Merge pull request #29376 from MicrosoftDocs/pay-as-you-go-working

Pay as you go working

Author: chuckedmonson

microsoft-365/media/services/azure-allowed-resource-types.png

@@ -80,3 +80,8 @@ items:
 
             - name: Microsoft 365 Backup
               href: ../backup/backup-overview.md
+
+    - name: Troubleshooting
+      items:
+            - name: RequestDisallowedByPolicy
+              href: error-request-disallowed-by-policy.md

microsoft-365/media/services/azure-assign-policy-full-page.png

@@ -0,0 +1,62 @@
+---
+title: RequestDisallowedByPolicy 
+ms.author: chucked
+author: chuckedmonson
+manager: jtremper
+ms.reviewer: ivchenya
+ms.date: 09/05/2025
+audience: admin
+ms.topic: install-set-up-deploy
+ms.service: microsoft-365-business
+ms.subservice:
+search.appverid: 
+ms.collection: 
+ms.localizationpriority:  medium
+description: Learn how to fix the RequestDisallowedByPolicy error when creating resources in Azure.
+---
+
+# RequestDisallowedByPolicy
+
+This article describes how to fix the **RequestDisallowedByPolicy** error when creating resources in Azure.
+
+If you’re seeing the error code **RequestDisallowedByPolicy**, it means that the creation of a resource was blocked by an Azure policy assigned in your environment. This often occurs when certain resource types aren't explicitly allowed under a policy—such as the GM Resource Standards policy.
+
+## What’s causing the issue?
+
+Your organization has applied a policy, typically called "Allowed resource types"—to control which Azure resources can be created. If you're trying to deploy a resource type that's not listed in this policy, Azure blocks the request and show this error.
+
+## How to resolve it
+
+To fix this, you need to update the policy assignment to include the resource types you're trying to deploy (for example, for document processing for Microsoft 365 scenarios).
+
+### Step-by-step instructions
+
+1. Sign in to the [Azure portal](https://portal.azure.com/).
+
+2. In the top search bar, type *Policy* and select it.
+
+3. In the Policy blade, select **Assignments** from the left navigation.
+
+4. Locate the policy assignment with the name "Allowed resource types" (usually tied to the GM Resource Standards initiative).
+
+5. Select the policy, and then select **Edit assignment**.
+
+6. Under **Parameters**, add the resource types you want to allow:
+    - Microsoft.Syntex/accounts
+    - Microsoft.Syntex/documentProcessors
+
+7. Select **Save** to apply the changes.
+
+8. Try creating the resource again.
+
+Need visual help?
+
+Check out the following screenshots for each step in the Azure portal to guide you through the process.
+
+![Screenshot showing the Assign policy page in the Azure portal.](../media/services/azure-assign-policy.png)
+
+![Screenshot showing the Policy Assignments page in the Azure portal.](../media/services/azure-assign-policy.png)
+
+![Screenshot showing the Allowed resource types page in the Azure portal.](../media/services/azure-assign-policy.png)
+
+![Screenshot showing the Assign policy page for a specific policy in the Azure portal.](../media/services/azure-assign-policy-full-page.png)