Merge pull request #31129 from Erikre/erikre-docs-11315948

erikre-docs-11315948

Author: Erikre

copilot/agent-essentials/m365-agents-faq.md

@@ -4,7 +4,7 @@ f1.keywords:
 ms.author: erikre
 author: ErikRe
 manager: dansimp
-ms.date: 11/13/2025
+ms.date: 03/17/2026
 ms.update-cycle: 180-days
 audience: Admin
 ms.topic: concept-article
@@ -20,16 +20,16 @@ description: Get answers to frequently asked questions about agents governance f
 
 ## Do I need an agent or a connector? How do I get started?
 
-Whether you need an agent or a connector depends on your business needs. Copilot agents support specialized workflows and experiences, whereas connectors help add knowledge to Microsoft 365 intelligence experiences, including Copilot.
+Whether you need an agent or a connector depends on your business needs. Agents in Microsoft 365 support specialized workflows and experiences, whereas connectors help add knowledge to Microsoft 365 intelligence experiences, including Copilot.
 
-- **Copilot agents** extend the functionality of Copilot by acting as specialized AI assistants tailored to specific domains or use cases. You can use agents to extend Copilot's knowledge, automate workflows, and deliver tailored user experiences in Microsoft Teams, Outlook, SharePoint, or custom apps. You can create a declarative agent using Copilot's AI infrastructure, model, and orchestrator. Or, for complex workflows or specific language models, you can create a custom agent. For more information, see [Agents for Microsoft 365 Copilot](/microsoft-365-copilot/extensibility/agents-overview).
+- **Agents in Microsoft 365** extend the functionality of Copilot by acting as specialized AI assistants tailored to specific domains or use cases. You can use agents to extend Copilot's knowledge, automate workflows, and deliver tailored user experiences in Microsoft Teams, Outlook, SharePoint, or custom apps. You can create a declarative agent using Copilot's AI infrastructure, model, and orchestrator. Or, for complex workflows or specific language models, you can create a custom agent. For more information, see [Agents for Microsoft 365 Copilot](/microsoft-365-copilot/extensibility/agents-overview).
 - **Copilot connectors** enable you to ingest data, such as unstructured, line-of-business data, into the Microsoft Graph so that Copilot can reason over that data alongside other data. There are more than 100 prebuilt Copilot connectors available, and the Connectors API can be used to create custom connectors. For more information, see [Microsoft 365 Copilot Connectors](/microsoft-365-copilot/extensibility/overview-copilot-connector).
 
 To get started, [review our planning guide](/microsoft-365-copilot/extensibility/planning-guide), which can help you define your business need, and determine whether you need an agent or a connector. Also see [Understand available agent options](m365-agents-admin-guide.md#understand-available-agent-options).
 
-## What kinds of Copilot agents are available?
+## What kinds of agents are available for Microsoft 365?
 
-There are two main types of Copilot agents you can create: 
+There are two main types of agents you can create for Microsoft 365: 
 
 - **[Declarative agents](/microsoft-365-copilot/extensibility/agents-overview#declarative-agents)**, which use Copilot's AI infrastructure, model, and orchestrator. These agents are built using low-code tools like Agent Builder or pro-code tools like Visual Studio, Visual Studio Code, and the Microsoft 365 Agents Toolkit. Declarative agents run in Microsoft 365 Copilot and Microsoft 365 apps like Teams, Outlook, and SharePoint.
 - **[Custom engine agents](/microsoft-365-copilot/extensibility/agents-overview#custom-engine-agents)**, which are fully customized AI assistants. These agents require hosting outside of Microsoft 365, and are typically built using low-code Copilot Studio or pro-code tools like Visual Studio, Visual Studio Code, and Agents Toolkit, using languages such as .NET, Python, and JavaScript, and frameworks like Semantic Kernel or LangChain.
@@ -39,21 +39,21 @@ For more information, see the following articles:
 - [Choose what type of agent to build](/microsoft-365-copilot/extensibility/agents-overview#choose-what-type-of-agent-to-build)
 - [Understand available agent options](m365-agents-admin-guide.md#understand-available-agent-options)
 
-## Who can create, build, and share Copilot agents?
+## Who can create, build, and share agents?
 
 - **Users** can create declarative agents in Agent Builder or SharePoint if enabled by tenant settings (requires Copilot license or subscription)
 - **Makers** can use Copilot Studio (lite or full) for low-code agents
 - **Developers** can use Copilot Studio SDK or Agents Toolkit for pro-code agents. Developers can also [submit agents to the marketplace](/copilot/microsoft-365/agent-essentials/agent-policies/agent-submit-marketplace)
 - Both **Makers** and **Developers** can add actions, connectors, and advanced logic in Copilot Studio or via the Microsoft 365 Agents Toolkit
 
-People in your organization can also [sideload agents](/copilot/microsoft-365/agent-essentials/agent-policies/agent-sideload), [share agents](/microsoft-365/admin/manage/manage-shared-agents), and [publish agents](/microsoft-365/admin/manage/manage-copilot-agents-integrated-apps#publish-agents), according to tenant policies and admin controls that are configured in the Microsoft 365 admin center. 
+People in your organization can also [sideload agents](/copilot/microsoft-365/agent-essentials/agent-policies/agent-sideload), [share agents](/microsoft-365/admin/manage/manage-shared-agents), and [publish agents](/microsoft-365/admin/manage/agent-registry#publish-agents), according to tenant policies and admin controls that are configured in the Microsoft 365 admin center. 
 
 For more information, see the following articles:
 
 - [Agents admin guide for Microsoft 365](m365-agents-admin-guide.md)
-- [Manage access to Copilot agents](/microsoft-365/admin/manage/manage-copilot-agents-integrated-apps#manage-access-to-copilot-agents)
+- [Manage access to agents in Microsoft 365](/microsoft-365/admin/manage/manage-copilot-agents-integrated-apps#manage-access-to-copilot-agents)
 
-## What tools do I need to create, build, implement, and use Copilot agents?
+## What tools do I need to create, build, implement, and use agents in Microsoft 365?
 
 Depending on what you want to do, Copilot agent tools are available, as summarized in the following table:
 
@@ -71,7 +71,7 @@ Make sure to review the following resources:
 
 ## What governance or controls are available for agents?
 
-The following governance options are available for Copilot agents:
+The following governance options are available for agents in Microsoft 365:
 
 - **[Copilot Control System](/copilot/microsoft-365/copilot-control-system/overview)**: Unified dashboard for managing Copilot and agents
 - **[Microsoft Purview](/purview/ai-microsoft-purview)**: Compliance, audit, and eDiscovery across all extensibility options
@@ -83,7 +83,7 @@ See [Understand agent security, privacy, and compliance](m365-agents-admin-guide
 
 Yes. Reports are available to help administrators monitor licenses, agents, and deployments. Custom reports can also be created. See [Copilot Control System measurement and reporting](/copilot/microsoft-365/copilot-control-system/security-governance).
 
-## Can administrators control data sources used by Copilot agents and connectors?
+## Can administrators control data sources used by agents and connectors?
 
 Yes, administrators can control data sources that are used. Administrators can also configure Copilot features, specify sharing permissions, block or unblock agents, and more.
 
@@ -93,7 +93,7 @@ Yes, administrators can control data sources that are used. Administrators can a
 
 For more information, see the following resources:
 
-- [Manage agents and integrated apps in Microsoft 365](/microsoft-365/admin/manage/manage-copilot-agents-integrated-apps)
+- [Manage agents in Microsoft 365](/microsoft-365/admin/manage/manage-copilot-agents-integrated-apps)
 - [Connectors overview in Microsoft 365](/microsoft-365-copilot/extensibility/overview-copilot-connector)
 
 ## How does an agent access data?  
@@ -107,13 +107,13 @@ For more information, see the following articles:
 - [Copilot Control System security and governance](/copilot/microsoft-365/copilot-control-system/security-governance)
 - [Understand agent security, privacy, and compliance](m365-agents-admin-guide.md#understand-agent-security-privacy-and-compliance)
 
-## What controls should administrators implement for Copilot agents?
+## How should administrators control agents?
 
 In general, administrators should take the following actions:
 
 - Use the [Copilot Control System](/copilot/microsoft-365/copilot-control-system/overview) for centralized governance, security, and measurement
 - Use [Purview DSPM for AI](/purview/dspm-for-ai?tabs=m365) to identify and mitigate oversharing and insider risks
-- Configure [integrated apps settings](/copilot/microsoft-365/microsoft-365-copilot-app-admin-settings) for extensibility enablement and granular controls
+- Configure [agent settings](/copilot/microsoft-365/microsoft-365-copilot-app-admin-settings) for extensibility enablement and granular controls
 
 For more information, see [Agents admin guide for Microsoft 365](/copilot/microsoft-365/agent-essentials/m365-agents-admin-guide).
 

microsoft-365/admin/TOC.yml

@@ -272,7 +272,7 @@ items:
            href: /copilot/microsoft-365/copilot-for-microsoft-365-admin
          - name: Microsoft 365 Copilot extensibility
            items:
-            - name: Manage Copilot agents in the Microsoft 365 admin center
+            - name: Manage agents in the Microsoft 365 admin center
               href: manage/manage-copilot-agents-integrated-apps.md
             - name: Agent 365 Overview page
               href: manage/agent-365-overview.md