You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Copy file name to clipboardExpand all lines: copilot/microsoft-365-copilot-overview.md
+2-1Lines changed: 2 additions & 1 deletion
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -115,7 +115,8 @@ Some of these features include:
115
115
|**Excel**|**Draft**—Get suggestions for formulas, chart types, and insights about data in your spreadsheet. |
116
116
|**Loop**|**Collaborative content creation**—Create content that can be collaboratively improved through direct editing. |
117
117
|**Outlook**|**Coaching tips**—Get coaching tips and suggestions on clarity, sentiment, & tone, and an overall message assessment and suggestions for improvement. <br/><br/> **Summarize**—Summarize an email thread to quickly understand the discussion. <br/><br/> **Draft**—Pull from other emails or content across Microsoft 365 that the user already has access to. |
118
-
| **Teams** | **Chat**—Copilot can summarize up to 30 days of the chat content before the last message in a chat. <br/><br/>Copilot uses only the single chat thread as source content for responses. It can't reference other chats or data types, like meeting transcripts, emails, and files. Users can select prewritten prompts or write their own questions. Responses include clickable citations that direct users to the relevant source content that was used. <br/><br/> Conversations with Copilot take place in a side panel and allows users to copy and paste. Copilot conversations close when the side panel closes. <br/><br/> **Meetings**—Users can invoke Copilot in meetings or calls within the same tenant. Copilot uses the transcript in real-time to answer questions from the user. It only uses the transcript and knows the name of the user typing the question. <br/><br/> Users can type any question or use predetermined prompts. Copilot answers questions only related to the meeting conversation from the transcript. The user can copy/paste an answer and access Copilot after the meeting ends. <br/><br/> **Copilot**—Users access data across their Microsoft 365 Graph and use LLM functionality. Copilot can be accessed in Teams and when signed-in to Bing with an Active Directory account. <br/><br/> **Calls**—Automates important administrative tasks of a call, like capturing key points, task owners, and next steps. It supports voice over Internet Protocol (VoIP) and public switched telephone network (PSTN) calls. <br/><br/> **Whiteboard**—Use natural language to generate ideas, organize ideas into themes, create designs based on ideas, and summarize whiteboard content. |
118
+
| **Teams** | **Chat**—Copilot can summarize up to 30 days of the chat content before the last message in a chat. <br/><br/>Copilot uses only the single chat thread as source content for responses. It can't reference other chats or data types, like meeting transcripts, emails, and files. Users can select prewritten prompts or write their own questions. Responses include clickable citations that direct users to the relevant source content that was used. <br/><br/> Conversations with Copilot take place in a side panel and allows users to copy and paste. Copilot conversations close when the side panel closes. <br/><br/> **Meetings**—Users can invoke Copilot in meetings or calls within the same tenant. Copilot uses the transcript in real-time to answer questions from the user. It only uses the transcript and knows the name of the user typing the question. <br/><br/> Users can type any question or use predetermined prompts. Copilot answers questions only related to the meeting conversation from the transcript. The user can copy/paste an answer and access Copilot after the meeting ends. <br/><br/> **Copilot**—Users access data across their Microsoft 365 Graph and use LLM functionality. <br/><br/> **Calls**—Automates important administrative tasks of a call, like capturing key points, task owners, and next steps. It supports voice over Internet Protocol (VoIP) and public switched telephone network (PSTN) calls. |
119
+
|**Whiteboard**|**Draft**—Use natural language to generate ideas, organize ideas into themes, create designs based on ideas, and summarize whiteboard content. |
119
120
|**OneNote**|**Draft**—Use prompts to draft plans, generate ideas, create lists, and organize information to help you find what you need. |
120
121
|**Forms**|**Draft**—Use prompts to draft questions and suggestions that help you create surveys, polls, and other forms. |
Copy file name to clipboardExpand all lines: copilot/microsoft-365-copilot-page.md
+1-1Lines changed: 1 addition & 1 deletion
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -20,7 +20,7 @@ appliesto:
20
20
- ✅ Microsoft 365 Copilot
21
21
---
22
22
23
-
# Admins can manage some Microsoft 365 Copilot scenarios in the Microsoft 365 admin center
23
+
# Manage Microsoft 365 Copilot scenarios in the Microsoft 365 admin center
24
24
25
25
When [Microsoft 365 Copilot](microsoft-365-copilot-overview.md) is available in a tenant, there are some Copilot scenarios that admins can configure in the Microsoft 365 admin center.
Copy file name to clipboardExpand all lines: microsoft-365/admin/activity-reports/microsoft-365-copilot-agents.md
+15-12Lines changed: 15 additions & 12 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -22,21 +22,21 @@ search.appverid:
22
22
- MST160
23
23
- MET150
24
24
- MOE150
25
-
description: "Learn about agent usage in Microsoft 365 copilot and gain insights into the Microsoft 365 Copilot activity in your organization."
25
+
description: "Learn about agent usage in Microsoft 365 Copilot and gain insights into the Microsoft 365 Copilot activity in your organization."
26
26
---
27
27
28
28
# Microsoft 365 reports in the admin center – Agent usage in Microsoft 365 Copilot
29
29
30
30
In the Microsoft 365 Copilot agent usage report, you can view the adoption of agents in Microsoft 365 Copilot in your org. For agent activity on a given day, the report becomes available within 72 hours of the end of that day (in UTC).
31
31
32
32
> [!NOTE]
33
-
> The report is currently limited to agents built by your org through Microsoft Copilot Studio or Teams Toolkit (including admin-approved agents and agents created by users through agent builder). The report captures usage of agents in Microsoft 365 Copilot Chat (work) and Copilot in Word and PowerPoint. SharePoint agents and agents built by Microsoft and Microsoft partners are not yet included but will be added at a later date.
33
+
> The report is currently limited to agents built by your org through Microsoft Copilot Studio or Teams Toolkit (including admin-approved agents and agents created by users through agent builder). The report captures usage of agents in Microsoft 365 Copilot and Copilot in Word and PowerPoint. SharePoint agents and agents built by Microsoft and Microsoft partners are not yet included but will be added at a later date.
34
34
35
35
## How do I get to the agent usage in Microsoft 365 Copilot report?
36
36
37
-
1. In the admin center, go to Reports > Usage.
37
+
1. In the admin center, go to **Reports** > **Usage**.
38
38
1. Select the Microsoft 365 Copilot page.
39
-
1. Select the Agent tab to view adoption and usage metrics.
39
+
1. Select the **Agents** tab to view adoption and usage metrics.
40
40
41
41
## Interpret the Microsoft 365 Copilot agent report
42
42
@@ -45,15 +45,15 @@ You can use this report to see the usage of Copilot agents in your organization
45
45
At the top, you can filter by different periods. The Microsoft 365 Copilot agent report can be viewed over the last 7 days, 30 days, 90 days, or 180 days:
46
46
47
47
> [!NOTE]
48
-
> Copilot agent data is only available starting Nov 1, 2024.
48
+
> Copilot agent data in Copilot Chat (work) and Copilot in Word and PowerPoint is available starting November 1, 2024. Agent data in Copilot Chat (web) is available starting January 15, 2025.
49
49
50
50
:::image type="content" source="../../media/agents-hero-metrics.png" alt-text="Screenshot showing the active agents metrics for Microsoft 365 Copilot.":::
51
51
52
52
**Active agents** shows the distinct number of apps with a declarative agent element in that app with at least one active user over the selected time period. For more information, see [Declarative agents FAQ](/microsoft-365/admin/manage/manage-copilot-agents-integrated-apps). As defined earlier, only agents that have been created by your org including both admin approved and shared by users in your org are included.
53
53
54
54
End-users interact with agents in two ways: either by at-mentioning the agent in a chat experience or by selecting the agent from the right-side panel in Copilot Chat or from the hamburger menu on the top left corner in Copilot in Word or PowerPoint. An active user of an agent is a user who sends a prompt request to an agent and receives a response.
55
55
56
-
In Recommendations, the recommended action card suggests that admins visit the Integrated apps section of the Microsoft 365 admin center to explore and enable additional agents for users in their org.
56
+
In Recommendations, the recommended action card suggests that admins visit the Integrated apps section of the Microsoft 365 admin center to explore and enable more agents for users in their org.
57
57
58
58
:::image type="content" source="../../media/agents-recommendation.png" alt-text="Screenshot showing the recommendation card for the Microsoft 365 Copilot usage report." lightbox="../../media/agents-recommendation.png":::
59
59
@@ -79,13 +79,14 @@ You can switch between Summary view and Trend view.
79
79
80
80
| Item | Description |
81
81
| --- | --- |
82
-
|Agent ID |An agent is an element of an app. The ID is the app identifier as present in the app manifest. |
82
+
|App ID |App identifier generated by Microsoft consistent with the App details page of the app in [Manage Apps](https://admin.teams.microsoft.com/policies/manage-apps) in the Microsoft Teams admin center.|
83
83
| Agent name | The name of the app as present in the app manifest. |
84
84
| Active users in Copilot | The number of distinct users in your organization that are using the agent. |
85
85
| Last activity date (UTC) | The date when that agent was last used by anyone in your organization. |
86
+
| External app ID | App identifier defined during app creation. This is only applicable for custom apps, consistent with the app details page of the app in [Manage Apps](https://admin.teams.microsoft.com/policies/manage-apps) in the Microsoft Teams admin center. |
86
87
87
88
> [!NOTE]
88
-
> Due to system limitations, the Agents details table only displays admin-approved agents. Agents created and shared via Agent Builder are not yet included in the table, although usage of these agents does count towards the aggregated metrics displayed above the details section.
89
+
> The agent details table lists all active agents that are admin-approved and user-created agents. Due to system limitations, some rows may not display the agent name or External app ID. If only the External app ID is available, IT admins can find the agent name in the manage apps section of the Microsoft Teams admin center by following the steps in the [FAQ section](#faq).
89
90
90
91
## FAQ
91
92
@@ -99,15 +100,17 @@ Yes. These are the agents that usage is reported for:
99
100
100
101
### Are agents published by Microsoft or Microsoft Partners included?
101
102
102
-
No. Currently, the report does not include the usage of agents built by Microsoft or Partners.
103
+
No. Currently, the report does not include the usage of agents built by Microsoft or Partners.
103
104
104
-
### Why am I not seeing all the active agents in the Agent details table?
105
+
### Why can't I see the Agent name and/or External app ID in the Details section, even though I see the App ID, active users, and last activity date?
105
106
106
-
Due to system limitations, information about agents created by users through [agent builder](/microsoft-365-copilot/extensibility/copilot-studio-agent-builder) is not currently displayed in the details table. However, usage of these agents is included in the aggregated metrics above the table.
107
+
Due to system limitations, the information about the agent name for the agents created by users from [Agent Builder](/microsoft-365-copilot/extensibility/copilot-studio-agent-builder) is not currently available. However, usage of these agents is included in the aggregated metrics above the table.
108
+
109
+
If External app ID is visible but not the agent name, you can identify your organization’s agent name by looking up the External app ID in the Microsoft Teams admin center under the Manage apps. Admins also have the option to export the details table in the agent report and export the managed apps in Microsoft Teams admin center for a bulk lookup of agent name.
107
110
108
111
### How can I see which users actively used specific agents?
109
112
110
-
This information is not available in the report at this time, but may be added at a later date.
113
+
This information is not available in the report at this time, but might be added at a later date.
111
114
112
115
### How does agent usage impact overall Microsoft 365 Copilot usage?
Copy file name to clipboardExpand all lines: microsoft-365/admin/activity-reports/microsoft-teams-user-activity-preview.md
+6-6Lines changed: 6 additions & 6 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -25,13 +25,13 @@ description: "Learn how to get the Microsoft Teams user activity report and gain
25
25
26
26
# Microsoft 365 Reports in the admin center - Microsoft Teams user activity
27
27
28
-
The Microsoft 365 Reports dashboard shows you the activity overview across the products in your organization. It enables you to drill in to individual product level reports to give you more granular insight about the activities within each product. Check out [the Reports overview topic](activity-reports.md). In the Microsoft Teams user activity report, you can gain insights into the Microsoft Teams activity in your organization.
28
+
The Microsoft 365 Reports dashboard shows you the activity overview across the products in your organization. It enables you to drill in to individual product level reports to give you more granular insight about the activities within each product. Check out [the Reports overview article](activity-reports.md). In the Microsoft Teams user activity report, you can gain insights into the Microsoft Teams activity in your organization.
29
29
30
30
## How to get to the Microsoft Teams user activity report
31
31
32
32
1. In the admin center, go to the **Reports**, then select **Usage**.
33
33
34
-
2. From the dashboard homepage, click on the **View more** button on the Microsoft Teams activity card.
34
+
2. From the dashboard homepage, select the **View more** button on the Microsoft Teams activity card.
35
35
36
36
## Interpret the Microsoft Teams user activity report
37
37
@@ -45,7 +45,7 @@ Select **Choose columns** to add or remove columns from the report.
45
45
46
46
You can also export the report data into an Excel .csv file by selecting the **Export** link. This exports data of all users and enables you to do simple sorting and filtering for further analysis. The exported format for **audio time**, **video time**, and **screen share time** follows ISO8601 duration format.
47
47
48
-
The **Microsoft Teams user activity** report can be viewed for trends over the last 7 days, 30 days, 90 days, or 180 days. However, if you select a particular day in the report, the table will show data for up to 28 days from the current date (not the date the report was generated).
48
+
The **Microsoft Teams user activity** report can be viewed for trends over the last 7 days, 30 days, 90 days, or 180 days. However, if you select a particular day in the report, the table shows data for up to 28 days from the current date (not the date the report was generated).
49
49
50
50
To ensure data quality, we perform daily data validation checks for the past three days and will be filling any gaps detected. You may notice differences in historical data during the process.
51
51
@@ -64,10 +64,10 @@ To ensure data quality, we perform daily data validation checks for the past thr
64
64
|1:1 calls <br/> |Call Count|The number of 1:1 calls that the user participated in during the specified time period. <br/> |
65
65
|Last activity date (UTC) <br/> |Last Activity Date|The last date that the user participated in a Microsoft Teams activity.<br/> |
66
66
|Meetings participated ad hoc <br/> |Ad Hoc Meetings Attended Count|The number of ad hoc meetings a user participated in during the specified time period. <br/> |
67
-
|Meetings organized ad hoc <br/> |Ad Hoc Meetings Organized Count|The number of ad hoc meetings a user organized during the specified time period. <br/>|
67
+
|Meetings organized ad hoc <br/> |Ad Hoc Meetings Organized Count|The number of ad hoc meetings a user organized during the specified time period. <br/> <br/> **Note**: MeetNow meetings initiated from a chat are reflected in the Teams user activity report as "Ad Hoc Meetings Organized." MeetNow meetings initiated from Teams calendar are reflected in the Teams user activity report as "Scheduled One-Time Meetings Organized." <br/> |
68
68
|Total organized meetings <br/> |Meetings Organized Count|The sum of one-time scheduled, Recurring, ad hoc and unclassified meetings a user organized during the specified time period. <br/> |
69
-
|Total participated meetings <br/> |Meetings Attended Count|The sum of the one-time scheduled, recurring, ad hoc and unclassified meetings a user participated in during the specified time period. <br/> |
70
-
|Meetings organized scheduled one-time <br/> |Scheduled One-time Meetings Organized Count|The number of one-time scheduled meetings a user organized during the specified time period. <br/> |
69
+
|Total participated meetings <br/> |Meetings Attended Count|The sum of the one-time scheduled, recurring, ad hoc, and unclassified meetings a user participated in during the specified time period. <br/> |
70
+
|Meetings organized scheduled one-time <br/> |Scheduled One-time Meetings Organized Count|The number of one-time scheduled meetings a user organized during the specified time period. <br/> <br/> **Note**: MeetNow meetings initiated from Teams calendar are reflected in the Teams user activity report as "Scheduled One-Time Meetings Organized." MeetNow meetings initiated from a chat are reflected in the Teams user activity report as "Ad Hoc Meetings Organized." <br/> |
71
71
|Meetings organized scheduled recurring <br/> |Scheduled Recurring Meetings Organized Count|The number of recurring meetings a user organized during the specified time period. <br/> |
72
72
|Meetings participated scheduled one-time <br/> |Scheduled One-time Meetings Attended Count|The number of the one-time scheduled meetings a user participated in during the specified time period. <br/> |
73
73
|Meetings participated scheduled recurring <br/> |Scheduled Recurring Meetings Attended Count|The number of the recurring meetings a user participated in during the specified time period. <br/> |
0 commit comments