedback-product-insights.md).
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This feature helps admins like you obtain actionable insights derived from Microsoft NPS surveys your users have responded to.
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Based on your feedback, we're introducing a new feature that identifies the sentiment for each NPS verbatim feedback, so that you can learn what your users are feeling regarding Microsoft 365 products. Sentiment labels such as **Positive**, **Negative** and **Other** are assigned to the NPS verbatim feedback.
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- Improve diagnosability by enabling [Windows Error Reporting](/windows/win32/wer/windows-error-reporting).
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> [!NOTE]
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> If you're an enterprise customer and you're interested in joining our design sessions, send us an email at: [email protected]
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### Microsoft 365 admin center search
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