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Merge pull request #28881 from MicrosoftDocs/main
[AutoPublish] main to live - 07/08 13:32 PDT | 07/09 02:02 IST
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copilot/copilot-tuning-admin-guide.md

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ms.author: lauragra
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author: lauragra
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manager: calvind
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ms.date: 06/17/2025
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ms.date: 07/03/2025
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audience: Admin
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ms.topic: overview
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ms.service: microsoft-365-copilot
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- An AI Admin must accept the EAP terms on behalf of the organization.
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> [!NOTE]
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> If Copilot Tuning isn't available in your tenant, contact your Microsoft Customer Success Account Manager (CSAM) to request EAP provisioning.
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- You must have one of the following roles:
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- Global Administrator
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- AI Administrator (if defined as a custom role in your organization)
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- You must be an AI Admin.
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- Copilot extensibility is enabled via **Copilot settings** in the admin center. For more information, see [Manage agents for Microsoft 365 Copilot in the Microsoft 365 admin center](/microsoft-365/admin/manage/manage-copilot-agents-integrated-apps#enable-or-disable-copilot-extensibility).
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- If you block new Power Platform connectors by default via Data Loss Prevention (DLP) policies, run one of the following commands to reclassify the connector.
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To activate the Copilot Tuning service and scope its availability:
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1. Go to the [Microsoft 365 admin center](https://admin.microsoft.com) and sign in with your Global Administrator or AI Administrator account.
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1. Go to the [Microsoft 365 admin center](https://admin.microsoft.com) and sign in with your AI Administrator account.
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2. Go to **Copilot** > **Copilot settings**.
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:::image type="content" source="media/copilot-tuning-admin-guide/copilot-settings.png" alt-text="Screenshot of Copilot settings in the admin center." lightbox="media/copilot-tuning-admin-guide/copilot-settings.png" border="false":::
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3. Choose **Copilot Tuning**, and choose **Accept** to accept the [EAP terms](https://go.microsoft.com/fwlink/?linkid=2312708).

copilot/copilot-tuning-troubleshooting-mac.md

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ms.author: emrek
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author: emrekiciman
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manager: calvind
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ms.date: 06/17/2025
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ms.date: 07/08/2025
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audience: Admin
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ms.topic: troubleshooting
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ms.service: microsoft-365-copilot
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ms.localizationpriority: medium
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ms.collection:
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- m365copilot
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- magic-ai-copilot
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description: Find information about how to troubleshoot the Microsoft 365 admin center when using Copilot Tuning to fine-tune models.
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description: Find information about how to troubleshoot issues with the Microsoft 365 admin center when using Copilot Tuning to fine-tune models.
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---
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# Troubleshoot the Microsoft 365 admin center task fine-tuning
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This article describes some of the most common issues with the Microsoft 365 admin center when using Microsoft 365 Copilot Tuning to fine-tune models how to troubleshoot them.
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This article describes some of the most common issues with Copilot Tuning in the Microsoft 365 admin center and how to troubleshoot those issues.
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[!INCLUDE [copilot-tuning-preview](includes/copilot-tuning-preview.md)]
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## I don't see the task-specific models in the settings
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## I don't see Copilot Tuning in the admin center settings
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Task-specific models should always be available. If you don't see them, make sure you have the required licenses and permissions. You need at least 5,000 Copilot licenses for this feature to be available.
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If you don't see Copilot tuning in the admin center, make sure you have the required prerequisites in place:
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## Admin doesn't see the task-specific models
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If an admin doesn't see the task-specific models, they might have eligibility issues. Make sure you have the necessary licenses and permissions. If if the admin isn't eligible, an error is displayed with possible causes.
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- You must have an AI Admin role.
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- Your tenant must have at least 5,000 Microsoft 365 Copilot add-on licenses.
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- You must accept the Early Access Preview (EAP) terms to enable the feature.
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## Setup is taking more than 5 minutes
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If the setup takes more than 5 minutes, it might be due to service failures or other issues. If the setup is not completed within an hour, reach out to support.
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## Managing access to the task-specific models
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Admins can manage access to the task-specific models by adding specific users to the organization. When added, users receive an email with a link to the model.
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If the setup takes more than 5 minutes, it might be due to service failures or other issues. If the setup isn't completed within an hour, reach out to your Microsoft EAP contact.
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## I accidentally deleted a model
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If a model is deleted, it can't be recovered. Make sure you have the correct permissions and take necessary precautions to avoid accidental deletions.
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If a model is deleted, it can't be recovered. Make sure you have the correct permissions and take necessary precautions to avoid deleting a model accidentally.
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## Insufficient training data
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### Related content
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- [Copilot Tuning admin guide](copilot-tuning-admin-guide.md)
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- [Microsoft 365 Copilot Tuning overview (preview)](copilot-tuning-overview.md)
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If you need support or want to provide feedback, see [Copilot Tuning FAQ](copilot-tuning-faq.yml).
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- [Copilot Tuning FAQ](copilot-tuning-faq.yml)
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