Merge pull request #28416 from MicrosoftDocs/main

[AutoPublish] main to live - 05/06 10:30 PDT | 05/06 23:00 IST

Author: Ruchika-mittal01

microsoft-365/admin/activity-reports/message-consumption.md

@@ -0,0 +1,132 @@
+---
+title: "Microsoft 365 reports in the admin center - Message consumption"
+ms.author: camillepack
+author: camillepack
+manager: scotv
+ms.date: 05/06/2025
+audience: Admin
+ms.topic: concept-article
+ms.service: microsoft-365-copilot
+ms.localizationpriority: medium
+ms.collection: 
+- Tier2
+- scotvorg
+- M365-subscription-management
+- Adm_O365
+- Adm_NonTOC
+- m365copilot
+- magic-ai-copilot
+ms.custom: AdminSurgePortfolio
+ROBOTS: NOINDEX, NOFOLLOW
+description: "Learn about the Message consumption report in the Microsoft 365 admin center and how it helps to manage costs associated with Microsoft 365 Copilot Chat."
+---
+
+# Microsoft 365 reports in the admin center – Message consumption
+
+The Message consumption report helps you manage metered consumption costs for Microsoft 365 Copilot Chat. This report gives you visibility into billed messages associated with your Microsoft 365 Copilot pay-as-you-go billing policies and includes key metrics such as:
+
+- Total messages consumed
+- Cumulative and daily time series
+- Messages consumed per user, per agent, and per agent-user pair
+
+To learn more about meters, see [Meters for Microsoft 365 Copilot pay-as-you-go for IT admins](/copilot/microsoft-365/pay-as-you-go/meters).
+
+## How do I get to the message consumption report?  
+
+1. In the admin center, go to **Reports** > **Usage**.
+1. Select **Microsoft 365 Copilot** to view the list of reports.
+1. Select **Message consumption** from the dropdown.
+
+## Interpret the Message consumption report
+
+After you [set up pay-as-you-go for Microsoft 365 Copilot Chat](/copilot/microsoft-365/pay-as-you-go/setup), either in the Microsoft 365 admin center or Power Platform admin center, and enabled agent usage in your organization, you'll see a new report including metrics for messages consumed.
+
+To help you mitigate overspending, the report includes alerts when users in your organization have consumed more than 2,000 billed messages. To learn more, see [Using agents in Microsoft 365 Copilot Chat](/copilot/agents) and the [overview on enabling agents](/microsoft-copilot-studio/requirements-messages-management), which explains how agents are billed.  
+
+You can filter the report by different periods. The Message consumption report can be viewed over the last 7 or 30 days.
+
+:::image type="content" source="../../media/mc-hero-metric.png" alt-text="Screenshot showing the Message consumption report page in the Microsoft 365 admin center." lightbox="../../media/mc-hero-metric.png":::
+
+>[!NOTE]
+> During the preview stage, the report displays a maximum of 30 days of message consumption history. In addition, usage information from before May 3, 2025 won't be available in the report.  
+
+### Messages consumed
+
+The **Messages consumed** metric shows the [total billed messages](/microsoft-copilot-studio/billing-licensing#billed-messages) from interactions by users in your organization who do not have a Microsoft 365 Copilot license, and are interacting with agents in Copilot Chat that spin the [Copilot Studio meter](/microsoft-copilot-studio/billing-licensing#copilot-studio-pay-as-you-go-meter) during the selected period.  
+
+The number of messages consumed depends on the design of the agent, how often end-users interact with it, and the features the agent uses. Each interaction with an agent might use multiple message types simultaneously. For example, an agent grounded in a tenant graph could use 12 messages (10 messages for tenant graph-grounding, and two messages for generative answers) to respond to a single complex prompt from a user.
+
+### Alerts
+
+The **Alert** card is visible in the report when one or more users consumed more than 3,000 messages in the past 30 days.
+
+Select **View message consumption details** to see the user list and export it to CSV. If users have consumed 2000-3000 messages, a similar alert will appear.
+
+:::image type="content" source="../../media/mc-alert.png" alt-text="Screenshot showing the alert box that informs admins about high message consumption." lightbox="../../media/mc-alert.png":::
+
+>[!NOTE]
+> For preview, the Alerts will remain visible in the report for up to seven days and will disappear after if there are no new users who crossed the threshold.  
+
+### View charts
+
+You can see the following cumulative chart in this report as default view.
+
+:::image type="content" source="../../media/mc-cumulative-chart.png" alt-text="Screenshot showing the chart with a green trend line that shows the cumulative default view for message consumption." lightbox="../../media/mc-cumulative-chart.png":::
+
+The definition of messages consumed is the same as provided earlier.  
+
+You can switch between the **Cumulative view** and **Daily view**.
+
+**Cumulative view** shows you the total number of messages consumed over the selected time frame.  
+
+**Daily view** shows you the messages consumed on a daily basis over the selected time frame.  
+
+#### User details
+
+:::image type="content" source="../../media/mc-user-details.png" alt-text="Screenshot showing a table for user details in the Message consumption report." lightbox="../../media/mc-user-details.png":::
+
+| Item                    | Description                                                                                      |
+|-------------------------|--------------------------------------------------------------------------------------------------|
+| Username                | The user's principal name.                                                                       |
+| Display name            | The full name of the user.                                                                       |
+| Past 7 days             | The number of messages consumed in the past 7 days including today. The total messages consumed over the past 7 days, including today. |
+| Past 30 days            | The number of messages consumed in the past 30 days including today. The total messages consumed over the past 30 days, including today. |
+| Last activity date (UTC)| The latest date the user had activity with a metered agent in Copilot chat.           |
+
+#### Agent details
+
+:::image type="content" source="../../media/mc-agent-details.png" alt-text="Screenshot showing a table for agent details in the Message consumption report." lightbox="../../media/mc-agent-details.png":::
+
+| Item                    | Description                                                                                      |
+|-------------------------|--------------------------------------------------------------------------------------------------|
+| Agent ID                | An agent is an element of an app. The ID is the app identifier generated by Microsoft.          |
+| Agent name              | The name of the app as present in the app manifest                                               |
+| Past 7 days             | The total messages consumed by users who used the agent over the past 7 days, including today. |
+| Past 30 days            | The total messages consumed by users who used this agent over the past 30 days including today. |
+| Last activity date (UTC)| The date when the agent was last used by users in your org who do not have Microsoft 365 Copilot license. |
+
+#### User and agent details
+
+:::image type="content" source="../../media/mc-user-agent.png" alt-text="Screenshot showing the table for user and agent details in the Message consumption report." lightbox="../../media/mc-user-agent.png":::
+
+| Item                    | Description                                                                                      |
+|-------------------------|--------------------------------------------------------------------------------------------------|
+| Agent ID                | An agent is an element of an app. The ID is the app identifier generated by Microsoft.          |
+| Agent name              | The name of the app as present in the app manifest                                               |
+| Username                | The user's principal name.                                                                       |
+| Past 7 days             | The total messages consumed by the user who used this agent over the past 7 days, including today                            |
+| Past 30 days            | The total messages consumed by the user who used this agent over the past 30 days, including today                            |
+| Last activity date (UTC)| The date when the agent was last used by users in your org who do not have Microsoft 365 Copilot license. |
+
+> [!NOTE]
+> The report shows data up to today, but doesn't automatically update if there's been recent usage. To view the latest data, manually refresh the report.
+
+## FAQ
+
+## Will I see consumption in this report if I configured billing policy in Power platform admin center?  
+
+Yes. You can set up the pay-as-you-go billing policy in the Microsoft 365 admin center or Power Platform admin center. If pay-as-you-go is configured, and users without a Microsoft 365 Copilot license use metered agents in Copilot Chat, data will appear in the report.
+
+## What is “Last activity detected”?  
+
+This is the date and timestamp of the most recent prompt or user activity that generated the messages consumed.

microsoft-365/admin/activity-reports/microsoft-copilot-usage.md

@@ -3,7 +3,7 @@ title: "Microsoft 365 admin center – Microsoft 365 Copilot Chat usage"
 ms.author: camillepack
 author: camillepack
 manager: scotv
-ms.date: 01/14/2025
+ms.date: 05/07/2025
 audience: Admin
 ms.topic: concept-article
 ms.service: microsoft-365-copilot
@@ -13,18 +13,17 @@ ms.collection:
 - scotvorg
 - M365-subscription-management
 - Adm_O365
-- Adm_NonTOC
 - m365copilot
 - magic-ai-copilot
 description: "Learn about the Microsoft 365 Copilot Chat usage report and gain insights into the Microsoft 365 Copilot Chat activity in your organization."
 ---
 
 # Microsoft 365 reports in the admin center – Microsoft 365 Copilot Chat usage
 
-The Microsoft 365 Copilot Chat usage dashboard provides insights into active usage of Microsoft 365 Copilot Chat. The report includes total active users, average daily active users, and active users per app (for example, Microsoft 365 Copilot (app) and Microsoft Edge). Usage insights can be viewed as totals and trends for the past 7, 30, 90, or 180-day periods. The report also shows the last activity date per user, anonymized by default. To view all reports, check out [Microsoft 365 Reports in the admin center overview](activity-reports.md).
+The Microsoft 365 Copilot Chat usage dashboard provides insights into active usage of Microsoft 365 Copilot Chat. The report includes total active users, average daily active users, and active users per app. Usage insights can be viewed as totals and trends for the past 7, 30, 90, or 180-day periods. The report also shows the last activity date per user, anonymized by default. To view all reports, check out [Microsoft 365 Reports in the admin center overview](activity-reports.md).
 
 > [!NOTE]
-> The total count of active users and the average daily active users encompass all usage of Microsoft 365 Copilot Chat in Teams, Outlook, Copilot.cloud.microsoft, Microsoft 365 Copilot (app), and the Microsoft Edge sidebar for users without a Microsoft 365 license. Currently, the breakdown of active users is limited to the usage of Microsoft 365 Copilot Chat in Microsoft 365 Copilot (app) and Microsoft Edge. The breakdown of active users for Teams, Outlook, and Copilot.cloud.microsoft will be added over time. In addition, the earliest date on which usage history is available for this report is September 15th, 2024.
+> The report is currently limited to users without a Microsoft 365 Copilot license that interact with Copilot Chat in Teams, Outlook, Copilot.cloud.microsoft, Microsoft 365 Copilot (app), and Microsoft Edge.
 
 ## How do I get to the Microsoft 365 Copilot Chat usage report?
 
@@ -63,10 +62,13 @@ The following table shows app details for active Microsoft 365 Copilot Chat user
 |-------------------|-------------------------------------------------------------------------|------------------|
 | **Edge**          | Microsoft 365 Copilot Chat was used from the sidebar in the Microsoft Edge browser.                     | [Copilot - Microsoft Edge](https://www.microsoft.com/edge/features/copilot) |
 | **Microsoft 365 Copilot (app)** | Microsoft 365 Copilot Chat was used in the desktop, mobile, or web version of the Microsoft 365 Copilot (app), including the following entry points: Microsoft365.com, Office.com, M365Copilot.com, Microsoft 365 desktop app, Microsoft 365 mobile app, M365.cloud.microsoft | [Overview of Copilot](/copilot/overview) |
+| **Teams**     | Microsoft 365 Copilot Chat was used in Teams.                | [Manage Copilot Chat in Teams](/copilot/manage#manage--chat-in-teams) |
+| **Outlook**     | Microsoft 365 Copilot Chat was used in Outlook.                | [Manage Copilot Chat on the web, in the Microsoft 365 Copilot app, and in Outlook](/copilot/manage#manage--chat-on-the-web-in-the-microsoft-365--app-and-in-outlook) |
+| **Copilot.cloud.microsoft**     | Microsoft 365 Copilot Chat was used in Copilot.cloud.microsoft.                | [Manage Microsoft 365 Copilot Chat](/copilot/manage#how-to-ensure-users-access--chat) |
 
 You can also export the report data into an Excel .csv file by selecting the ellipses and then **Export** in the top-right corner.
 
-You can view a table list to show each active user who accessed Microsoft 365 Copilot Chat from Microsoft Edge or the Microsoft 365 Copilot (app) over the past 180 days.
+You can view a table list to show each active user who accessed Microsoft 365 Copilot Chat over the past 180 days.
 
 :::image type="content" source="../../media/microsoft-copilot-export.png" alt-text="Screenshot showing the table list of data for active users for Microsoft 365 Copilot Chat." lightbox="../../media/microsoft-copilot-export.png":::
 
@@ -78,7 +80,11 @@ You can also export the report data into an Excel .csv file by selecting the **E
 |-----------------------------|-----------------------------------------------------------------------------|
 | **Username**                | The user's principal name.                                                  |
 | **Display name**            | The full name of the user.                                                  |
-| **Last activity date (UTC)**| The most recent date on which the user sent a message to Microsoft 365 Copilot Chat in Teams, Outlook, Copilot.cloud.microsoft, Microsoft Edge, or the Microsoft 365 Copilot (app), dating back to September 15, 2024. This date remains fixed even if the timeframe of the report is changed. |
+| **Last activity date (UTC)**| The most recent date on which the user sent a message to Microsoft 365 Copilot Chat in Teams, Outlook, Copilot.cloud.microsoft, Microsoft Edge, or the Microsoft 365 Copilot (app). This date remains fixed even if the timeframe of the report is changed. |
+| **Last activity date of Teams (UTC)**| The most recent date on which the user sent a message to Microsoft 365 Copilot Chat in Teams. This date remains fixed even if the timeframe of the report is changed. |
+| **Last activity date of Copilot.cloud.microsoft (UTC)**| The most recent date on which the user sent a message to Microsoft 365 Copilot Chat in Copilot.cloud.microsoft. This date remains fixed even if the timeframe of the report is changed. |
+| **Last activity date of Microsoft 365 Copilot (app) (UTC)**| The most recent date on which the user sent a message to Microsoft 365 Copilot Chat in Microsoft 365 Copilot (app). This date remains fixed even if the timeframe of the report is changed.  |
+| **Last activity date of Edge (UTC)**| The most recent date on which the user sent a message to Microsoft 365 Copilot Chat from the sidebar in the Microsoft Edge browser. This date remains fixed even if the timeframe of the report is changed.  |
 
 ## User-specific data de-anonymous/anonymous setting
 

microsoft-365/admin/manage/change-address-contact-and-more.md

@@ -25,7 +25,7 @@ ms.custom:
 - GAUpdates
 search.appverid: MET150
 description: "Learn how to make changes to your organization's profile, including the organization name, address, phone number, and technical contact."
-ms.date: 10/06/2024
+ms.date: 05/05/2025
 ---
 
 # Change your organization's address, contact preferences, and technical contact in the Microsoft 365 admin center

microsoft-365/business-premium/m365bp-review-remediation-actions-devices.md

@@ -53,6 +53,6 @@ The following table lists remediation actions that are available:
 |Source|Actions|
 |---|---|
 |[Automated attack disruption](/defender-business/mdb-attack-disruption) (NEW!)|<ul><li>Contain a device</li><li>Contain a user account on a device</li></ul>|
-|[Automated investigations](/defender-endpoint/automated-investigations)|<ul><li>Quarantine a file/li><li>Remove a registry key/li><li>Kill a process/li><li>Stop a service/li><li>Disable a driver/li><li>Remove a scheduled task</li></ul>|
-|[Manual response actions](/defender-endpoint/respond-machine-alerts)|<ul><li>Run antivirus scan/li><li>Isolate device/li><li>Add an indicator to block or allow a file</li></ul>|
-|[Live response](/defender-endpoint/live-response)|<ul><li>Collect forensic data/li><li>Analyze a file/li><li>Run a script/li><li>Send a suspicious entity to Microsoft for analysis/li><li>Remediate a file/li><li>Proactively hunt for threats</li></ul>|
+|[Automated investigations](/defender-endpoint/automated-investigations)|<ul><li>Quarantine a file</li><li>Remove a registry key</li><li>Kill a process/li><li>Stop a service</li><li>Disable a driver</li><li>Remove a scheduled task</li></ul>|
+|[Manual response actions](/defender-endpoint/respond-machine-alerts)|<ul><li>Run antivirus scan</li><li>Isolate device</li><li>Add an indicator to block or allow a file</li></ul>|
+|[Live response](/defender-endpoint/live-response)|<ul><li>Collect forensic data</li><li>Analyze a file</li><li>Run a script</li><li>Send a suspicious entity to Microsoft for analysis</li><li>Remediate a file</li><li>Proactively hunt for threats</li></ul>|

microsoft-365/commerce/billing-and-payments/manage-multi-tenant-billing.md

@@ -22,7 +22,7 @@ ms.custom:
 - campaignIDs-batch2
 search.appverid: MET150
 description: "Learn how to use multi-tenant billing relationships to share billing accounts across tenants in the Microsoft 365 admin center."
-ms.date: 09/12/2024
+ms.date: 05/05/2025
 ---
 
 # Manage billing across multiple tenants in the Microsoft 365 admin center

microsoft-365/commerce/billing-and-payments/mexico-billing-info.md

@@ -23,7 +23,7 @@ ms.custom:
 - AdminSurgePortfolio
 - admindeeplinkMAC
 monikerRange: 'o365-worldwide'
-ms.date: 10/06/2024
+ms.date: 05/05/2025
 ---
 
 # Billing information for Microsoft 365 for business in Mexico

microsoft-365/commerce/billing-and-payments/withholding-tax-credit-global.md

@@ -21,15 +21,11 @@ description: "Learn how to request a credit on your account for Withholding Tax
 ms.custom: 
 - commerce_billing
 - AdminSurgePortfolio
-ms.date: 10/06/2024
+ms.date: 05/04/2025
 ---
 
 # Request a credit for Withholding Tax on your account (Global customers)
 
-> [!NOTE]
->
-> If your organization is based in India, some of the information in this article is slightly different.
-
 Some customers receive Web Direct (Azure and Microsoft 365) invoices billed by a Microsoft entity located in a foreign country/region. If your organization makes cross-border payments to that entity, the Tax Authority in your country/region might require you to withhold part of the cross-border payment as withholding tax (WHT). If you withheld taxes as required by your Tax Authority when remitting  payments to Microsoft, this article explains the process for claiming a credit for the tax withheld.
 
 Customers in India receive Web Direct (Azure and Microsoft 365) invoices billed by Microsoft Regional Sales Pte Ltd. Singapore (MRS) and make cross-border payments to Singapore to settle the invoice. If you withheld taxes when remitting the payment, this article explains the process for claiming a credit for the Withholding Tax (WHT) in your account with MRS.

microsoft-365/commerce/manage-billing-accounts.md

@@ -25,7 +25,7 @@ ms.custom:
 - campaignIDs-batch2
 search.appverid: MET150
 description: "Learn about Microsoft business billing accounts and how they're used to manage account settings, invoices, payment methods, and purchases."
-ms.date: 07/16/2024
+ms.date: 05/05/2025
 ---
 
 # Understand your Microsoft business billing account