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.openpublishing.redirection.enterprise.json

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"redirect_url": "/microsoft-365/enterprise/contoso-win11",
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},
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"source_path": "microsoft-365/enterprise/office-365-network-mac-perf-nppux.md",
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"redirect_url": "/microsoft-365/enterprise/office-365-network-mac-perf-nppdetails",
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{
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"source_path": "microsoft-365/enterprise/manage-skype-for-business-online-with-microsoft-365-powershell.md",
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"redirect_url": "/microsoftteams/teams-powershell-managing-teams",

microsoft-365/backup/backup-setup.md

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manager: jtremper
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audience: admin
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ms.reviewer: sreelakshmi
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ms.date: 04/01/2025
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ms.date: 04/07/2025
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ms.topic: install-set-up-deploy
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ms.service: microsoft-365-backup
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ms.custom: backup
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> [!TIP]
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> **Already have an Azure subscription and the [necessary admin role](#admin-roles-and-backup-management-privileges)?** Follow these three steps to quickly set up Microsoft 365 Backup in the admin center.<br><br>
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> [Step 1. Set up pay-as-you-go billing](https://admin.microsoft.com/#/orgsettings/payasyougo)<br>
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> [Step 1. Set up pay-as-you-go billing for Syntex services](https://admin.microsoft.com/#/orgsettings/payasyougo)<br>
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> [Step 2. Turn on Microsoft 365 Backup](https://admin.microsoft.com/#/orgsettings/payasyougo/storage)<br>
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> [Step 3. Start backing up your data by creating backup policies](https://admin.microsoft.com/#/Settings/enhancedRestore)<br>
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microsoft-365/enterprise/TOC.yml

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href: office-365-network-mac-perf-score.md
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- name: Microsoft 365 Network Insights
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href: office-365-network-mac-perf-insights.md
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- name: Microsoft 365 Network Provider Information
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href: office-365-network-mac-perf-nppux.md
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- name: Microsoft 365 Network Provider Assessments
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href: office-365-network-mac-perf-nppdata.md
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- name: Microsoft 365 Network Provider Details

microsoft-365/enterprise/office-365-network-mac-perf-nppdetails.md

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---
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title: "Network provider details in the Microsoft 365 Admin Center (PREVIEW)"
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title: "Network provider details and connectivity attribution in the Microsoft 365 Admin Center"
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ms.author: kvice
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author: kelleyvice-msft
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manager: scotv
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ms.date: 04/05/2024
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ms.reviewer: pandrew
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ms.date: 03/26/2025
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audience: Admin
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ms.topic: article
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ms.service: microsoft-365-enterprise
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- Ent_O365
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- Strat_O365_Enterprise
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- must-keep
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description: "Network provider connectivity attribution in the Microsoft 365 Admin Center"
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description: "Network provider details and connectivity attribution in the Microsoft 365 Admin Center"
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ROBOTS: NOINDEX, NOFOLLOW
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---
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# Network provider details in the Microsoft 365 Admin Center
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# Network provider details and connectivity attribution in the Microsoft 365 Admin Center
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We try to detect network provider device interference between your tenant users and Microsoft 365 services. Here are the types of device interference we can detect.
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Percentage refers to the percentage of media streams for Teams, and percentage of connections for Exchange and SharePoint.
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## SSL break and inspect test
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### SSL break and inspect test
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This test detects a private or unknown certificate presented by a network device to your tenant users for data path connections to Microsoft 365 services, a private certificate is typically used when the network device intends to perform break and inspect operation at the SSL or TLS layer for those connections. We may not be able to show you the detected certificate issuer names due to privacy reasons.
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This test detects a private or unknown certificate presented by a network device to your tenant users for data path connections to Microsoft 365 services, a private certificate is typically used when the network device intends to perform break and inspect operation at the SSL or TLS layer for those connections. We might not be able to show you the detected certificate issuer names due to privacy reasons.
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:::image type="content" source="../media/m365-mac-perf/m365-mac-perf-nppdetails-1.png" alt-text="SSL break and inspect test.":::
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## Incorrect destination IP address detected
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### Incorrect destination IP address detected
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This indicates that the destination endpoint representing Microsoft 365 endpoints have incorrect or unfamiliar IP addresses assigned to them. Typically, this means there's an intermediate network device acting as a proxy and we'll show you the incorrect or unfamiliar IP address detected.
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:::image type="content" source="../media/m365-mac-perf/m365-mac-perf-nppdetails-2.png" alt-text="Incorrect destination IP address detected.":::
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## VPN or tunneling detected
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### VPN or tunneling detected
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This indicates that the network taken to connect to Microsoft 365 endpoints involves a VPN or traffic tunneling. A VPN or traffic tunneling might cause backhaul of network traffic and lead to network performance issues that impacts user experience.
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:::image type="content" source="../media/m365-mac-perf/m365-mac-perf-nppdetails-3.png" alt-text="VPN or tunneling detected.":::
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## No device interference detected
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### No device interference detected
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This is aligned with our connectivity principles and indicates that there was no device interference detected between your tenant users and Microsoft 365 services.
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## Network provider connectivity attribution
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### The network provider table
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In the Microsoft 365 Admin Center, you can view network providers in use by your users and we apportion network connectivity performance and availability experienced by your users to each. To access these reports in the Microsoft 365 Admin Center, select the **Health | Network connectivity** menu.
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:::image type="content" source="../media/m365-mac-perf/m365-mac-perf-nppux-networktraffic.png" alt-text="Screenshot of the network provider traffic page in the admin center." lightbox="../media/m365-mac-perf/m365-mac-perf-nppux-networktraffic.png":::
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When you navigate to the Network traffic tab, you'll see information about connectivity solutions from network providers that have been detected between Microsoft 365 users and Microsoft's network.
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Network providers are identified as one of the following:
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* **ISP** – Internet Service Provider that provides data transmission media such as terrestrial ISP, cellular ISP, or satellite ISP
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* **Overlay** – An additional detected network provider providing other services such as VPN, Cloud Proxy, SD-WAN, and SASE
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* **Corporate** – The customer owns detection attributes for network providers
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The top five network providers by network requests from your users are shown on the left. On the right is a historical chart showing the performance assessment of each of the top five network providers over time. You can adjust the time range back as far as two years although the default is one month.
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In the lower part of the page shows a table of all significant detected network providers. It can show these attributes for each network provider:
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* **Network provider name** – The network provider name from public contributions
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* **Solution name** – Listed if a network provider has multiple network solutions which are measured separately
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* **Percent of requests** – The percentage of requests for the specific provider for all your users
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* **Performance** – The network assessment performance out of 100 attributed to this network provider
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* **Work type** – Shows either remote, onsite, or remote and onsite
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* **Type** – Shows either ISP, Overlay, or Corporate
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* **Exchange Performance** – Exchange network assessment out of 100
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* **SharePoint Performance** – SharePoint network assessment out of 100
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* **Teams Performance** – Teams network assessment out of 100
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* **SharePoint Throughput** – SharePoint throughput aggregate with error margin in Megabytes per second
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* **Exchange Latency** – Exchange TCP latency aggregate with error margin in milliseconds
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* **Teams packet loss** – Teams UDP Packet loss in percent aggregate with error margin
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* **Teams jitter** – Teams UDP Jitter with error margin in milliseconds
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* **Teams latency** – Teams UDL latency with error margin in milliseconds
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* **Availability** – The network availability as a percentage attributed to this network provider
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* **Exchange Availability** – Exchange specific availability
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* **SharePoint Availability** – SharePoint specific availability
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* **Teams Availability** – Teams specific availability
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You can filter the table of network providers by connections from onsite corporate office locations or remote worker locations such as homes, cafés, hotels.
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If you select the network provider name a flyout appears showing details about that network provider.
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The flyout shows more information about a particular network provider. If this network provider is in the Microsoft 365 network partner program, then a **Setup info** section is shown with a link to configuration instructions that the network provider shares for optimal connectivity to Microsoft 365.
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The flyout also has a Location section which contains a link to open the **Network connectivity | Location** table filtered for this network provider.
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If the network provider selected has an identified network insight causing poor Microsoft 365 user experience, then the flyout text provides recommendations for improvement.
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### Network providers by location
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The table of locations can be filtered by specific network providers. The table is filtered to only show locations where the specified network provider is detected. If multiple network providers are selected in the filter, then locations where any of them were detected are shown.
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:::image type="content" source="../media/m365-mac-perf/m365-mac-perf-nppux-locationsnpp.png" alt-text="Screenshot of the network providers by location page in the admin center." lightbox="../media/m365-mac-perf/m365-mac-perf-nppux-locationsnpp.png":::
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A network providers column is included in the table where network providers are shown as fit. The network providers are all shown in the details tab.
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### Top Providers for a location (Network Provider Index or NPI chart)
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The NPI chart shows the network providers with the highest performance for Microsoft 365 applications for customers who are in the same country/region and state as your office. We show availability and performance data related to these providers. This chart also has a target baseline that shows the best performance observed in the same country/region and state.
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:::image type="content" source="../media/m365-mac-perf/m365-mac-perf-nppux-NPIChart-01222024.png" alt-text="Example of a network provider index chart that shows availability and performance for each network provider.":::
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> [!NOTE]
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> The NPI chart is currently available only for the United States of America. The chart will be expanded soon to all locations globally.
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### Providers used at this location
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Below the NPI Chart is a list of network providers detected for your users at this specific office location. The table of network providers for this location has the following fields:
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:::image type="content" source="../media/m365-mac-perf/m365-mac-perf-nppux-providers-at-location.png" alt-text="Image showing table of network providers detected for your users at this specific office location.":::
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* Network provider name
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* Solution name
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* Percent of requests
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* Availability
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* Performance
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## Related articles
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[Network connectivity in the Microsoft 365 admin center](office-365-network-mac-perf-overview.md)

microsoft-365/enterprise/office-365-network-mac-perf-nppux.md

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