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Merge pull request #26710 from MicrosoftDocs/main
Publish main to live, Tuesday 3:30PM PDT, 10/8
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microsoft-365/admin/misc/feedback-user-control.md

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# Learn about Microsoft feedback for your organization
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User feedback is a critical signal for Microsoft to understand user experiences with Microsoft products. Microsoft values our users’ opinions. User feedback goes directly to our engineers and helps us shape the future of Microsoft products and services for all our users.
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In this article, you'll find information on what types of feedback exist, how we collect it, what we collect and how we handle the data.
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User feedback is a critical signal for Microsoft to understand user experiences with Microsoft products. Microsoft values our users’ opinions. User feedback goes directly to our engineers and helps us shape the future of Microsoft products and services for all our users. In this article, you'll find information on what types of feedback exist, how we collect it, what we collect and how we handle the data.
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As an admin, you can manage the feedback signal for your organization. We’re introducing a new set of policy settings to help you manage user feedback collection within the Microsoft 365 applications for your organization. These policy settings will help you target Microsoft Entra groups and configure the feedback collection experience for your organization. User feedback goes directly to our engineers and helps us shape the future of Microsoft products and services for all our users. You can learn more about these policy settings, which applications they apply to, and best practices at [Manage Microsoft feedback for your organization](../manage/manage-feedback-ms-org.md).
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As an admin, you can manage the feedback signal for your organization. We’re introducing a new set of policy settings to help you manage user feedback collection within the Microsoft 365 applications for your organization. These policy settings help you target Microsoft Entra groups and configure the feedback collection experience for your organization. User feedback goes directly to our engineers and helps us shape the future of Microsoft products and services for all our users. You can learn more about these policy settings, which applications they apply to, and best practices at [Manage Microsoft feedback for your organization](../manage/manage-feedback-ms-org.md).
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## Feedback types
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### Community feedback
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Users can leverage the new [Microsoft feedback portal](https://feedbackportal.microsoft.com/feedback/) to participate in public community forums for all the Microsoft 365 products. The new Feedback portal will allow users to browse and upvote publicly submitted feedback as well as submit new public community feedback for any of the supported products. Top known feedback items remain available in the new portal. This portal is also a new response canvas for users to track official Microsoft responses and engage with Microsoft on feedback they submit.
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Users can leverage the new [Microsoft feedback portal](https://feedbackportal.microsoft.com/feedback/) to participate in public community forums for all the Microsoft 365 products. The new Feedback portal allows users to browse and upvote publicly submitted feedback as well as submit new public community feedback for any of the supported products. Top known feedback items remain available in the new portal. This portal is also a new response canvas for users to track official Microsoft responses and engage with Microsoft on feedback they submit.
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:::image type="content" source="../../media/community-feedback1.png" alt-text="Screenshot: Microsoft Teams feedback portal page":::
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## What kind of feedback is best?
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Detailed and actionable feedback is vital for making changes and improvements in Microsoft products. If your users have issues, or suggestions for how we can improve, we’d like to hear it. Below are a few tips and examples on actionable feedback sent to Microsoft.
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Detailed and actionable feedback is vital for making changes and improvements in Microsoft products. If your users have issues, or suggestions for how we can improve, we’d like to hear it. The following are a few tips and examples on actionable feedback sent to Microsoft.
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- **Concise and descriptive title** Descriptive and specific titles help us understand the issue being reported. Example: Excel’s **Recent files** list doesn't include recently added OneDrive files.
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- **Focus on one issue at a time** Provide feedback for one issue or recommendation one item at a time. This ensures the correct logs and data are received with each submission and can be assigned for follow-up. If you have more than one issue, submit a new feedback request for each issue. This helps us identify the volume of feedback we’re receiving on a particular issue.
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- **Channel** Channel of Microsoft product related to the feedback.
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- **App Build** Build number of Microsoft product that was captured on submission.
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- **App Language** Language of Microsoft product that was captured on submission.
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- **Attachments** Were any attachments (i.e. screenshots, files) collected as part of the feedback? (Yes/No).
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- **Attachments** Were any attachments (that is, screenshots, files) collected as part of the feedback? (Yes/No).
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- **TenantId** If feedback is submitted from a Microsoft Entra account, which TenantId was associated.
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- **App module** Information about app modules that might have caused a recent crash, where applicable.
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- **Optional Diagnostic data** If you're opted in, this data will be included with the feedback. [Learn more](/deployoffice/privacy/optional-diagnostic-data).
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## How can I see my user's feedback?
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To meet Microsoft’s legal obligations to customers, we've added an experience in the Microsoft 365 admin center that lets administrators view, delete, and export the feedback data for their organizations. As part of their data controller responsibility, customers own all user feedback data and this functionality will assist administrators to provide direct transparency into their users’ experiences with Microsoft 365 products and enable user feedback data to be provided as part of any Data Subject Request. Compliance data administrators now have the ability to view, export, and delete user feedback. All other administrators, as well as readers, are able to view and export feedback data but can't perform compliance related tasks or see information about who posted the feedback (such as user name, email, or device name). To access your organization's feedback data, sign in to the Microsoft 365 admin center and customize navigation to show the health node. Access this experience by selecting **Product Feedback** under the Health node.
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To meet Microsoft’s legal obligations to customers, we've added an experience in the Microsoft 365 admin center that lets administrators view, delete, and export the feedback data for their organizations. As part of their data controller responsibility, customers own all user feedback data and this functionality will assist administrators to provide direct transparency into their users’ experiences with Microsoft 365 products and enable user feedback data to be provided as part of any Data Subject Request. The Compliance Administrator role (and the Global Administrator role) has the ability to view, export, and delete user feedback. All other administrators, as well as readers, are able to view and export feedback data but can't perform compliance related tasks or see information about who posted the feedback (such as user name, email, or device name). To access your organization's feedback data, sign in to the Microsoft 365 admin center and customize navigation to show the health node. Access this experience by selecting **Product Feedback** under the Health node.
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:::image type="content" source="../../media/manage-feedback-3.jpg" alt-text="Product feedback in the Microsoft 365 admin center":::
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microsoft-365/commerce/billing-and-payments/pay-for-your-subscription.md

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If you have an MCA billing account type, and you have a billing profile that's paid by wire transfer, you can also use a credit card or debit card to make a one-time payment by using the **Pay now** button on your invoice.
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> [!NOTE]
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> It can take up to 10 business days to process a wire transfer payment.
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## Paying with a billing profile
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If you have an MCA billing account type, you can use a credit card or debit card to back the billing profile that pays for your subscriptions. We use the associated billing profile to pay for all subscriptions that use that billing profile.

microsoft-365/frontline/flw-overview.md

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microsoft-365/frontline/teams-for-financial-services.md

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microsoft-365/frontline/teams-for-manufacturing.md

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microsoft-365/frontline/teams-for-retail-landing-page.md

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microsoft-365/frontline/teams-in-hc.md

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appliesto:
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