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| 1 | +### YamlMime:FAQ |
| 2 | +metadata: |
| 3 | + title: "Microsoft 365 Copilot Early Access Program FAQ" |
| 4 | + f1.keywords: |
| 5 | + - NOCSH |
| 6 | + ms.author: camillepack |
| 7 | + author: camillepack |
| 8 | + manager: scotv |
| 9 | + ms.date: 06/19/2023 |
| 10 | + audience: Admin |
| 11 | + ms.topic: faq |
| 12 | + ms.service: microsoft-365-business |
| 13 | + ms.localizationpriority: medium |
| 14 | + monikerRange: 'o365-worldwide' |
| 15 | + ms.collection: |
| 16 | + - Tier2 |
| 17 | + - scotvorg |
| 18 | + - M365-subscription-management |
| 19 | + - Adm_O365 |
| 20 | + - Adm_TOC |
| 21 | + ROBOTS: NOINDEX, NOFOLLOW |
| 22 | + description: "Frequently asked questions about the Microsoft 365 Copilot Early Access Program." |
| 23 | +title: Microsoft 365 Copilot Early Access Program Frequently Asked Questions |
| 24 | +summary: The Microsoft 365 Copilot Early Access Program is an invitation-only paid preview. If your organization is interested in the early release program, work with your Microsoft account manager to find out more details about nominations for a potential invite. The program includes licenses for Microsoft 365 Copilot within the Microsoft 365 Apps (Word, Outlook, Excel, PowerPoint, Teams, and more). To learn more, see this blog post announcing the [Microsoft 365 Copilot Early Access Program](https://go.microsoft.com/fwlink/p/?linkid=2240881). |
| 25 | + |
| 26 | +sections: |
| 27 | + - name: General |
| 28 | + questions: |
| 29 | + - question: How do I prepare my organization for Microsoft 365 Copilot? |
| 30 | + |
| 31 | + answer: To learn about prerequisites and licensing requirements, see [Get started with Microsoft 365 Copilot](m365-copilot-setup.md). |
| 32 | + |
| 33 | + - question: How do I prepare my organization's data governance for Copilot? |
| 34 | + |
| 35 | + answer: Microsoft 365 Copilot is integrated into Microsoft 365 and automatically inherits all your company's valuable security, compliance, and privacy policies and processes. Data permissions will be consistent and users will only be able to search the information they already have access to. Review [Data, Privacy, and Security for Microsoft 365 Copilot](/DeployOffice/privacy/microsoft-365-copilot) for more information about privacy with Microsoft 365 Copilot. To learn more about how to approach getting your organization ready to use Copilot, [watch this Microsoft Mechanics video](https://www.youtube.com/watch?v=oeX0lsMA69U). |
| 36 | + |
| 37 | + - question: What happens after my organization gets invited into the program? |
| 38 | + |
| 39 | + answer: Work directly with your account manager to confirm acceptance. After accepting the invitation, users with the Global admin role permissions in the organization will receive an email to complete the process in the Microsoft 365 admin center. |
| 40 | + |
| 41 | + - question: What are the top benefits of the Microsoft 365 Copilot Early Access Program? |
| 42 | + |
| 43 | + answer: With the Early Access Program, you can use Copilot prior to the general release of the product and can receive extra engineering support to deploy Copilot and promote adoption. You also have the opportunity to test use cases and provide feedback to influence the development of the product. |
| 44 | + - name: Purchase information |
| 45 | + questions: |
| 46 | + - question: How do I complete the purchase? |
| 47 | + |
| 48 | + answer: You will use an online purchase experience in the Microsoft 365 admin center. During this purchase experience, you'll need to agree to the Microsoft Customer Agreement (MCA) if you don't already have one. There are also supplemental terms for the Early Access Program. You may work with your account team to review these documents in advance. |
| 49 | + |
| 50 | + - question: How am I invoiced and how do I pay? |
| 51 | + |
| 52 | + answer: The Microsoft 365 Copilot Early Access Pass is a one-time invoice and purchase, and there are no additional usage fees associated with the program. You will have 21 days to complete the purchase. If you need to complete an internal PO or approval process, you can view the total price including any applicable taxes based on your billing account, and then come back and complete the purchase within the 21-day period. You will receive your invoice on the 5th day of the month following your purchase. The invoice can be viewed in the Microsoft 365 admin center and can be paid by wire transfer. You can find your invoice in the Microsoft 365 admin center by going to **Billing** > **Bills & payments**. |
| 53 | + |
| 54 | + - question: Can I cancel my organization's participation in the Early Access Program? If yes, am I eligible for refund? |
| 55 | + |
| 56 | + answer: You have seven days to cancel the purchase. After seven days, there are no refunds available, as this is a limited time program. |
| 57 | + |
| 58 | + - question: What is the Microsoft Customer Agreement? |
| 59 | + |
| 60 | + answer: The Microsoft Customer Agreement provides a consistent and simplified purchasing experience. To learn more, see [Microsoft Customer Agreement](https://www.microsoft.com/Licensing/how-to-buy/microsoft-customer-agreement?rtc=1). |
| 61 | + |
| 62 | + - question: Does accepting the Microsoft Customer Agreement impact my existing Microsoft Enterprise Agreements? |
| 63 | + |
| 64 | + answer: No, the Microsoft Customer Agreement doesn't impact the terms of existing Enterprise Agreements. |
| 65 | + - name: Licensing information |
| 66 | + questions: |
| 67 | + - question: Where do I go to assign and manage licenses? |
| 68 | + |
| 69 | + answer: You can assign licenses to individual users in the <a href="https://go.microsoft.com/fwlink/p/?linkid=2024339" target="_blank">Microsoft 365 admin center</a>. Licensing for Microsoft 365 Copilot is the same as other Microsoft 365 product licenses. |
| 70 | + |
| 71 | + - question: My organization has multiple tenants. Can I assign licenses across tenants? |
| 72 | + |
| 73 | + answer: No. During the Early Access Program, Copilot can only be deployed in one tenant and licenses can only be assigned to users in that tenant. |
| 74 | + - name: Technical requirements |
| 75 | + questions: |
| 76 | + - question: What are technical requirements for using Microsoft 365 Copilot? |
| 77 | + |
| 78 | + answer: See [Get started with Microsoft 365 Copilot](m365-copilot-setup.md) for the full list of technical requirements. |
| 79 | + |
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