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Copy file name to clipboardExpand all lines: copilot/enterprise-data-protection.md
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- m365copilot
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ms.date: 10/10/2024
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ms.date: 11/08/2024
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---
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# Enterprise data protection in Microsoft 365 Copilot and Microsoft Copilot
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-[Learn more about data, privacy, and security of web queries in Microsoft 365 Copilot and Microsoft Copilot](manage-public-web-access.md)
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## Plugins in Microsoft 365 Copilot
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## Agents in Microsoft 365 Copilot
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When you’re using plugins to help Microsoft 365 Copilot to provide more relevant information, check the privacy statement and terms of use of the plugin to determine how it will handle your organization’s data. For more information, see [Extensibility of Microsoft 365 Copilot](microsoft-365-copilot-privacy.md#extensibility-of-microsoft-365-copilot).
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When you’re using agents in Microsoft 365 Copilot, check the privacy statement and terms of use of the agents to determine how they'll handle your organization’s data.
Copy file name to clipboardExpand all lines: copilot/microsoft-365-copilot-overview.md
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4. Copilot takes this response from the LLM and post-processes it.
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5. This post-processing includes more grounding calls to Microsoft Graph, responsible AI checks, security, compliance and privacy reviews, and command generation.
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5. This post-processing includes more grounding calls to Microsoft Graph, responsible AI checks, security, compliance and Purview tasks, and command generation.
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Copilot returns the response to the app, where the user can review and assess the response.
Copy file name to clipboardExpand all lines: copilot/microsoft-365-copilot-privacy.md
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- m365copilot
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ms.date: 10/18/2024
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ms.date: 11/01/2024
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ms.custom: [copilot-learning-hub]
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---
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## Data stored about user interactions with Microsoft 365 Copilot
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When a user interacts with Microsoft 365 Copilot (using apps such as Word, PowerPoint, Excel, OneNote, Loop, or Whiteboard), we store data about these interactions. The stored data includes the user's prompt and Copilot's response, including citations to any information used to ground Copilot's response. We refer to the user’s prompt and Copilot’s response to that prompt as the "content of interactions" and the record of those interactions is the user’s Copilot interaction history. For example, this stored data provides users with Copilot interaction history in [Business Chat](https://support.microsoft.com/topic/5b00a52d-7296-48ee-b938-b95b7209f737) and [meetings in Microsoft Teams](https://support.microsoft.com/office/0bf9dd3c-96f7-44e2-8bb8-790bedf066b1). This data is processed and stored in alignment with contractual commitments with your organization’s other content in Microsoft 365. The data is encrypted while it's stored and isn't used to train foundation LLMs, including those used by Microsoft 365 Copilot.
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When a user interacts with Microsoft 365 Copilot (using apps such as Word, PowerPoint, Excel, OneNote, Loop, or Whiteboard), we store data about these interactions. The stored data includes the user's prompt and Copilot's response, including citations to any information used to ground Copilot's response. We refer to the user’s prompt and Copilot’s response to that prompt as the "content of interactions" and the record of those interactions is the user’s Copilot activity history. For example, this stored data provides users with Copilot activity history in [Business Chat](https://support.microsoft.com/topic/5b00a52d-7296-48ee-b938-b95b7209f737) and [meetings in Microsoft Teams](https://support.microsoft.com/office/0bf9dd3c-96f7-44e2-8bb8-790bedf066b1). This data is processed and stored in alignment with contractual commitments with your organization’s other content in Microsoft 365. The data is encrypted while it's stored and isn't used to train foundation LLMs, including those used by Microsoft 365 Copilot.
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To view and manage this stored data, admins can use Content search or Microsoft Purview. Admins can also use Microsoft Purview to set retention policies for the data related to chat interactions with Copilot. For more information, see the following articles:
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### Deleting the history of user interactions with Microsoft 365 Copilot
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Your users can delete their Copilot interaction history, which includes their prompts and the responses Copilot returns, by going to the [My Account portal](https://myaccount.microsoft.com/). For more information, see [Delete your Microsoft 365 Copilot interaction history](https://support.microsoft.com/office/76de8afa-5eaf-43b0-bda8-0076d6e0390f).
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Your users can delete their Copilot activity history, which includes their prompts and the responses Copilot returns, by going to the [My Account portal](https://myaccount.microsoft.com/). For more information, see [Delete your Microsoft 365 Copilot activity history](https://support.microsoft.com/office/76de8afa-5eaf-43b0-bda8-0076d6e0390f).
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## Microsoft 365 Copilot and the EU Data Boundary
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While Microsoft 365 Copilot is already able to use the apps and data within the Microsoft 365 ecosystem, many organizations still depend on various external tools and services for work management and collaboration. Microsoft 365 Copilot experiences can reference third-party tools and services when responding to a user’s request by using [Microsoft Graph connectors](/graph/connecting-external-content-connectors-overview) or plugins. Data from Graph connectors can be returned in Microsoft 365 Copilot responses if the user has permission to access that information.
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When plugins are enabled, Microsoft 365 Copilot determines whether it needs to use a specific plugin to help provide a relevant response to the user. If a plugin is needed, Microsoft 365 Copilot generates a search query to send to the plugin on the user’s behalf. The query is based on the user’s prompt, Copilot interaction history, and data the user has access to in Microsoft 365.
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When plugins are enabled, Microsoft 365 Copilot determines whether it needs to use a specific plugin to help provide a relevant response to the user. If a plugin is needed, Microsoft 365 Copilot generates a search query to send to the plugin on the user’s behalf. The query is based on the user’s prompt, Copilot activity history, and data the user has access to in Microsoft 365.
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In the **Integrated apps** section of the [Microsoft 365 admin center](/microsoft-365/admin/admin-overview/admin-center-overview), admins can view the permissions and data access required by a plugin as well as the plugin’s terms of use and privacy statement. Admins have full control to select which plugins are allowed in their organization. A user can only access the plugins that their admin allows and that the user installed or is assigned. Microsoft 365 Copilot only uses plugins that are turned on by the user.
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#### Privacy control for connected experiences that analyze your content
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If you turn off connected experiences that analyze your content on Windows or Mac devices in your organization, Microsoft 365 Copilot features won’t be available to your users in the following apps:
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If you turn off connected experiences that analyze your content on devices in your organization, Microsoft 365 Copilot features won’t be available to your users in the following apps:
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- Excel
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- PowerPoint
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- OneNote
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- Outlook
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- PowerPoint
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- Word
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There's also a privacy control that turns off all connected experiences, including connected experiences that analyze your content. If you use that privacy control, Microsoft 365 Copilot features won’t be available for certain apps on certain devices as described above.
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This applies to when you’re running the most current version of these apps on Windows, Mac, iOS, or Android devices.
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There's also a privacy control that turns off all connected experiences, including connected experiences that analyze your content. If you use that privacy control, Microsoft 365 Copilot features won’t be available in the apps and on the devices described above.
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#### Privacy control for optional connected experiences
Copy file name to clipboardExpand all lines: copilot/microsoft-365-copilot-transparency-note.md
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-[Microsoft AI principles](https://www.microsoft.com/ai/responsible-ai)
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-[Microsoft responsible AI resources](https://www.microsoft.com/ai/tools-practices)
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-[Microsoft Azure Learning courses on responsible AI](/ai/)
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-[2024 RAI Transparency Report](https://aka.ms/RAITransparencyReport2024)
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-[Responsible AI Transparency Report](https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/microsoft/msc/documents/presentations/CSR/Responsible-AI-Transparency-Report-2024.pdf)
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