Merge pull request #26132 from MicrosoftDocs/sharik-LH9175701

Updated m365-lighthouse-tenants-page-overview.md

Author: SKjerland

microsoft-365/lighthouse/m365-lighthouse-tenants-page-overview.md

@@ -5,7 +5,7 @@ ms.author: sharik
 author: SKjerland
 manager: scotv
 ms.reviewer: ebamoh
-ms.date: 03/15/2023
+ms.date: 07/30/2024
 audience: Admin
 ms.topic: concept-article
 ms.service: microsoft-365-lighthouse
@@ -25,9 +25,9 @@ description: "For Managed Service Providers (MSPs) using Microsoft 365 Lighthous
 
 # Overview of the Tenants page in Microsoft 365 Lighthouse
 
-Microsoft 365 Lighthouse lets you manage customer tenant accounts by selecting **Tenants** in the left navigation pane to open the Tenants page. The Tenants page contains a list of all your customer tenants. You can select a tenant to view detailed information including contact details and deployment status.
+Microsoft 365 Lighthouse lets you manage customer tenant accounts by selecting **Tenants** in the left navigation pane to open the **Tenants** page. The **Tenants** page contains a list of all your customer tenants. You can select a tenant to view detailed information including contact details and deployment status.
 
-The Tenants page also includes the following options:
+The **Tenants** page also includes the following options:
 
 - **Export:** Select to export tenant data to an Excel comma-separated values (.csv) file.
 - **Manage Tags:** Select to add, edit, or delete a tag.
@@ -66,7 +66,7 @@ The following table describes the different statuses that you might see in one o
 
 | Status           | Description                                                                                                        |
 |------------------|--------------------------------------------------------------------------------------------------------------------|
-| Access needed    | You don't have the appropriate GDAP role to view the information. Reach out to an admin in your partner tenant who can assign you the appropriate GDAP role to view data on the Tenants page.<br><br>To see which GDAP roles provide access to Microsoft Secure Score, see [Microsoft Secure Score: Microsoft Entra global roles permissions](/defender-xdr/microsoft-secure-score#microsoft-entra-global-roles-permissions).<br><br>To see which GDAP roles provide access to apps and services usage, see [Microsoft 365 Reports in the admin center: Who can see reports](../admin/activity-reports/activity-reports.md#who-can-see-reports). |
+| Access needed    | You don't have the appropriate granular delegated admin privileges (GDAP) to view the information. Reach out to an admin in your partner tenant who can assign you the appropriate GDAP role to view data on the Tenants page.<br><br>To see which GDAP roles provide access to Microsoft Secure Score, see [Microsoft Secure Score: Microsoft Entra global roles permissions](/defender-xdr/microsoft-secure-score#microsoft-entra-global-roles-permissions).<br><br>To see which GDAP roles provide access to apps and services usage, see [Microsoft 365 Reports in the admin center: Who can see reports](../admin/activity-reports/activity-reports.md#who-can-see-reports). |
 | Error       | An error occurred during the onboarding process for this customer tenant and we're working on a fix. If this error persists for more than 24 hours, contact Support. |
 | Limited          | This customer tenant has access to only a limited set of experiences in Lighthouse, including GDAP setup and management, user search, user details, tenant tagging, and service health.<br><br>Select the tenant name to see a detailed status of Lighthouse management requirements. For more information, see [Requirements for Microsoft 365 Lighthouse](m365-lighthouse-requirements.md).|
 | Managed          | This customer tenant can be actively managed and monitored in Lighthouse for users and devices with required licenses.  |
@@ -90,95 +90,130 @@ To view detailed customer tenant information, select a tenant from the list of t
 
 :::image type="content" source="../media/m365-lighthouse-tenants-page-overview/tenant-details-page.png" alt-text="Screenshot of the Tenant details page." lightbox="../media/m365-lighthouse-tenants-page-overview/tenant-details-page.png":::
 
-### Overview tab
-
-On the Overview tab, you can view customer tenant overview information, contact information, and Microsoft 365 service usage.
+### Metadata area
 
-#### Tenant overview section
+The metadata area at the top of the page provides basic information about the customer tenant from its Microsoft 365 account. 
 
-The Tenant overview section provides information about the customer tenant from its Microsoft 365 account.
+| Tenant information | Description |
+|--|--|
+| Tenant ID | The organization's tenant ID. |
+| Total enabled users | The number of users assigned in the customer tenant. |
+| Total devices | The number of devices enrolled in the customer tenant and managed through Microsoft Intune. Select **View devices** to open the **Devices** page to see a list of devices and device compliance insights for the tenant. |
+| Lighthouse management | The management status of the customer tenant in Lighthouse: **Managed**, **Limited**, **Removed by partner**, or **Removed by customer**. Select **View details** to open the Lighthouse management details pane for the tenant. |
+| Your permissions | The number of roles assigned to you in the customer tenant. Roles determine which tasks you can complete for customers and what data you can view. Select **View roles** to open the **Roles** page to see which roles are assigned to you in the tenant. |
+| Tags | The tags assigned to the customer tenant in Lighthouse. |
 
-| Tenant information    | Description|
-|-----------------------|------------------|
-| Tenant Domain    |The organization's domain.|
-| Tenant ID|The organization's tenant ID.|
-| Lighthouse management | The management status of the customer tenant in Lighthouse (Managed, Limited, Removed by partner, or Removed by customer) |
-| Delegated access  | The type of admin privileges the customer granted your organization: DAP, GDAP, or None. |
-| Your permissions    | The roles assigned to you in the tenant. Roles determine which tasks you can complete for customers, and what data you can view.|
-| Total users    |The number of users assigned in the tenant. You can select this number to open the Users page for that tenant.|
-| Total devices|The number of devices enrolled in the tenant. You can select this number to open the Devices page for that tenant.|
+### Overview tab
 
-#### Scores section
+On the **Overview** tab, you can view a summary of key insights, customer information, Secure Score, Exposure Score, and adoption insights.
 
-The Scores section shows you the customer tenant's Secure Score, Exposure Score, and adoption insights at a glance. Select any of the links in this section to view detailed information about the scores and insights.
+#### Summary
 
-To learn more, see [Microsoft Secure Score](../security/defender/microsoft-secure-score.md), [Exposure score in Defender Vulnerability Management](../security/defender-vulnerability-management/tvm-exposure-score.md), and [Microsoft Adoption Score](../admin/adoption/adoption-score.md).
+The **Summary** section provides a high-level summary of key insights for the customer tenant around baseline compliance, security and adoption posture, critical alerts, and information about the customer tenant's subscriptions and mailbox storage status.
 
-#### Customer overview section
+#### Customer information
 
-The Customer overview section provides the following information for key contacts within the tenants you manage:
+The **Customer information** section provides a place to record basic customer information, such as service plans the customer is on and notes about the customer to ensure everyone in your organization is on the same page about the latest engagement with the customer.  
 
-- Headquarter location
-- Industry
-- Customer domain
-- Company website
+If your organization limits how often and who can reach out directly to customers, you can list customer engagement managers on this tab so others in your organization know who's authorized to contact the customer.  
 
-#### Customer contacts section
+Lastly, you can use this tab to store customer contact information, including name, title, phone, email, and notes about the contact. 
 
-The Customer contacts section provides the following information for key contacts within the tenants you manage:
+#### Secure Score
 
-- Name
-- Title
-- Phone
-- Email
-- Notes
+The **Secure Score** section provides Microsoft Secure Score information about the customer organization to help you assess their security posture. Microsoft Secure Score is a measurement of an organization's security posture. The higher the score, the better protected the organization is from threats. Microsoft provides recommendations for how to increase an organization's Secure Score, which improves its security posture. To learn more, see [Microsoft Secure Score](../security/defender/microsoft-secure-score.md).
 
-The **Notes** column shows information for the tenant, such as engagement preferences, location, time zone, and details about their role within the organization.
+#### Adoption insights
 
-To edit details, add notes, or delete an existing contact, select the contact name from the list. In the **Edit contact** pane, edit or delete the contact. To add another contact, select **+Add contact**.
+The **Adoption insights** section provides a subset of the Microsoft Adoption Score insights for the customer organization. Adoption insights tell you how the customer organization uses Microsoft products and features so you can help them improve their productivity and use the products more efficiently. To learn more, see [Microsoft Adoption Score](../admin/adoption/adoption-score.md).
 
-#### Deployment progress and User progress sections
+### Action items tab
 
-These sections provide a graphical view of the deployment and user progress.
+The **Action items** tab displays a summary of key issues in the customer tenant that require attention.
 
-#### Microsoft 365 services usage section
+#### Devices
 
-Lighthouse provides insights into Microsoft 365 services usage, including how many users within a customer tenant are licensed and actively using each service. The **Active users & devices** column indicates the number of users or devices that signed in to the service at least once in the past 28 days. The **Change in activity** column indicates change in active users and devices since last month.
+The **Devices** section provides a summary of the number of customer device issues that require attention across the tenant, including compliance, threat protection, device health, Windows 365 issues, and Windows event logs. This section also provides links to the associated pages where you can view details about the issues.
 
-The **Microsoft 365 services usage** section contains two subsections:
+#### Users and email
 
-- **Microsoft 365 Lighthouse-enabled services:** Services that can be managed within the Lighthouse portal.
-- **Additional Microsoft 365 services:** Services that are included in the Microsoft 365 suite but can't be managed within the Microsoft 365 Lighthouse portal at this time.
+The **Users and email** section helps you to quickly assess issues related to risky users, multifactor authentication (MFA), and quarantined messages.
 
 ### Deployment plan tab
 
-The Deployment plans tab provides status on a customer tenant's deployment plan. The deployment steps in the list are based on the baseline applied to the tenant. To see deployment step details, select a deployment step from the list.
+The **Deployment plan** tab provides status on a customer tenant's deployment plan. The deployment steps in the list are based on the baseline applied to the tenant. To see deployment step details, select a deployment step from the list.
 
-The Deployment plan tab also includes the following options:
+The **Deployment plan** tab also includes the following options:
 
 - **Refresh:** Select to retrieve the most current deployment step data.
 - **Search:** Enter keywords to quickly locate a specific deployment step in the list.
 
-### Deployment progress by user tab
+### Users tab
+
+The **Users** tab provides data relevant to users in the customer tenant.
+
+#### Summary
 
-This tab provides deployment status of each user for tasks that support user progress reporting. You can select a user to see more details. Deployment progress is only available for licensed tasks. User progress is only reported for tasks that are **Compliant**, **Not compliant**, or **Dismissed**.
+The **Summary** section provides an overview of insights related to users in the customer tenant, specifically around deployment task progress by user and the mailbox storage status of each user.
 
-The Deployment progress by user tab also includes the following options:
+#### Deployment progress
+
+The **Deployment progress** section provides the deployment status of each user for tasks that support user progress reporting. Select any user to see more details. Deployment progress is only available for licensed tasks. User progress is only reported for tasks that are **Compliant**, **Not compliant**, or **Dismissed**. 
+
+The **Deployment progress** section also includes the following options:
 
 - **Export:** Select to export tenant data to an Excel comma-separated values (.csv) file.
 - **Refresh:** Select to retrieve the most current deployment step data.
 - **Search:** Enter keywords to quickly locate a specific deployment step in the list.
 
-### Scores tab
+#### Mailbox usage
+
+The **Mailbox usage** section provides details on the storage status for user mailboxes and shared mailboxes. This section also includes filters to help you manage the list of mailboxes, including the ability to identify the archive status of a mailbox.
+
+### Product details and usage tab
+
+The **Product details and usage** tab contains all data related to subscriptions and license usage.
+
+#### Apps and services usage
+
+The **Apps and services usage** section provides insights into Microsoft 365 services usage, including how many users within a customer tenant are licensed and actively using each service.
+
+This section includes information about the following services:
+
+- **Services managed in Microsoft 365 Lighthouse:** These services can be managed within the Lighthouse portal.
+- **Services managed in the Microsoft 365 admin center:** These services are included in the Microsoft 365 subscription but can't be managed within the Lighthouse portal.
+
+Within the lists of services, the **Active users & devices** column indicates the number of users or devices that signed in to the service at least once in the past 28 days. The **Change in activity** column indicates a change in active users and devices since last month. 
+
+#### Subscriptions list
+
+The **Subscriptions list** section shows all the subscriptions your organization sold to the customer through the Cloud Solution Provider (CSP) channel. The product information is limited to subscriptions bought through the New Commerce Experience (NCE) and excludes Azure subscriptions. 
+
+The following information is captured for subscriptions: 
+
+| Subscription information | Description                                                                                                                                    |
+|--------------------------|------------------------------------------------------------------------------------------------------------------------------------------------|
+| Product name             | The name of the subscription.                                                                                                                      |
+| Subscription ID          | The ID number of the subscription.                                                                                                                 |
+| State                    | The state of the subscription: **Active**, **Expired**, or **In grace** (meaning it's in a grace period after expiring and before it's canceled). |
+| End date                 | The date the subscription ends.                                                                                                                    |
+| Type                     | Whether the subscription is **Paid** or **Trial**.                                                                                             |
+| Recurring billing        | Whether the customer enabled the subscription for autorenew at the end of the subscription period.                                               |
+| Paid licenses            | The number of paid licenses on the subscription.                                                                                                   |
+| Billing frequency        | The billing cycle for the subscription.                                                                                                            |
+| Purchase channel         | The channel through which the subscription was purchased.                                                                                          |
+
+### Scripts tab
 
-This tab provides Microsoft Secure Score information and adoption insights. Microsoft Secure Score is a measurement of an organization's security posture. The higher the score, the better protected the organization is from threats. Microsoft provides recommendations for how to increase an organization's secure score, which improves its security posture. To learn more, see [Microsoft Secure Score](../security/defender/microsoft-secure-score.md).
+The **Scripts** tab lets you create and deploy PowerShell scripts and check script results for Intune-managed devices within the customer tenant. 
 
-Adoption insights are a subset of the Microsoft Adoption Score. Adoption insights tell you how the organization uses Microsoft products and features so you can help them improve their productivity and use the products more efficiently. To learn more, see [Microsoft Adoption Score](../admin/adoption/adoption-score.md).
+For more information about creating and deploying PowerShell scripts, see [Deploy a PowerShell script from Microsoft 365 Lighthouse](m365-lighthouse-deploy-powershell-script.md).
 
 ## Related content
 
 [Requirements for Microsoft 365 Lighthouse](m365-lighthouse-requirements.md) (article)\
 [Microsoft 365 Lighthouse FAQ](m365-lighthouse-faq.yml) (article)\
 [Manage your tenant list in Microsoft 365 Lighthouse](m365-lighthouse-manage-tenant-list.md) (article)\
 [Overview of using Microsoft 365 Lighthouse baselines to deploy standard tenant configurations](m365-lighthouse-deploy-standard-tenant-configurations-overview.md) (article)\
-[Microsoft Secure Score](../security/defender/microsoft-secure-score.md) (article)
+[Microsoft Secure Score](../security/defender/microsoft-secure-score.md) (article)\
+[Microsoft Adoption Score](../admin/adoption/adoption-score.md) (article)

microsoft-365/lighthouse/m365-lighthouse-whats-new.md

@@ -586,7 +586,7 @@ You can now view usage data for Microsoft 365 services from within Microsoft 365
 
 These insights can help inform your customer engagements and deliver more value to your customers by empowering you to help them understand which services their users actively use and where there may be opportunities to enhance their security or productivity.
 
-For more information, see [Overview of the Tenants page in Microsoft 365 Lighthouse: Microsoft 365 services usage section](m365-lighthouse-tenants-page-overview.md#microsoft-365-services-usage-section).
+For more information, see [Overview of the Tenants page in Microsoft 365 Lighthouse: Apps and services usage](m365-lighthouse-tenants-page-overview.md#apps-and-services-usage).
 
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