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Copy file name to clipboardExpand all lines: microsoft-365/admin/manage/change-address-contact-and-more.md
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- CSH
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author: cmcatee-MSFT
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ms.author: cmcatee
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manager: dansimp
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manager: scotv
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ms.reviewer: jkinma, ramagane
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audience: Admin
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ms.topic: how-to
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- operations-pod
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ms.custom:
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- commerce_billing
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- AdminSurgePortfolio
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- AdminTemplateSet
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- admindeeplinkMAC
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- GAUpdates
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search.appverid: MET150
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description: "Learn how to make changes to your organization's profile, including the organization name, address, phone number, and technical contact."
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ms.date: 05/05/2025
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description: "Learn how to make changes to your organization's address, phone number, and technical contact in the Microsoft 365 admin center."
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ms.date: 09/16/2025
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---
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# Change your organization's address, contact preferences, and technical contact in the Microsoft 365 admin center
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As an admin, you can use the Microsoft 365 admin center to make changes to your organization profile, like your organization name, address, phone number, and technical contact.
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As an admin, you can use the Microsoft 365 admin center to make changes to your organization profile, like your billing account information, address, phone number, and technical contact.
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To change the address associated with your bill or subscription, see [Change your billing addresses for Microsoft 365 for business](../../commerce/billing-and-payments/change-your-billing-addresses.md).
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To change the address associated with your invoice or subscription, see [Change your billing addresses for Microsoft 365 for business](../../commerce/billing-and-payments/change-your-billing-addresses.md).
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## Before you begin
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You must be a Global Administrator to do the tasks in this article. For more information, see [About admin roles](../add-users/about-admin-roles.md).
You must be a Billing account owner or Billing account contributor to do the tasks in this article. For more information, see [About admin roles](../add-users/about-admin-roles.md).
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## Edit your organization's information
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You can change most of your organization’s profile information in the Microsoft 365 admin center.
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### Change your organization’s name
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The steps to change your organization’s name depend on the type of billing account that you have. [Find out what type of billing account you have](../../commerce/manage-billing-accounts.md#view-my-billing-accounts).
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- If you have a Microsoft Customer Agreement (MCA) billing account type, you can’t change your organization’s name without assistance. [Complete this form](https://www.microsoft.com/download/details.aspx?id=102732), then contact support to get help with changing your organization’s name.
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- If you have a Microsoft Online Services Agreement (MOSA) billing account type, you can change your organization’s name in the Microsoft 365 admin center. To change your organization’s name, follow the steps in [Edit organization information](#edit-organization-information).
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### Change your country/region
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You can change most of your organization's information, like the billing account name, sold-to address, and registration number in the billing account details in the Microsoft 365 admin center.
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You can't change the country/region for your subscription. The country/region where your organization is headquartered determines which services are available to you, the taxes and billing currency, and the location of the data center. To change your organization's country/region, sign up for a new account, choose the desired country or region, and buy a new subscription.
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1. In the Microsoft 365 admin center, go to the **Billing** > <ahref="https://go.microsoft.com/fwlink/p/?linkid=2084771"target="_blank">Billing accounts</a> page.
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2. Select the billing account that you want to edit.
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3. To change the billing account name, in the **Billing account details** section, under your organization's name, select **Edit name**. In the **Edit billing account name** panel, change the name, then select **Save**.
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4. To change the sold-to address, in the **Address details** section, select **Update sold to**. In the **Edit sold-to address** panel, you can update the following information for your organization:
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### Edit organization information
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a. The **Doing business as** name (optional).
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b. The **Address**. You can't change the **Country/Region**.
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c. The **Email** address of your organization's contact (optional).
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d. The **Phone number** of your organization's contact (optional).
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e. When you finish updating the information, select **Save**.
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To change information on your organization's profile page, use the following steps.
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1. Go to the <ahref="https://go.microsoft.com/fwlink/p/?linkid=2024339"target="_blank">Microsoft 365 admin center</a>.
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2. In the **Navigation menu**, go to the **Settings**\> <ahref="https://go.microsoft.com/fwlink/p/?linkid=2053743"target="_blank">**Org settings**</a> page.
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3. Select the **Organization profile** tab, select **Organization information**.
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4. Update your organization's information, then select **Save**. You must fill in all required fields marked with an asterisk (*) before you can save your changes.
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5. To change your registration number (optional), in the **Other details** section, select **Update registration**. In the **Add your registration number** panel, select **Edit**. Enter your organization's registration number, then select **Save**.
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> [!NOTE]
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> SharePoint Online and OneDrive have a 256-character limit on Windows PCs. If you exceed the character limit, you receive an error message when you try to do anything within the synchronized document libraries, like creating folders or renaming documents.
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### What do the organization information fields mean?
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> You can't change your organization's name without assistance. [Complete this form](https://www.microsoft.com/download/details.aspx?id=102732), then contact support to get help with changing your organization's name.
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The following table explains the fields shown in the **Organization information** pane.
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## Change your country/region
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| Field | Description |
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|---------|---------|
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|Name | The organization's name that's used to identify it. |
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|Address, City, State/Province, ZIP/Postal code | The address entered is shown on your invoice under **Sold To**. The Sold To address is the same as your organization address on your profile page. |
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|Country or region | The country/region where the organization is headquartered. The selected country/region determines which services are available to you, the taxes and billing currency for your country/region, and the location of the data center closest to you. To find out whether a country/region is supported, see [About license restrictions](https://www.microsoft.com/microsoft-365/business/microsoft-office-license-restrictions).<br/><br/>**NOTE:** After you select a country/region, it can't be changed. If you need to change the selection, you must cancel your subscription and sign up again. For help with this process, [contact support](../get-help-support.md). |
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|Phone | The primary telephone number for your organization. It's usually the number of your organization headquarters. |
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|Technical contact | The email address for the primary technical person who administers your subscription. This person receives communications about Microsoft service status. |
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|Preferred language | Determines the language for all communications that are sent from Microsoft to your organization. When you sign up, this setting determines the language used by SharePoint Online, that your users see on your team site. If you change the language preference setting after you sign up, all future communications are sent in the most recent language selected.<br/><br/>**IMPORTANT:** The language used by SharePoint Online can't be changed. |
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You can't change the country/region for your organization. The country/region where your organization is headquartered determines which services are available to you, the taxes and billing currency, and the location of the data center. To change your organization's country/region, sign up for a new account, choose the desired country/region, and buy a new subscription.
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## Change your contact preferences for communications from Microsoft
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Use the **Contact preferences** section of the Settings & privacy page to choose the Microsoft 365 product-related communications that you want to receive.
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Read [Update your admin phone number and email address in Microsoft 365](update-phone-number-and-email-address.md) for info on how to change your admin cell phone number and email address.
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You can choose the Microsoft 365 product-related communications that you want to receive.
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### To update your information
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For information about how to change your admin cell phone number and email address, see [Update your admin phone number and email address in Microsoft 365](update-phone-number-and-email-address.md).
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1. In the admin center, select the **Settings** icon in the top right of the header.
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1. In the admin center, select the **Settings** icon in the header.
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2. Select **Update contact preferences**.
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3. Under **Contact preferences**, choose the types of product-related communications you want to receive.
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4. When you're done, select **Save**.
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4. Choose **Save** when you're done.
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For Office 365 Enterprise, Microsoft 365 Business Standard, and Microsoft 365 Business Basic, when you first signed up as an admin for Microsoft 365, depending on the country or region of the users in your organization, your users might be automatically signed up to receive product-related communications.
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**For Office 365 Enterprise, Microsoft 365 Business Standard, and Microsoft 365 Business Basic customers:** When you first signed up as an admin for Microsoft 365, depending on the country/region of the users in your organization, they might be automatically signed up to receive product-related communications.
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