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Merge pull request #29366 from MicrosoftDocs/heidip-ess-september-updates-2025
Heidip ess september updates 2025
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copilot/employee-self-service/customize.md

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The Employee Self-Service agent comes with several out-of-the-box Topics to get you started. The maker can customize each of these topics. These topics can be tested before publishing them to the broader set of users. These customizations reflect in all surfaces where the agent is published.
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The following Topics are available in the current package version 1.0.0.69:
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The following Topics are available in the current package version:
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|Topic |Type |Trigger |Enabled (default) |When to use |
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|------|-----|--------|------------------|------------|

copilot/employee-self-service/overview.md

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|Version |Changes |
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|---------|--------|
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|1.0.0.64 |Hard agent handoff base template without context passing (Topic is disabled by default). |
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|1.0.0.64 |Hard agent handoff base template without context passing (Topic is disabled by default) |
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|1.0.0.66 |Internal licensing validation |
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|1.0.0.62 |ESS package name to Employee Self-Service Agent |
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|1.0.0.61 |No functional changes |
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|1.0.0.60 |Added default starter prompts |
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|1.0.0.59 |Internal naming standards fix |
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|1.0.0.58 |Supported back the UserContext flow among ESS Core package and ISV packages.</br> The UserContext setup is the same as existing way of adding ISV specific user context topics as redirected topics in the topic "[Admin] - User Context - Setup" |
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|1.0.0.71 | |
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|1.0.0.71 |Minor bug fixes |
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## Get started with the Employee Self-Service agent
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copilot/employee-self-service/prerequisites.md

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|Role |Workload/tools |Licensing and access |
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|------------------------------|---------------|---------------------|
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|Users |Microsoft 365 Copilot |[Microsoft 365 Copilot](../microsoft-365-copilot-licensing.md) |
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|Users |Microsoft Power Platform* |[Licensing overview for Power Platform](/power-platform/admin/pricing-billing-skus) </br>[Request limits and allocations](/power-platform/admin/api-request-limits-allocations)|
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|Users |Microsoft 365 Copilot |[Microsoft 365 Copilot](../microsoft-365-copilot-licensing.md) |
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|Users |Microsoft Teams |[Manage user access to Microsoft Teams](/microsoftteams/user-access) |
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|Environment admins and makers |Copilot Studio |[Copilot Studio licensing and subscriptions](/microsoft-copilot-studio/requirements-licensing-subscriptions) |
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