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# For more information, see https://learn.microsoft.com/en-us/help/platform/learn-editor-add-metadata
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# For valid values of ms.service, ms.prod, and ms.topic, see https://learn.microsoft.com/en-us/help/platform/metadata-taxonomies
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title: Deployment overview for the Microsoft 365 Copilot app
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description: Enterprise and company IT Admins can use this guide to manage the deployment of the Microsoft 365 Copilot app to devices in their organization.
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author: jeffercMSFT # GitHub alias
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ms.author: jefferc # Microsoft alias
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ms.service: microsoft-365-copilot
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ms.topic: how-to
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ms.date: 09/05/2025
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manager: ameshm
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---
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# Deployment overview for the Microsoft 365 Copilot app
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The Microsoft 365 Copilot app helps Microsoft 365 users be more productive by providing a single place to access [Microsoft 365 Copilot](microsoft-365-copilot-overview.md) features and capabilities, including search, chat, agents, and more.
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## Download and install the app on a single device
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The app is available as a [web app](https://m365.cloud.microsoft/), as a desktop app that can be installed on [Windows and Mac Devices](https://www.microsoft.com/microsoft-365/copilot/download-copilot-app), and a mobile app for [Android](https://support.microsoft.com/office/microsoft-365-copilot-app-for-android-0383d031-a1c6-46c9-b734-53cd1d22765b) and [iOS](https://support.microsoft.com/office/microsoft-365-copilot-app-for-ios-c8880c05-883a-46b6-ad32-9bffa31228d0) devices.
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## Deploy the app with Microsoft 365 Apps
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Windows devices with the Microsoft 365 desktop client apps will automatically install the Microsoft 365 Copilot app. This app installation takes place in the background and would not disrupt the user. This app installation will start in Fall 2025.
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> [!NOTE]
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> The installation of the Microsoft 365 Copilot app to devices with Microsoft 365 Apps is not enabled for customers in the European Economic Area (EEA).
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To prevent the app from installing to a device with existing installations of Microsoft 365 Apps:
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1. Sign in to the [Microsoft 365 Apps admin center](https://config.office.com/deploymentsettings) with an admin account.
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2. Go to **Customization** > **Device Configuration** > **Modern App Settings**.
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3. Select **Microsoft 365 Copilot app**, then clear the **Enable automatic installation of Microsoft 365 Copilot app** check box.
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@@ -33,14 +33,15 @@ The Employee Self-Service (ESS) agent answer policy-related questions, assist wi
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|Version |Changes |
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|---------|--------|
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|1.0.0.64 |Hard agent handoff base template without context passing (Topic is disabled by default) |
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|1.0.0.66 |Internal licensing validation |
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|1.0.0.62 |ESS package name to Employee Self-Service Agent |
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|1.0.0.61 |No functional changes |
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|1.0.0.60 |Added default starter prompts |
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|1.0.0.59 |Internal naming standards fix |
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|1.0.0.58 |Supported back the UserContext flow among ESS Core package and ISV packages.</br> The UserContext setup is the same as existing way of adding ISV specific user context topics as redirected topics in the topic "[Admin] - User Context - Setup" |
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|1.0.0.71 |Minor bug fixes |
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|1.0.0.64 |Hard agent handoff base template without context passing (Topic is disabled by default). |
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|1.0.0.66 |Internal licensing validation. |
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|1.0.0.62 |ESS package name changed to Employee Self-Service Agent. |
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|1.0.0.61 |No functional changes. |
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|1.0.0.60 |Added default starter prompts. |
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|1.0.0.59 |Internal naming standards fix. |
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|1.0.0.58 |Supported the UserContext flow among ESS Core package and ISV packages. </br>The UserContext setup is the same as the existing way of adding ISV-specific user context topics as redirected topics in the topic [Setup User Context](sapsuccessfactors.md#setup-user-context). |
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|1.0.0.71 |Minor bug fixes. |
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|1.0.0.72 |Bug fixes for the Large Multimodal Model (LMM) capacity error message. |
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## Get started with the Employee Self-Service agent
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The **Admin** works in the Microsoft admin center to assign roles.
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The **Maker** works in Microsoft Copilot Studio to configure the agent. The maker sets up user context, knowledge sources (including M365 data and ISV connectors), topics, and ISV packages. All of this information goes through orchestration to reach the end user.
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The **Maker** works in Microsoft Copilot Studio to configure the agent. The maker sets up user context, knowledge sources (including Microsoft 365 data and ISV connectors), topics, and ISV packages. All of this information goes through orchestration to reach the end user.
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The **End user** accesses the Employee Self-Service agent in Microsoft 365 Chat or through Microsoft Teams.
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:::image type="content" source="../media/microsoft-365-copilot-e5-guide/purview-sensitivity-labels-prompt.png" alt-text="In Microsoft Purview Information Protection, turn on sensitivity labels for SharePoint and OneDrive." lightbox="../media/microsoft-365-copilot-e5-guide/purview-sensitivity-labels-prompt.png":::
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-**Option 2**: Use the `[Set-SPOTenant](/powershell/module/sharepoint-online/set-spotenant)` Windows PowerShell cmdlet.
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-**Option 2**: Use the `[Set-SPOTenant](/powershell/module/microsoft.online.sharepoint.powershell/set-spotenant)` Windows PowerShell cmdlet.
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To learn more about this configuration, see [Enable sensitivity labels for files in SharePoint and OneDrive](/purview/sensitivity-labels-sharepoint-onedrive-files).
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### Find and cleanup inactive sites
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✅ **Create a [site lifecycle management policy](/sharepoint/site-lifecycle-management#create-an-inactive-site-policy) that finds inactive sites**
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✅ **Create a [site lifecycle management policy](/sharepoint/site-lifecycle-management#how-to-create-an-inactive-site-policy) that finds inactive sites**
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A [site lifecycle management policy](/sharepoint/site-lifecycle-management#create-an-inactive-site-policy) automatically detects inactive sites and sends a notification email to the site owners. When you use the email, the site owners can confirm that the site is still active.
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A [site lifecycle management policy](/sharepoint/site-lifecycle-management#how-to-create-an-inactive-site-policy) automatically detects inactive sites and sends a notification email to the site owners. When you use the email, the site owners can confirm that the site is still active.
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Copilot can show data from these inactive sites in user prompts, which can lead to inaccurate and cluttered Copilot results.
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4. When the policy runs and finds inactive sites, the policy automatically emails the site owners. The site owners should confirm if the site is still active.
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5. If the site owners confirm the sites aren't needed, then put inactive sites in [read-only mode with SAM](/sharepoint/site-lifecycle-management#read-only-mode), or move the sites to [Microsoft 365 Archive with SAM](/microsoft-365/archive/archive-setup).
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To learn more about this policy and report, see [site lifecycle management policy](/sharepoint/site-lifecycle-management#create-an-inactive-site-policy).
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To learn more about this policy and report, see [site lifecycle management policy](/sharepoint/site-lifecycle-management#how-to-create-an-inactive-site-policy).
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#### Best practices for managing inactive SharePoint sites
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-[**Use the policy execution report**](/sharepoint/site-lifecycle-management) to keep track on site owner action status in response to the notifications.
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- Select the Get AI insights button to [**get AI insights**](/sharepoint/advanced-management#ai-insights) generated for the report to help you identify issues with the sites and possible actions to address these issues.
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-**Give the site owners a timeline** to complete these tasks. If they don't complete the task within the timeframe, you can move the sites to [Microsoft 365 Archive](/microsoft-365/archive/archive-overview) using [SAM Inactive Sites - Archive capability](/sharepoint/site-lifecycle-management#create-an-inactive-site-policy) so that you can reactive them later if needed.
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-**Give the site owners a timeline** to complete these tasks. If they don't complete the task within the timeframe, you can move the sites to [Microsoft 365 Archive](/microsoft-365/archive/archive-overview) using [SAM Inactive Sites - Archive capability](/sharepoint/site-lifecycle-management#how-to-create-an-inactive-site-policy) so that you can reactive them later if needed.
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This action helps reduce outdated content that clutters Copilot's data source, which improves the accuracy of Copilot responses.
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- must-keep
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- trust-pod
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hideEdit: true
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ms.date: 07/30/2025
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ms.date: 09/05/2025
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ms.update-cycle: 180-days
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---
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Web search query logging is available so that admins can perform search, audit, and eDiscovery on the exact web search queries Copilot derived from the user's prompt. Admins can already perform these actions for prompts and responses and are able to use their familiar tools to extend those actions to search queries. For more information, see [Audit log activities](/purview/audit-log-activities#copilot-activities), [Copilot interaction events overview](/office/office-365-management-api/copilot-schema), and [Search for and delete Copilot data in eDiscovery (preview)](/purview/edisc-search-copilot-data#identifying-web-queries-in-microsoft-365-copilot-usage).
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Administrators can also view the actual web search terms Copilot used, right alongside the original prompt, the response, and any supporting resources by using activity explorer in Microsoft Purview Data Security Posture Management (DSPM) for AI. For more information, see [Learn about Data Security Posture Management (DSPM) for AI](/purview/dspm-for-ai).
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### Examples of generated search queries
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The following table provides multiple examples of a user's prompt and the generated search queries sent to Bing. It also explains how Microsoft 365 Copilot and Microsoft 365 Copilot Chat formulate a response. Brackets indicate placeholders for specific information referenced by the user or inferred by Copilot.
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